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One Hit Wonder
October 28, 2022

subscription payment increased without notification

  • October 28, 2022
  • 1 reply
  • 39 views

Hi all of a sudden my premium payment has tripled without any notification as to what is going on. 

Please contact me asap, I did not agree to pay such large amount

I would rather you refund me and cancel.

I've been a premium member for many years and this is unacceptable for me to increase payment so much without even asking

    1 reply

    Jaime.Deezer
    Community Manager
    Community Manager
    October 30, 2022

    Hi @Marc1888 prices have changed in your country.
    Please contact our Deezer Support Team and one of our agents will be able to tell you the exact day when all users where notified about the price increased and also help to check eligibility for any refund in case you want to cancel the subscription due to the price increase.
    Thanks