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Hitmaker
July 11, 2022
Answered

downloaded music locked

  • July 11, 2022
  • 13 replies
  • 133 views

I can't access  my downloaded music it has a lock 

    Best answer by Maureen332

    Hi ite stored in internal memory,since yesterday I can access my downloaded music, all is well,thank you

    13 replies

    July 11, 2022

    Hey @Maureen332 

    Could you please post a screenshot here?

    Hitmaker
    July 24, 2022

    I have been trying to send an attachment without success can I please have an email address to send the screenshot

    GropplerZorn
    Superuser
    Superuser
    July 24, 2022

    Hello there @Maureen332 

    You can use the “insert image” icon above the text box or simply copy and paste your screenshot into the text box itself.

    Deezer Legend
    Hitmaker
    July 24, 2022

    Can't access music

    July 24, 2022

    @Maureen332 

    OK, it’s not a bug, it’s an android. 😈
    Which version of the deezer app is installed?
    Where is the music stored? On SD card or internal memory?

    Hitmaker
    July 24, 2022

    Latest version of deezer,updated,I always go in the App to access my music 

    July 24, 2022

    I always go in the App to access my music 

    That's already clear. But where exactly is the music stored?

    Hitmaker
    October 11, 2022

    Where is the music supposed to be stored ,I still can't access my downloaded music .I open music on albums or playlist

    Hitmaker
    October 11, 2022

     

    Hitmaker
    October 11, 2022

    This is the problem I'm still experiencing, I gave updated the app don't know what to do