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siri cannot open Deezer

Taticmbrasil
Runaway Baby

Hello there 

I use to ask Siri to play “flow on Deezer” but recently there’s an error. She says “I need to stay in Deezer” 

why?? 
I cannot command it? Did something change on Deezer? 
all the settings are the same on Siri or my iPhone. 
 

thanks in advance 

Best answer by Taticmbrasil

Jaime.Deezer wrote:

Hi ​@Taticmbrasil I am not sure if you still have this rpoblem with Siri and Deezer, but I’ve just tested with different commands and worked perfectly.
Please let me know.
Thanks :)

 

yes, it’s working. The problem was that the app needed to be updated. I did and it worked. Thanks

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3 replies

Jaime.Deezer
Community Manager
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  • Jaime.Deezer
  • Community Manager
  • 5254 replies
  • April 24, 2025

Hi ​@Taticmbrasil I am not sure if you still have this rpoblem with Siri and Deezer, but I’ve just tested with different commands and worked perfectly.
Please let me know.
Thanks :)

GropplerZorn
Taticmbrasil
2 people like this
  • GropplerZorn
    GropplerZorn
  • Taticmbrasil
    Taticmbrasil
Taticmbrasil
Runaway Baby
  • Taticmbrasil
  • Author
  • Runaway Baby
  • 1 reply
  • Answer
  • April 25, 2025
Jaime.Deezer wrote:

Hi ​@Taticmbrasil I am not sure if you still have this rpoblem with Siri and Deezer, but I’ve just tested with different commands and worked perfectly.
Please let me know.
Thanks :)

 

yes, it’s working. The problem was that the app needed to be updated. I did and it worked. Thanks

Jaime.Deezer
1 person likes this
  • Jaime.Deezer
    Jaime.Deezer
G
Tiny Dancer
  • gabriel765
  • Tiny Dancer
  • 1 reply
  • May 7, 2025

So I have the same issue. When you get into your car and keep your phone locked in the pocket, the car normally connects with CarPlay automatically. Please note that this happens while the phone is locked!

In this state I ask “Siri, play flow on deezer” and Siri replays on car speakers “I play flow on deezer”, but nothing happens. I think Siri is not able to open Deezer in the locked state of the phone.

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