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Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

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951 Topics
R
Runaway Baby
RecycleRunaway Baby
posted in Your account, favorites and playlists
new artist tab

The layout for the artist tab recently changed on ipad and web. Not sure about android as I refuse to update the app for similar reasons. I find it worse in every single way. The sorting is messed up, the alphabet aiding in scroll/navigation is gone. Everything is just crammed into a mess making it awful to look through. It for some reason defaults to recently added… It is horrible. I almost aways play an entire album or the top songs of an artist and this REALLY degrades the experience. once I manage to find the artist deezer has also decided to put singles only in the discography section despite there being more recent albums AND none of the singles being in the top songs. Can i switch back? Or do I have do try out other apps?

191
Yula
Moderator
R
Runaway Baby
Roberto GranatoRunaway Baby
posted in Your account, favorites and playlists
Song on wrong page and Profile not Created

Hi, I'm Italian and my distributor is AMUSE. My artist name is BIG PAP, last night (May 26, 2022) my first song entitled TOP BOY - Demo was released on Deezer. https://deezer.page.link/dXdJ6hVGem2qGJGF6 - link of my song page on deezer link of my song page on deezer The problem is that they were put in the wrong artist with my same name. Is there a way to separate my music from this other artist? And is there a way for me to manage my page / artist profile? Is it possible to create another profile with the same name BIG PAP to manage my music? Thanks 🙂

231
M
Tiny Dancer
A
Tiny Dancer
Anton PecekTiny Dancer
posted in Your account, favorites and playlists
Account issue/ family package

Dear deezer support, We have familly package and my deezer account is somehow downgraded to deezer free. It works for others, and I can't access any of my 400 songs. What is the issue? Please fix this ASAP

221
Jaime.Deezer
Community Manager
M
Tiny Dancer
mathiasdahl163Tiny Dancer
posted in Your account, favorites and playlists
Claim artist and 2 tracks (MD)

Hey DEEZER, i have seen that another profil / artist have my tracks. MD, Jafuri & Conan Mac - Might Like It Md, Jafuri, few Wolves - better off without you what Can we do? So i get the streams. best regards mathias Dahl MD

438
Jaime.Deezer
Community Manager
W
Runaway Baby
weekendwarriorRunaway Baby
asked in Your account, favorites and playlists
All my favourite albums disappeared

I hope it’s a temporary issue on Deezer’s end but all of a sudden I’ve opened my Deezer on desktop browser and I don’t have any of my about 350 favourite albums anymore in my library. It says: “No favourite albums yet”. Still all there inside the iPhone app for the moment. What’s going on?

925
W
Runaway Baby
E
Runaway Baby
edvaldobarottoRunaway Baby
posted in Your account, favorites and playlists
playlist

Minha playlist sumiu

203
E
Runaway Baby
W
Tiny Dancer
William321Tiny Dancer
asked in Your account, favorites and playlists
i want change my adresse email

I want change my address email

2481
W
Tiny Dancer
E
Runaway Baby
Enigma80Runaway Baby
asked in Your account, favorites and playlists
Downloaded shuffle keeps changing to 'favourite' and doesn't shuffle

Hi all, Android/Samsung phone. So I have a subscription and have around 80GB of Hi-Fi tracks downloaded. I like to play these all on shuffle by selecting ‘downloaded’ and then pressing shuffle. Up until recently, this worked fine and every time I pressed shuffle, it reshuffled the playlist, or at least it appeared to have changed. I think over the past month I seem to have lost this. It started after an update I think where it kept crashing when I selected ‘downloaded’. So after some troubleshooting I had to delete them all and start all over again. When I press shuffle on the downloaded tracks now it just goes to ‘favourites/loved’ and it doesn’t shuffle them at all. On the odd occasion it does work and plays my downloaded tracks on shuffle. I have an eclectic taste in music and like to listen to all my music randomly most of the time. I imagine I’m not the only one experiencing this issue?

281
Jaime.Deezer
Community Manager
S
Runaway Baby
Sam JohnRunaway Baby
asked in Your account, favorites and playlists
Saved Playlist and Alblums on my Profile Gone

All my Saved Playlist and Alblums on my Profile Gone.... Disappeared

271
S
Runaway Baby
N
Runaway Baby
natashka_ribkinRunaway Baby
asked in Your account, favorites and playlists
premium account

I've paid for premium but its not working

591
N
Runaway Baby
E
Runaway Baby
Evelyn924Runaway Baby
asked in Your account, favorites and playlists
cannot join familiy group

I’m getting this error trying to join the family plan: Oops! The Admin is from a different country

6233
E
Runaway Baby
C
Runaway Baby
chikeorahRunaway Baby
asked in Your account, favorites and playlists
profiles on deezer family not showing

I just noticed all profiles on our Deezer family account disappeared. What’s happening Deezer? Some of these profiles have being in use since 2017

393
C
Runaway Baby
V
Runaway Baby
Vitaliy ReshetarRunaway Baby
asked in Your account, favorites and playlists
Email language

How can I set up emails to arrive in English or Ukrainian instead of russian?

302
V
Runaway Baby
kk Brandt
Runaway Baby
kk BrandtRunaway Baby
posted in Your account, favorites and playlists
Launch track mix unexpected behaviour

I am pretty sure this is a bug: Say you search for a music on your Deezer app -- e.g, Olhos Coloridos, Sandra de Sá. Music is found, we like the song and we want to hear it and other songs alike. We then click the three dots/options to choose "Launch Track Mix". A "Track Mix" is indeed launched _but the song we searched and used to launch the tracks mix is *not* there_. Such behaviour is completely unexpected. **Expected behaviour**: When I ask for "Launch Track Mix", the song I'm using to launch the mix should be the first one in such mix: If the music is already playing, it does *not* stop/restart or anything disruptive should happen, the app should simply start a new playlist/mix with the current song at the top. If the music is *not* already playing -- like in the result of my search, for instance --, then it should start playing *as* the first song of such mix.

1547
Jaime.Deezer
Community Manager
S
Runaway Baby
saara_jauhiainenRunaway Baby
asked in Your account, favorites and playlists
WHY this keeps popping up when I already have a Premium??

I've been a Premium user for years, this has never happened before and now all of a sudden this keeps popping up every damn time I open the app on my phone. Why??

923
Yula
Moderator
S
Runaway Baby
ssematiko peter AugustineRunaway Baby
asked in Your account, favorites and playlists
Flow shuffle

Why is it that when i select music from "flow" i am getting the same music i listened to previous and most of it is even repeated day after day

412
S
Runaway Baby
K
Runaway Baby
kees tRunaway Baby
asked in Your account, favorites and playlists
independent account deezer family

I invited one of my family members for an independent account. Unfortunately i used the wrong e-mail address. How can this be recalled?

1122
K
Runaway Baby
Á
Runaway Baby
Ákos.MoldovánRunaway Baby
asked in Your account, favorites and playlists
My Flow Stuck in the 80's and 90's

Hello, For whatever reason, my flow of 5 years is lately stuck in the last century and I can't reset it, regardless of how many artist I skip or select Don't Recommend. The support team was also useless in helping after multiple inquiries. It's getting annoying. Why did it change suddenly and why is it stuck?

502
Á
Runaway Baby
P
Runaway Baby
Pleunie ArtsRunaway Baby
asked in Your account, favorites and playlists
password

I want to save my New password, but the save button seems not to work

673
Jaime.Deezer
Community Manager
John Roger Bell
Runaway Baby
John Roger BellRunaway Baby
posted in Your account, favorites and playlists
Monthly playlist length

I believe an option for your monthly playlist to be 50, 100, 125 or 150 songs would be an excellent feature. Or at least 100 songs minimum for those power users who listen to a lot of tracks. This coupled with the Crossfade feature can be a game changer for a more enjoyable experience. Thanks.

261
Jaime.Deezer
Community Manager
M
Runaway Baby
Milan010Runaway Baby
asked in Your account, favorites and playlists
How did I lost all my favourites?

How tf did you manage to lose all my favourites? I had lots and lots of favourite songs and it worked well a few days ago but now - about 40 retarded songs and not a single one from my playlist! I've changed the email address recently, no one knows it and I had to register again! Explain!

611
Jaime.Deezer
Community Manager
N
Runaway Baby
Nicolas Simmonds SamperRunaway Baby
asked in Your account, favorites and playlists
Deezer Hi-Fi not an option

Im a Deezer Premium subscriber from some time now and Im not able to see the Hi-Fi option anywhere in the app. How can I Fix this?

1915
N
Runaway Baby
C
Tiny Dancer
Claire.PalmerTiny Dancer
asked in Your account, favorites and playlists
lost all my dowloaded and favourites

Deezer app appears to have crashed and wanted me to log in again. Since doing so all of my downloaded music and playlists have now vanished. Years of music has been lost, please can you help as I so want to get everything back.

591
Jaime.Deezer
Community Manager
M
Runaway Baby
MagmafyRunaway Baby
asked in Your account, favorites and playlists
reproduction error

I ordered my favorite playlist by recent first and when I play the last son I added, it jumps to the last song I added like 5 years ago, it doesn't play the songs in order Or sometimes it stops playing like that song is the las one on the list I uninstalled the app but it didn't work

194
M
Runaway Baby
P
Runaway Baby
PantheosRunaway Baby
posted in Your account, favorites and playlists
error downloading

My app will not download anything even some of my already downloaded material is unable to play or repair itself what should I Do?

281
Noam Asulin
Deezer Legend

Hits of the moment

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