Samsung Multiroom App Feedback: login and other issues

Yes it’s really sad…. 

I’m sorry Rudi, but I am very provoked, when you say that Deezer we’re in standby, because you need Samsung to collaborate……But I was happy about your next reply - ”It's a commercial partnership that we value, and we appreciate your frustration at the same time. For this reason, and before I replied here today, I've chased our partnerships team for a clear update. As soon as I get an answer, I'll get back to you all”… Thank you for that!

Just to let you know…. There is no problem with the Samsung’s new audio devices there use Samsung Smartthings app….. Here works Deezer flawlessly...

Samsung are useless. Everything I’ve bought from them has broken or doesn’t work as it should. My Samsung TV now doesn’t support the apps I bought it for and now looks like their speakers are going the same way.

Same Problem here. It really sucks.

same issue here. I cancellee premium today. I am. not going to buy premium until this is fixed. 

Hi Deezer

I’ve been having this issue for the last 10 days.

I just simply can’t login In to my Deezer account via the Samsung MultiRoom app on iOS

i’ve tried everything. Changing passwords, uninstalling apps and reinstalling them.

I  will give Deezer until 18:00GMT on the 12th of May 2020 to rectify this and by reading the history of the comments on here (a problem they have been fully aware of for some time) 

It’s a disgrace that this issue hasn’t been resolved.

Please get it sorted as I will cancel my subscription at the end of the day today.

I will join you, i have the same problems, kinda stupid that premium members have to beg to solve this, i also made a big post but no answer yet 

https://en.deezercommunity.com/other-devices-49/troubles-with-samsung-multi-room-app-64333

I'm the same mate end of day that's me off spotify will be joined

Hi all…

Please understand that Samsung wins when we go to Spotify or something else instead…

If we want to get something out of this buggi Multiroom Software, we must stick together…. We are NOTHING in the big picture, if we stand alone…

This app have not been working as it should in over 2 years now…. And have Samsung give a shit for that matter??

I too have now cancelled my Deezer subscription. Surely Raun if we are paying for a service and it is not available then Deezer did not ought to still be taking money from us

Yes you are absolutely right. But if Samsung is the problem (I think). then we punished the wrong provider…

Samsung should have an obligation to get this to work for there customers, because they have sold us the hardware and the software there should work with third party apps as Deezer in Samsung’s own Multiroom app… This have not working in over 2 years now and Samsung have not done anything to resolve the issues...