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Do you need help with Deezer on you iOS device? Ask your questions here!

296 Topics
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296 Topics

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JustinAAronsonRunaway Baby

asked in iOS

Artist Discography missing

The discography for The Decemberists is missing from the artist page in iOS. All of their albums appear on the desktop app under “More Albums,” however this does not appear in the iOS app. I am using version 10.5.0.4 of the app. Thanks

StankaRunaway Baby

Hello,Why doesn't the timer on Deezer iOS degrade the sound, whereas on Androids we have degressive sound with the timer?It's so much nicer because we generally use this feature in the evening to fall asleep to music and not have to turn the music off ourselves. Now we're using the music that suddenly stops in the middle of the music...

341

11 months ago

pixmotionRunaway Baby

asked in iOS

Controls by bluetooth and 3mm headphones not functioning

Hello;Kind of gave up on this a couple months ago. I was hoping it was iOS or Deezer API that would eventually get fixed. iPhone used to work with my wired headphones fine. Now the playback will stop after 5 seconds. No button (volume up / down) work properly. Same in the car, it used to work perfect. Then after iOS 17 the playback stops after a few seconds. If I press the play on the car or the phone, it just plays 3 sec and stops. I have tested several other apps, like Apple Music, Napster, and Youtube. They are all working fine, controls work on the phone, headphones, or APP. Seems to me there was something broken in recent times in Deezers methods to the Apple API for controlling the playback. Since I have used both wired 3mm jack headphones (over a lightening connector) and the car bluetooth, it cannot just be one. It seems the ability to do play, volume up, down or skip API is not right.

131

11 months ago

Nathan PietRunaway Baby

asked in iOS

All my musics are grayed out. I can't listen any music on my Iphone

Hello, I’m from France and since 1,5 months, I living in Japan. Since I’m in Japan, I can’t listen any music on my Iphone. However, it works well on my computer (Macbook). The reason is that, on my phone, musics are all greyed out in my playlists and for music out of my playlists, it loads endlessly. I tried to log out and log in, remove the app and download it, change the country location but nothing worked… I’ve the last version of iOS and deezer. For my subscription, I’ve Deezer Family, and my brother has also an iPhone, but he doesn’t have any problem with it. If someone knows the reason….Thanks a lotNathan

595

11 months ago

Docteur976Runaway Baby

asked in iOS

deezer ios 17

Hi I hope you are well you can help me send me the Deezer link for iOS 17.0.4 crack steplait versions I all searched but I found the one of iOS 15 and it's not too compatible since when I turn off the phone it really closes. Help me please all my playlists are to deezer I'm new to apple

361

11 months ago

OSTPhileLover

posted in iOS

iOS, favorite tracks not available when offline

Hi everyone,I'm running iOS, Deezer 10.3.0, and my favorite tracks not available offline. I deleted Deezer and reinstalled, redownloaded my favorites and the problem persists. Anyone manage to solve this?

633

11 months ago

keribillenRunaway Baby

asked in iOS

Order of my favourite playlists

Hello I cannot find a way of fixing the order of my playlists.See screenshot.I tried A-Z ordering and what you see in the screenshots is the result. Clearly not correct. I have 145 playlists. The screenscrape shows the first 17. After this the ordering looks fine.I have this problem with the apps on my phone and Mac. I’ve tried replacing the incorrectly ordered playlists with new ones having the same names, but the same problem occurred. Not the most important problem in the World but it would be nice to fix it. Anyone seen this problem before? Anyone know how to fix it? Thanks.

CarNaplesTiny Dancer

How do I download Celin Dion's song “Ammore Annasciuto” ? That she sang in Las Vegas

111

11 months ago

MorlacchimaxRunaway Baby

asked in iOS

download songs on more than one mobile phone

Hello, need your help please. My Deezer account is used inside tge family bu a couple of mobile phone. I have my playlist and imported on my phone. My daughter has 20 playlists and downloaded all of them inside her phone.how can I avoid to see all these playlists downloaded to my mobile phone as well? To avoid consume internal storage. Thanks in advance.

397

11 months ago

ThomastheuwkensRunaway Baby

asked in iOS

odido

Odido kan ik niet koppelen

552

11 months ago

HannesStockingerRunaway Baby

posted in iOS

Homepod problem iOs 17.3

Hi, since Apple has been realising the HomePod iOS version 17.3 last week, Siri is basically not working any longer with Deezer. Interestingly, but not surprisingly, Apple Music works now much better with Siri. I highly recommend that you give a hard pressure on Apple to fix this and release asap a NEW IOS VERSION. Anyway, on the iPhones Siri with Deezer still works fine. Thus, it should not be a problem for Apple, if they want.Best wishes Hannes Stockinger

942

11 months ago

Adonis RedRunaway Baby

asked in iOS

problem on the song you’re losing me by Taylor swift

Hi,Recently i’ve listened to the song You’re losing me (From the Vault) by Taylor Swift. And i noticed that from 1’38 to 2’41, the music just speed up and it’s just a total mess. I don’t know if it is only related to me, maybe i did something wrong, or if it is just a bug from by phone or anything.Anyway if you have an idea/already faced this problem, i’m all ears (cause i love this song and it is too bad that i can’t listen to it anymore T-T)thanks !

1748

11 months ago

mauricevanmeursRunaway Baby

asked in iOS

ver

Mijn familieleden kunnen niet meer inloggen om in hún bibliotheek muziek te luisteren. Zij staan op mijn familieaccount

Jarnek66Tiny Dancer

The payment was 23,99 złoty per month, but the price has changed after logging in 28,99 złoty. I don’t know why

191

1 year ago

BorysovichTiny Dancer

asked in iOS

Your app keeps crashing! It keeps shutting down! It plays and then shuts down! Do something about it already! Why do I have to pay money?! I can't listen to my favorite music!!!

762

1 year ago

Tervel1337Runaway Baby

asked in iOS

Trouble playing music using Deezer Connect.

When using Deezer Connect on my iOS device, it only works if I am messing around with whatever the last selected track was before actually connecting to my web client using Deezer Connect. During that period, I’m able to adjust the volume, pause/start the given track and even skip to the next track from the playlist (or album), but the second I try loading anything manually, so say I look a track up or play one from the home screen, it will get stuck loading it indefinitely and it eventually enters this bugged state where it sort of displays the new track as loaded but it lacks the actual background color it should have and using the controls from Deezer Connect just results in the last actually functional track (as in, the track that was selected before using Deezer Connect for example) playing on my web client. I tried using a different web client and have also tried reinstalling the Deezer app on my phone. Not only that but I switched between my home network, 4G and 5G… can you gues

731

1 year ago

Andrés RivasRunaway Baby

posted in iOS

Queue layout has been broken on iPadOS for over a month

It’s been over a month since the queue layout is broken on iPadOS, at first, the right panel is not visible and the album artwork is misaligned, then when you rotate the iPad to portrait and back to landscape it shows correctly, same thing every time. Is this only happening to me?? Seems odd that this would go unsolved for such a long time, it used to work fine in the old UI.First state when you tap the song name, artwork misaligned and no right panel. After rotating screen to portrait and back to landscape it gets fixed. If you quit the app the same thing happens again.

271

1 year ago

KKotlingTiny Dancer

asked in iOS

iPhone 11 Pro random crashes

Longtime deezer premium subscriber. This issue has been bugging me for a very long time one year or so and after reading some steps I’ve troubleshooted it in many ways.I have iPhone 11 Pro now (had the same issue on iPhone Xs). This happens very randomly but very frequently as well, whenever I play my music from favorites (this is my default listening habit) it crashes without any error or whatsoever. Most of the time this happens during the first/third song after I launch the app. As I observe after I pass let’s say 4-5 songs the app is much less likely to randomly crash. But if it does crashes on the first song the app, most of the time I have to relaunch the app and start listening, app is still going to crash most probably. One remedy that works 60% of the time is when I launch the app, start listening and then never lock the screen for the first few songs, but then again there are instances it crashes in these situations too.Solution would be nice for this, because it’s extremely

771

1 year ago

RockthorneRunaway Baby

posted in iOS

Songs not appearing in ‘the centre’

Listening on my iPad.when listening to an album, often songs will now not show in the middle of the screen but instead only half of the song is displayed. Therefore not able to access lyrics etc..If I try to pull the song to the middle of screen it’s just skips to the next song.not a massive problem from a listener perspective. But still annoying and it never used to happen. Assume it’s just a bug that will hopefully be fixed soon.

1 year ago

nassar aliRunaway Baby

asked in iOS

music transfer

I am trying to transfer my favourites from a YouTube using tune my music but it doesn’t work or transfer my music. I am a Uk premium member. Is this function not available to uk members?

754

1 year ago

Matt de AvilaRunaway Baby

asked in iOS

not showing on iphone lock screen

The app doesn’t show anything on iPhone Lock Screen when it’s playing

723

1 year ago

Mr. JahramiLover

asked in iOS

Issue with Deezer Flow Wheel and Chill Genre

Hey everyone,I wanted to bring up an issue I've been having with Deezer. I've been using it for a while now and I'm really enjoying it, but recently I've run into some trouble with the Flow Wheel and specifically the Chill genre. Whenever I try to play Chill music from the Flow Wheel, it keeps showing me the message "No Music Yet" or sometimes "Oops, the requested content is not loading." It's pretty frustrating since I love listening to chill music, but it's just not working when I try to start it from the Flow Wheel.I'd really appreciate any help or advice on how to fix this problem.Thanks a bunch!

432

1 year ago

RobertScharschmidtTiny Dancer

posted in iOS

songs grayed out

my daughter can't use her Deezer because Deezer doesn't seem to be connected or blocked. The current status: all titles are grayed out, when you tap on it the message “could not be loaded” appears. If I log into your profile from another device, everything works without any problems. If she dials into my profile from her phone, my titles are all gray and cannot be selected. The app has already been reinstalled, the phone has been replaced (not for this reason) and all settings have been transferred. I have already checked all the obvious settings. The parental control settings and restrictions have also been completely deactivated. What exactly is Deezer suddenly blocking?

921

1 year ago

JohnLRunaway Baby

asked in iOS

downloads not working

Can anyone help? The download function on the iPhone apple, is this because of the latest update?

1415

1 year ago

Niek van de ZandeTiny Dancer

posted in iOS

App is way to glitchy

App is glitchy as fuck since new update.Please fix this asap, or I will switch to Spotify!The frequency of the music stopping, not loading or crashing of the whole application is unacceptable for a paid service app!

382

1 year ago

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