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refund

  • April 29, 2026
  • 2 replies
  • 10 views
L
One Hit Wonder

Hi I couldn't get online yesterday to cancel my subscription and money has been taken out today that i cannot afford can I please request a refund 

2 replies

awesomemac
Superuser
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  • awesomemac
  • Superuser
  • April 29, 2026

Hi ​@laurabullock10,

Please contact Deezer support for help with payment cancellations, refunds, and account type changes.

The Deezer online chat is very good; the chat entrance is in the bottom right corner.
https://support.deezer.com/hc/en

Or via the Deezer contact form
https://support.deezer.com/hc/en/requests/new

 

    L
    One Hit Wonder
    • laurabullock10
    • Author
    • One Hit Wonder
    • April 29, 2026

    Thank you 

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