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Question

There is constant crackling and the music is not audible.

  • July 14, 2025
  • 1 reply
  • 7 views

After the latest update, there's constant crackling and disconnection when I try to listen to music with Bluetooth headphones. For the past week, I haven't been able to listen to music on Deezer. I've tried several Bluetooth headphones, and they're all the same. There's no problem when I listen with a cable. Other apps don't have this problem. The app version is 8.0.42.3.

1 reply

Jaime.Deezer
Community Manager
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  • Community Manager
  • 5314 replies
  • July 20, 2025

Hi ​@YusufK122 I have tested on my side with both Android and iOS and didn’t have any problems with bluetooth headphones.
Does the problem persists on your side?
Thanks


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