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Deezer Duo subscription not working

  • April 23, 2025
  • 2 replies
  • 61 views
S
One Hit Wonder

Paid for Deezer Duo and the Payment went through and after that it asked me to change country (because I have changed the country of residence where I live since opening Deezer for the first time) but the subscription is not yet there. What should I do? How can I resolve this?

Best answer by Nina Nebo

 

Hi ​@Spartak Lalaj !

 

Did you enter your payment method to validate your change of province !?

 

or contact Deezer support 

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829

Nina Nebo

2 replies

Nina Nebo
Superuser
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  • Nina Nebo
  • Superuser
  • Answer
  • April 23, 2025

 

Hi ​@Spartak Lalaj !

 

Did you enter your payment method to validate your change of province !?

 

or contact Deezer support 

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
Jaime.Deezer
S
One Hit Wonder
  • Spartak Lalaj
  • Author
  • One Hit Wonder
  • April 23, 2025

No, it did not ask for such a thing, it just asked to change the country and then returned back again to the payment as if I had not completed it already. I will probably open a ticket.

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