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1 month ago

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How do I play only a specific album or playlist on Deezer? Deactivate track mix suggestions/recommendations

When I play the album, the playback doesn't stop at the end, but other songs by the artist or similar style continue, and that's confusing. Is there any way to set only a specific album or playlist as in the competition?

I added new songs to my favourites and they won't download

I added new songs to my favourites and they won't download. All the previous songs haf no problem downloading but these new ones won't download.

Profile switching issue on Deezer mobile app

Hi, I wrote to you recently as I was having issues switching between family user profiles on my Deezer app when using a cellular connection (no issue when on wifi) On cellular when I try to switch to another profile it hangs and does nothing, then I have to force close and log back into the app. I...

my Deezer premium account deleted again

hello . Until today I had a premium account in your app . This is the second time that all my data has been deleted and i need a new registration. how to restore it?

Amazon Echo Alexa not finding music on Deezer

Hi - I have tried playing music from my Amazon Echo Dot but Alexa comes back saying "I can't find it on Deezer" I have tried unlinking and linking accounts and nothing. I have tried updating firmware and Alexa app but nothing. Is there something your side causing the issue, or is it with Amazon? Yes...

Favourite tracks playlist does not show all my favourite songs

Hello, I am facing an issue since last week concerning my favorite tracks. The last songs I added to my favorite tracks disappeared (they were there last week and they are not any more) When I look for the song in the search bar and I go to the artist page, I can see that the heart is clicked so t...

Why Deezer is not supported on Alexa in Ukraine

Ukraine is officially supported country by Deezer. https://developers.deezer.com/guidelines/countries When I can expect integration of Deezer and Alexa for Ukraine? Currently my Al;exa says that Echo Dot (Alexa) - Deezer is not currently supported in your region

Ads much louder than music on Deezer

The Windows Store Deezer app updated a day or two ago to 4.0.5. Since then, ads have been much, much louder than music. I'm assuming that this is a bug where the volume control isn't applied to the ads.

impossible play my playlist on my Onkyo TX-8150 connected ampli

Hi, I use a TX-8150 connected Ampli to play my deezer music. I'm connected in with my usual creditentials. Using the remote application of the ampli I managed to see and play my Artist, my Album, and I see my playlist but it's impossible to play with this error message: Would anybody know how to fi...

Sharp aquos LC-55CUG8062E net+ deezer app freezing

I have a Sharp smart tv LC-55CUG8062E with net+ os. When I listen to music via deezer app on tv app freezes up and in fact tv completely freezes up to the point I have to plug it out to make it restart. Tv’s sw is up to date. I tried uninstalling deezer app. I always listen to my flow on deezer. It...

Full storage

I’ve been downloading albums to deezer, but with only about 5-6 albums on it, it’s come up with my storage being full. Why is this?

Strange and counter-intuitive "Artist Search" results

Umm… why when I search for a (well known) artist name, let’s say “Sting” or “Metallica”, the results page first give me as “Top Result” one of his albums, then tracks, playlists, albums and lastly his Artist Page?!I specifically searched for an artist name so the “Top Result” should be HIS ARTIST PA...

Playback doesn't start when hitting Play button in the Deezer app or suddenly stops

Suddenly player does not play. Play icon becomes two bars, spectrometer icon is vivid, but no play, Timeline stays on 0:00.Restart, reinstall app, download composition, cache purge, slider moving to different time position, changing account email doesn’t help.The problem periodically appears on any...

long loading time favorites on Deezer Android app

I have a Samsung S20+. I download my favorites for offline listening. But even when I'm online it takes a couple minutes to load my favorites...everytime. Why? Please help!

vewd app store, deezer app not working

I were using Deezer app, on Vestel smart TV, loaded from vewd app store but nowadays it is not working. When I open Deezer there is white screen. I speak with manufacturer, and they told it's fault of app.

Cannot Play Any non-downloaded song on mobile network

Hi there! Let me just say first that I've enjoyed Deezer a lot , especially the custom daily playlists that are really well made. Great job! Since around 2-3 weeks ago ( or maybe later, I can't remember when it started) I've had an issue when trying to stream music while on mobile network. Here is...

Why have I been asked to reauthorise and when I have all my music under favourites is not mine

I have been asked to reauthorise and when i did my playlist has been replaced. Anyone know why or how i can contact these hard and frustrating people

Android Auto - Playlist order

Hello, When I start a playlist in Android auto, the order changes to 'standard'. If I start the playlist on my phone the order is 'last added'. Is there a way so the order stays at 'last added' when I start the list from Android auto? The same happens with Android Wear.

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