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Hello, I want to share my profile with my family members, but I can't because of my profile is private. I change this thing in settings but it is still private. What should I do to fix it?
I usually play a play list or tracks from certain people But in the last week it's not able to play albums, or playlists?
Hello, the last album of Sonata Arctica, Clear cold beyond is no longer disponible in their discography. Could put it back it been a long time i have not been able to hear it. Thx
Hi everyone, I'm a current user of the Deezer Trio plan. I was wondering if it's possible to extend my subscription by using a Deezer gift card or a promotional code. Has anyone had experience with this, or does anyone know if this is supported? Thanks in advance for your help!
Hello there I was charge for the subscription and was advertised that one month free and got charge please help
The monthly overview of the previous month that you always get at the beginning of the new month is not correct. In the icon you will see 'my March top' and when you open it you will see 'my February top' and all 50 most listened to songs of February.
I’d love to have a new button within the bottom bar that opens the currently playing playlist / album. Right now, when I listen to a playlist or album but continue browsing, there is no easy way to get back to that playlist.As much as I can see, you can maybe find it again in the recent search results but that only works if you actually used the search feature; and not if you got to the playlist purely by clicking through Deezer. Technically, there is the queue icon in the bottom bar, but that only shows previous and soon-to-be-played songs - and not the actual playlist. To summarize: I propose to add a button (either a fitting icon or the playlist / album cover) that brings the user back to the currently playing playlist. You could also add it to the songs-in-queue window instead, if you don’t want to add it directly to the bottom bar.
When hovering over the volume icon in the Deezer desktop app / on the website, a slider appears to increase/ decrease the song’s volume. However, the current slider is horizontal which means the user has to adjust the cursor’s positioning both on the X and Y axis to change the volume adequately. If the slider were vertical (positioned right above the volume icon), the user would only have to adjust the cursor along the Y axis and can therefore change volume much quicker, easier and smoother. This change is tiny, but would improve the UX quite a bit in my opinion, since the volume slider is a very frequently used feature. And that can add up really quickly.
Dobrý večer, Nemôžem sa prihlásiť.
Deezer is not catering to DJ’s via the DJ Player Pro app or any DJ app on IOS anymore. Cant even teach my daughters the artform due to this inconvenience. Please do something about it as i’ve been a subscriber for years to your company. And your support team is not even taking this matter seriously.
Starting 12-Dec-2024 Deezer stopped reporting album titles and album artists to third-party scrobblers. Mobile application, Android OS.
I have issues using my VPN provider with Deezer. As I understand it you don’t support VPN (wrong usage if terms though, you block it). This is a huge issue for those of us interested in security and privacy on the web. I manged to login to my account on my Android TV after temporary removing my subnet from my access list in my router, after logging in I could apply the settings again. Although, it seems to break from time to time requiring me do to the same step again. This is not OK! I’m about to finish my bachelor in IT-forensics and Cybersecurity, so I know the importance of this stuff. And disabling my VPN is out of the question. This must de allowed in some sort from the application. Spotify supports it (my friend tried it with his account at my home from the same device), and so should you. I’m a Deezer user for more then a decade, and I don’t wanna switch to Spotify. But not be able to use VPN to protect my privacy is a deal breaker for me. This issue need to be addressed.
Hi, I honestly don't understand how most of the beta features already exist for years and are still not implemented in the stable version. I want to use crossfade but I don't wan't to use beta anymore because it can be very buggy. Why is this still a beta function while it's already been there for over 5 years?
So every time I start to play music or i am currently playing music and leave the app. The playlist throws me to the very top, never allowing to me to pick up where I left off. Can this be fixed?
I recently received a email offering me 3 months for the price of 1 but when I click to accept the offer and sign in it offers 2 month free . I’m within the qualifying dates for the promotion can seem up redeem the offer
I know that not every song on Deezer has lyrics, but since a few days it seems like many songs have no more lyrics, although they had them before. What’s happening?
Hello, Im a freelance software dev, trying to build a proof of concept app for a music label. Its a simple app that creates automatic videos with ai with music lyrics overlayed. I would need the deezer ansync api access to sync the lyrics with the audio. How can I get access to the ansync api? The contact form on the devs website is not working. Thank you.
My favorites have become a huge mix of different music genres. I'd like to be able to tell Deezer to create playlists made from all tracks that are in my favorites, based on a theme or genre that I select. Or just allow me to filter my favorites so I can select for example: rap, dubstep etc. then I can just listen to the ones that are filtered.
I was reading the lyrics to Iron Maiden songs and the Japanese translations from most of their songs suddenly disappeared, is there a way to get them back? Are they coming back?
Hi, I've just subscribed to Deezer family I would like that each profile will login directly to his profile and not be able to switch to other profile Is it possible ? Thanks
I've just moved some music over from my old deezer account to my new one. When I try to add these playlists into my favourites by pressing the purple heart, it days it has been moved to my favourites, but when I look in my favourites, no tracks are there
Hi, I want to create a kids profile for my daughter but it's just the 2 of us and I don't want to pay for a 6 account family plan when I can just pay for Duo... I just can't seem to find out if kids profiles are available on Duo? Thanks for the help Tamara
I can not find songs from tik tok
I’ve been Deezer premium customer for 8 years and still can’t find a way get help? I’ll try here. I'm confused I thought I was on premium and see I’m on trio, have no idea difference’s is I want the best quality…I thought premium was. Deezer is not working on my Sonos…….atm…….I just noticed Sonos say you must use premium on there system for it to operate. is there problem Deezer and Sonos atm? Surely there can’t be I’d get a message service is down surely why am I transferred to trio ? I’ve been very happy Deezer over years kind regards Sully
Please, give money back, I don’t have Hi Fi , a will pay again from pc
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