Answered

Samsung Multiroom App Feedback: login and other issues

5 years ago
11 January 2019
230 replies
8941 views

Userlevel 1

Gr1ppa
Runaway Baby
8 replies

Hi,
I can't login to deezer via Samsung multiroom. It keeps advising the ID or password is wrong.

I've re-entered multiple times, even changed the password a couple of times, logged in and out of deezer directly using the same credentials (to prove it is correct).

Have reset the multiroom twice, uninstalled and reinstalled the app. Powered off and on my mobile twice. Still advises wrong ID or password?

Is there a known problem currently occurring?

Cheers

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Best answer by Gazturner 19 May 2020, 14:10

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Userlevel 2

Tony Smith
Tiny Dancer
12 replies
2 years ago
6 December 2021

I have this problem too! I had to change my Deezer password and now can’t log in on my Samsung multiroom speaker. Is there any news on the better app integration that was mentioned in a post 10 months ago? I’ve tried all the suggestions listed in the thread but still not working.

Userlevel 3

Emma1975
Tiny Dancer
22 replies
2 years ago
24 December 2021

Just tried using my Samsung multiroom for the first time since the summer and guess what…….Deezer doesn’t work on it again.

chrisjennings
Runaway Baby
12 replies
2 years ago
18 January 2022

Just tried using my Samsung multiroom for the first time since the summer and guess what…….Deezer doesn’t work on it again.

This frequently breaks for some reason. I think Deezer need to develop a similar approach to how it works in Spotify…...

edwinvanurk
Tiny Dancer
1 reply
2 years ago
5 March 2022

Can’t login to deezer now for 5 years. I don’t know how slow you guys are working, but it is ridiculous.

LukOne
Tiny Dancer
1 reply
1 year ago
7 May 2022

Any new information on the login issues in the Samsung MultiRoom app?

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