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Do you need help with Deezer on you iOS device? Ask your questions here!

  • 306 Topics
  • 1,359 Replies
307 Topics
E
Tiny Dancer
em1234Tiny Dancer
posted in iOS
only the first 46 songs on my favourite tracks will load

i have over 2600 tracks DOWNLOADED onto my phone in my favourite tracks, whenever i try to load them offline AND online, only the first 46 or so will load, and the rest wont load at all. my downloaded albums and playlists will work, but my favourite tracks are just an issue. please fix this or give advice on how to sort it.

71
Leonídia.Deezer
Alien SuperStar
M
Runaway Baby
MashaFaraRunaway Baby
posted in iOS
spontaneous tracks changes

Hello, my Deezer app on iPhone 15 spontaneously change from the music I listen to to other tracks. It blocks completely the app, and to make it work again, I have to reinstall the app. I made it three time just last week. never had this problem before. could you please advise, thanks

403
E
Lover
J
Runaway Baby
Josh hotchkissRunaway Baby
asked in iOS
lyrics

Ok so I have been a subscribed member for years now. today I went to check out the lyrics to a few songs and it told me I don’t have access to that feature. Subscribe now to enjoy this feature. I have been a member of Deezer since like 2018 I believe maybe longer. I don’t understand why it’s telling to subscribe when I am subscribed lol. Using the song below as an example.

883
Jaime.Deezer
Community Manager
L
Runaway Baby
Lungile MabumbuluRunaway Baby
asked in iOS
Can’t view fans on an album anymore on the new update

Can’t view fans on an album anymore on the new update, for my Apple iPhone XR

334
A
Tiny Dancer
R
Runaway Baby
rope98Runaway Baby
posted in iOS
The deezer ios | Cannot see last element in lists

Preconditions: Create one list with more than 20 songs. Steps to reproduce: Open deezer application on the iphone Play some song Navigate to some playlist e.g. “Favorite tracks" Scroll to the end of the list Actual result: The last element in list(song) is not visible and user cannot play it. Expected result: The last element in list is visible. Reproducible on: Iphone 11 (ios ver 17.2.1), Deezer 10.6.1.

91
Leonídia.Deezer
Alien SuperStar
B
Runaway Baby
Bennie.van.der.WaltRunaway Baby
asked in iOS
Random logout and deletion of downloaded tracks

Has anyone else experienced where the deezer app just logs you out? I would be listening to music just fine and then all of a sudden my music stops, I am then logged out, need to sign in again and need to re-download all of my offline tracks. Latest IOS version on iPhone 8+.

2788
C
Runaway Baby
L
Runaway Baby
Lyubomir.MarinovRunaway Baby
posted in iOS
Audio stops for no reason

I am using iPhone 15 pro w/ iOS 17.4 and recently I started to experience unusual stops while I’m listening. At first I thought it is a network issue, but the tracks are fully loaded or already downloaded to my device. is it an iOS issue or app issue?

381
Leonídia.Deezer
Alien SuperStar
J
Tiny Dancer
jordachebTiny Dancer
asked in iOS
Can't install Deezer for desktop on Macbook M1

Hi Deezers!! I've downloaded Deezer desktop app on it's own page and after open the dmg file a message pops up saying: The disk you attached was not readable by this computer. Already tried to restart the machine and redownload it, but no success. Does anyone has been through it?

1202
J
Tiny Dancer
L
Runaway Baby
Leandro.de.Oliveira.FurtadoRunaway Baby
asked in iOS
Sem tradução das musicas

Estou sem tradução das musicas

121
Nina Nebo
Deezer Legend
P
Runaway Baby
ppahvRunaway Baby
posted in iOS
REPEAT issue when playing from car Bluetooth

Hi there, I'm coming back to you with an annoying problem that was described in this thread a few months ago: Basically, every time I start my car and connect my phone to Bluetooth, Deezer automatically puts the playlist in REPEAT mode. I always have to turn off REPEAT mode before driving. However, contrary to my message in the above thread, Deezer doesn't go back to REPEAT mode when Google Maps or Apple Maps give voice instructions. So I think the latest updates have partially fixed the problem, but they haven't solved the fact that Deezer defaults to REPEAT mode every time I start my car and play music via Bluetooth. Here's my configuration (as mentioned in the thread above): - I’m running Deezer 10.3.0.5 ;- iPhone 12 on iOS 17.2.1 ;- The car is a Mercedes C-Class C200 with Mercedes Infotainment (I couldn't find a specific name in the manual). According to the list of Bluetooth devices on my phone, the media centre is detected as MB Bluetooth. But it's clearly not MBUX as it's fitted

1074
Leonídia.Deezer
Alien SuperStar
B
Runaway Baby
BAPettyRunaway Baby
asked in iOS
Problem with playing music.

Is there a way to have Deezer stop randomly playing music? I will be listening to one of my playlist and then it will randomly stop and start playing a random song that I don’t even have downloaded or from some random radio or top hit playlist.

361
Nina Nebo
Deezer Legend
J
Runaway Baby
JustinAAronsonRunaway Baby
asked in iOS
Artist Discography missing

The discography for The Decemberists is missing from the artist page in iOS. All of their albums appear on the desktop app under “More Albums,” however this does not appear in the iOS app. I am using version 10.5.0.4 of the app. Thanks

261
Leonídia.Deezer
Alien SuperStar
S
Runaway Baby
StankaRunaway Baby
asked in iOS
timer

Hello,Why doesn't the timer on Deezer iOS degrade the sound, whereas on Androids we have degressive sound with the timer?It's so much nicer because we generally use this feature in the evening to fall asleep to music and not have to turn the music off ourselves. Now we're using the music that suddenly stops in the middle of the music...

371
Leonídia.Deezer
Alien SuperStar
P
Runaway Baby
pixmotionRunaway Baby
asked in iOS
Controls by bluetooth and 3mm headphones not functioning

Hello; Kind of gave up on this a couple months ago. I was hoping it was iOS or Deezer API that would eventually get fixed. iPhone used to work with my wired headphones fine. Now the playback will stop after 5 seconds. No button (volume up / down) work properly. Same in the car, it used to work perfect. Then after iOS 17 the playback stops after a few seconds. If I press the play on the car or the phone, it just plays 3 sec and stops. I have tested several other apps, like Apple Music, Napster, and Youtube. They are all working fine, controls work on the phone, headphones, or APP. Seems to me there was something broken in recent times in Deezers methods to the Apple API for controlling the playback. Since I have used both wired 3mm jack headphones (over a lightening connector) and the car bluetooth, it cannot just be one. It seems the ability to do play, volume up, down or skip API is not right.

141
Leonídia.Deezer
Alien SuperStar
N
Runaway Baby
Nathan PietRunaway Baby
asked in iOS
All my musics are grayed out. I can't listen any music on my Iphone

Hello, I’m from France and since 1,5 months, I living in Japan. Since I’m in Japan, I can’t listen any music on my Iphone. However, it works well on my computer (Macbook). The reason is that, on my phone, musics are all greyed out in my playlists and for music out of my playlists, it loads endlessly. I tried to log out and log in, remove the app and download it, change the country location but nothing worked… I’ve the last version of iOS and deezer. For my subscription, I’ve Deezer Family, and my brother has also an iPhone, but he doesn’t have any problem with it. If someone knows the reason…. Thanks a lot Nathan

605
N
Runaway Baby
D
Runaway Baby
Docteur976Runaway Baby
asked in iOS
deezer ios 17

Hi I hope you are well you can help me send me the Deezer link for iOS 17.0.4 crack steplait versions I all searched but I found the one of iOS 15 and it's not too compatible since when I turn off the phone it really closes. Help me please all my playlists are to deezer I'm new to apple

381
Nina Nebo
Deezer Legend
O
Lover
OSTPhileLover
posted in iOS
iOS, favorite tracks not available when offline

Hi everyone, I'm running iOS, Deezer 10.3.0, and my favorite tracks not available offline. I deleted Deezer and reinstalled, redownloaded my favorites and the problem persists. Anyone manage to solve this?

643
O
Lover
keribillen
Runaway Baby
keribillenRunaway Baby
asked in iOS
Order of my favourite playlists

Hello I cannot find a way of fixing the order of my playlists. See screenshot. I tried A-Z ordering and what you see in the screenshots is the result. Clearly not correct. I have 145 playlists. The screenscrape shows the first 17. After this the ordering looks fine. I have this problem with the apps on my phone and Mac. I’ve tried replacing the incorrectly ordered playlists with new ones having the same names, but the same problem occurred. Not the most important problem in the World but it would be nice to fix it. Anyone seen this problem before? Anyone know how to fix it? Thanks.

687
Nina Nebo
Deezer Legend
C
Tiny Dancer
CarNaplesTiny Dancer
asked in iOS
find song

How do I download Celin Dion's song “Ammore Annasciuto” ? That she sang in Las Vegas

111
Nina Nebo
Deezer Legend
M
Runaway Baby
MorlacchimaxRunaway Baby
asked in iOS
download songs on more than one mobile phone

Hello, need your help please. My Deezer account is used inside tge family bu a couple of mobile phone. I have my playlist and imported on my phone. My daughter has 20 playlists and downloaded all of them inside her phone. how can I avoid to see all these playlists downloaded to my mobile phone as well? To avoid consume internal storage. Thanks in advance.

427
Leonídia.Deezer
Alien SuperStar
T
Runaway Baby
ThomastheuwkensRunaway Baby
asked in iOS
odido

Odido kan ik niet koppelen

572
awesomemac
Deezer Legend
H
Runaway Baby
HannesStockingerRunaway Baby
posted in iOS
Homepod problem iOs 17.3

Hi, since Apple has been realising the HomePod iOS version 17.3 last week, Siri is basically not working any longer with Deezer. Interestingly, but not surprisingly, Apple Music works now much better with Siri. I highly recommend that you give a hard pressure on Apple to fix this and release asap a NEW IOS VERSION. Anyway, on the iPhones Siri with Deezer still works fine. Thus, it should not be a problem for Apple, if they want.Best wishes Hannes Stockinger

962
R
Tiny Dancer
A
Runaway Baby
Adonis RedRunaway Baby
asked in iOS
problem on the song you’re losing me by Taylor swift

Hi, Recently i’ve listened to the song You’re losing me (From the Vault) by Taylor Swift. And i noticed that from 1’38 to 2’41, the music just speed up and it’s just a total mess. I don’t know if it is only related to me, maybe i did something wrong, or if it is just a bug from by phone or anything. Anyway if you have an idea/already faced this problem, i’m all ears (cause i love this song and it is too bad that i can’t listen to it anymore T-T) thanks !

1758
A
Runaway Baby
M
Runaway Baby
mauricevanmeursRunaway Baby
asked in iOS
ver

Mijn familieleden kunnen niet meer inloggen om in hún bibliotheek muziek te luisteren. Zij staan op mijn familieaccount

142
Leonídia.Deezer
Alien SuperStar
J
Tiny Dancer
Jarnek66Tiny Dancer
asked in iOS
payment

The payment was 23,99 złoty per month, but the price has changed after logging in 28,99 złoty. I don’t know why

191
Nina Nebo
Deezer Legend

Hits of the moment

TERMS OF USE DEEZER COMMUNITY SITE