Samsung Multiroom App Feedback: login and other issues

I have the same problem,  just getting message saying my password or ID is incorr

I’ve also experienced this in the last few days, though I suspect the issue may be with Samsung.

I’ve provided more details here: https://en.deezercommunity.com/other-devices-49/samsung-multi-room-login-issue-24265/index2.html#post160398

One additional thing I noticed this evening is that my Soundbar’s clock seems to be wrong, if its internal server’s responses to CURL requests are anything to go by.

I do know that clocks being incorrect can cause SSL/TLS errors, at least with desktop browsers, so potentially this could be causing an inability for the Soundbar's ability to connect to Deezer’s authentication endpoint.

För någon dag sedan fick jag meddelandet att det inte finns något Internet när jag ska lyssna på musik från min Samsung Multiroom app.

Hittade inte problemet, sökte efter en lösning hos Deezer och gjorde som ni sa, nu kan jag inte längre logga in på appen genom Deezer. 

Det står att användarnamnet eller lösenordet är fel. Har ändrat och tagit bort apparna men utan resultat? 

I have the same problem since this month with samsung multiroom speakers. Since 2018 i had no problem at all. Now since this month deezer connection says on one speaker 'no connection to internet' and other speaker has problem 'id or password incorrect'. It looks like a change had been put through by deezer. My samsung speaker release is 3117. 1/r134 and my app version is 4143.

Hi…

I have also the problem, there is described in this treat…..

The reason that I go for a Deezer Hifi account in january 2020, was because Samsung new soundbars did not use the iroom app anymore. The new soundbars should now use the smartthings app, and this app can only use 2 providers TuneIn and Deezer……. I have 2 new soundbars from Samsung, but I have 10 of the old Multiroom soundbars. So I am a very frustrated man by now…. It cannot be right that I and others can use many many money on these soundsystems and have so much trouble to use them…. In over a year we can’t use our own playlist in the Multiroom app and now we can’t logon on to Deezer, which is SUPER important for me and we also pay for to have integrated in our Multiroom app

I can confirm Irond13 there says that TuneIn works flawlessly in the Multiroom app

I suggest that we all get together in some kind of lawsuit against Samsung….. We should not accept all these frustration we have with this Multiroom shit!… Sorry for the language...

Hi

I am having this issue now. I've had deezer for over year and this has just started last week

I also have recently had this issue and unfortunately if it isn’t rectified soon I will have to cancel my Deezer subscription as I only use it with my Samsung multiroom speaker set up.

Me as well Emma if it's not fixed soon spotify for me

Hi,

Same problem for me since few  days.

Please do something!

I cannot deal without Deezer on my Samsung speaker!

Thank for your support.

Flo

Same problem. looking forward for solution...