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My subscription was working well, suddenly relogout and returned as free account. But in the ML my premium subscription is active and paid. Please help me to solve that.
My deezer app keeps logging me out anytime i login.This started some weeks ago. it happened all of sudden.Using version 7.0.2.75
Hi, I just accidentally paid for deezer premium which i don't want.Can I get a refund?
Hi thereI’ve been paying for a Deezer Family account service ($10.49 per month) for a year now but my account has never been upgraded (it has stayed as ‘Premium’). I would like to be refunded for all subscription amounts paid to date. My user name is fionamack100 and associated email address is fiona.schulenburg@gmail.com
I want change my address email
I think non-intrusive update logs could substanctially improve users indirect experience.Some examples of what I’m suggesting can be seen in the majority of popular web browsers, notably Chromium Edge & Firefox.The big picture;Whenever Edge gets a new feature introduced, or something changed, they’re sure to let their users know what they’ve done. I think this is a really great way of letting users familiarize themselves with the application’s new features and why they’re an upgrade, rather then making people feel alienated by the new changes.(optional) Execution;This is how I would personally incorporate this new feature into Deezer, considering what would benefit the consumer the most while making sure that everything doesn’t go under the end-user’s radar.If people choose to enroll in an optional beta program, they’ll receive in-app notifications about the new update when they open the app to a new update. A somewhat flashy, but to the point and not overwhelming popup being the b
FEATURE REQUEST: it would be great if we could simply swipe to remove the songs from the playlists. Optionally, give the option to choose what swipe option is. example: google mailright-> delete left-> archive
Deezer yh you personally Understand that no where in the sign up to Deezer & paying you money for music supposedly Downloaded music No where do u state wen no payment received instantly u can completely stop us even listening to music already downloaded Downloaded meaning its not Actually downloaded to us who purchase the songs it's a con I WANT TO KNOW WHERE I CAN DOWNLOAD MY SONGS ONTO MY SD CARD WHAT I PURCHASED FROM YOU SO THAT I CAN LISTEN TO IT ON MY PHONE EITHER THROUGH YOUR APP OR PHONES DEFAULT MUSIC APP my music is my Sanity & your making it insanely frustrating the fact your controlling my music iv payed for I wil be lookin to find how to officially complain about how your contract is Bull false pile of rubbish Consumers have rights too
Hi I'm paying £9.99 a month, It's saying that I'm on the free tarrif why? I wanted to cancel, how can I cancel the £9.99 a month when it's saying I'm on the free tarrif????
Almost every time I try to listen some songs on Deezer I've got the same problem. I launch a playlist, the first song got well played but at the end of the first song it just stop, it doesn't go to the next song. When I try to get the next song manually it just repeat the first one. What should I do ? (excuse me, english isn't my native language ) Thank you for your help.
The new Deezer Playlists organizer is just simply a mess! It's just a very obvious copy cut of Spotify Library UI which makes it even awful. Please bring back the old playlist design, it was simple and intuitive and the best!I always choose deezer over any other music streaming because of it's very unique design in terms of Library Organization and laylout. Please don't copy Spotify, ever, Spotify Library organizer sucks, they just got more subscribers but they're UI and UX is tremendously awful.
What happened to the side scroll on artists view? I liked the red artist side scroller so I could efficiently go to a favorite artist. Honestly really annoying and something I would consider switching services over.
Hello, my payment to Deezer has failed today. (Indonesian resident. Indonesian bank) Is it possible to schedule payments at the start of the month (as things are tight and don’t want to lose my music)? kind regards
I already pay for deezer premium days ago and still simple onecau you guys check it out for me please?
Hi all,Android/Samsung phone.So I have a subscription and have around 80GB of Hi-Fi tracks downloaded. I like to play these all on shuffle by selecting ‘downloaded’ and then pressing shuffle. Up until recently, this worked fine and every time I pressed shuffle, it reshuffled the playlist, or at least it appeared to have changed. I think over the past month I seem to have lost this. It started after an update I think where it kept crashing when I selected ‘downloaded’. So after some troubleshooting I had to delete them all and start all over again. When I press shuffle on the downloaded tracks now it just goes to ‘favourites/loved’ and it doesn’t shuffle them at all. On the odd occasion it does work and plays my downloaded tracks on shuffle. I have an eclectic taste in music and like to listen to all my music randomly most of the time.I imagine I’m not the only one experiencing this issue?
My account is Premium parter Globoplay in Brazil an my account show as Free aluizsouza2@gmail.com please resolve this asap
If you can change songs from your phone to stream it to another device (like a Xbox) it will improve our experience
All my Saved Playlist and Alblums on my Profile Gone.... Disappeared
The day before yesterday I paid my subscription and I have days without being able to hear my music
I've paid for premium but its not working
Ignore specific language song auto playlist on Deezer
Please make deal with Finnish copyright organisation Teosto.
Hey! I’ve tried to switch from Spotify to using Deezer a couple of weeks ago, mostly because of the FLAC quality and Spotify annoying me by giving worse and worse music suggestions and shuffle playing the same music over and over again. And I want to give some feedback of my Deezer onboarding experience to maybe improve some things. While I really like the core features of Deezer I am also really, really struggling to finally replace Spotify with it. For example I learned, that it currently is impossible to use Deezer as music source in Google Home in most parts of the world. Which is disappointing because I used Spotify as music alarm Clock on Google Home. And also for some background music while reading in bed. Which means with Deezer that either I now have to get along without these things or that I have to come up with a likely worse self-built solution - if even doable. Also I don’t get why Deezer allows itself to be shut out by Google like this. Since it is basically forcing Spot
I’m getting this error trying to join the family plan: Oops! The Admin is from a different country
For last few months Deezer had been asking me to subscribe to it when me and my partner already pay 11.99 a month for it and have done for last few years
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