Best answer by Gazturner
View originalEven the playlists work.
Try reinstalling everything.....
Worth a try?
OMG Gazturner…. This is great news!!
But like Ruediger it’s not working for me either….
Because I have a very big system with many speakers and devices with the app. I will awaite to hopefully hear some more who can get it to work, before I reset all my equipment.
Really hope you not the only one ;-)
Not working for me either.
negative here. Wasn’t able to get it working after reinstalling the app. I am now using Spotify and it works very well. I guess the change back to Deezer is becoming more unrealistic every day.
Negative confirmed. Tried to reinstall with clean all data of the app. No result(
The silence from Deezer is deafening.
I think they have given up.
Negative from my side as well…….
Sorry to say. - But I’m still very scared that Samsung is about to phase out Multiroom…. The app doesn't support the newer smart home devices and apps….
But is it alright?…. No absolutely not!…. The Multiroom app is from 2014 and after many small problems, the first serious problem was the Playlist issue from 2018 (was never repaired) and since april 2020 we cannot use the app for Deezer anymore….. The last speakers Samsung sends on the market and there is supported by the Multiroom app is from 2017!…. This cannot be right and cannot be legal at all….
I'm back!
Started again... Last fine for a couple of days, and now won't log in again.
Exact same issue here.
Cant login to deezer.
Tried all the proposed solutions.
Nothing works.
Started acting up on us 3-4 days ago.
I have the same problem (May 2020)
Hi all, mine is still not working either. I’ve been speaking to Deezer support on twitter and tried their suggestions of logging out on all devices from Deezer, reset password and log back in. Now it’s worse I can’t access at all it says ID or password incorrect. Yet I can access ok on Deezer app. So must be a samsung MultiRoom app problem. I’m going to cancel my Deezer subscription tonight as it’s been weeks with no fix. This pretty much means my Samsung R speakers are useless. So disappointed and frustrated. Will try Samsung twitter support but not holding my breath for a fix!
Same issue here. Problem occurred when I changed from Samsung J7 (android 9) to Samsung A71 (android 10). No problem over last 4 years but the multiroom system is now useless with Deezer but still works great with Tunein. Tried all the standard recommendations - reinstalling, restarting, etc - from Deezer but nothing works. I am sure this is fixable, it just needs some motivation from Deezer and Samsung which is glaringly missing. Looks like the only option for me is to try Spotify.
This is mad,
Back up and all working this morning.
Wonder how long this time? Anyone else got it back yet.....
I thought the TV soundbar worked anyway.
Hi Emma,
Not just using TV Soundbar, the group was centred on that.
Whole group is still working at the moment....
Fingers crossed it will stay that way.
That looks nothing like my multiroom app.
Gazturner…
Could you please go into Deezer and choose something music inside the Deezer….
The screenshot you have taken is from the overall menu, where you can choose what provider you want use….. This is no problem for all of us…..
Could you please take a screenshot at the music you hear inside Deezer
I can now log into Deezer on the app but when I try to play something I get the message no connection to internet.
I can now log into Deezer on the app but when I try to play something I get the message no connection to internet.
Same here
I can now log into Deezer on the app but when I try to play something I get the message no connection to internet.
Same here
I am still unable to log into Deezer via the app…..
1st picture is Favourites, 2nd is an Album, 3rd is a play list (which has now stopped working). Also shows message "internal sever problem".
Apart from playlists, which for me has always been hit N miss, everything else is working🤞.
BTW, I'm using a Samsung mobile running android 10 if that's relevant.
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