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Answered

No activate Deezer premium at Bang & Olufsen App

  • 24 March 2022
  • 2 replies
  • 1097 views
H
Rank

Hi!

I’ve been logged in Deezer premium to use Beosound Moment thru Bang & Olufsen App.

But Deezer does not correspond to Beosound Momentum within B&O App, because of no activation Deezer Premium.

So let me know how could I solve this problem?

Hk Lee

 

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Best answer by Yula 24 March 2022, 16:02

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2 replies

Yula
Rank
Userlevel 7
Badge +10

Hello @Hk Lee! 

Here's what you can do:

  • Log out of Deezer on all devices it might be logged in
  • Get a new password for the Deezer account via this link
  • Delete Deezer from the  B&O App app
  • Turn off your sound system device for 1-2 minutes
  • Turn it back on
  • Add Deezer to the  B&O app
  • Login with your new Deezer password
(She/her) add your pronouns to your signature!
S
Rank

Hello,

i have the same issue and tried the suggested solution several times...butI still can't log into Deezer  via B&O App, it keeps saying that i have to activate Deezer premium, but i have Premium since 2017! Any other suggestions? Only  iPhone 12 has this Problem, iPhone 8 hasn't!

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