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Answered

Desktop download links don't work

  • February 18, 2025
  • 6 replies
  • 65 views

None of the desktop download links are working. The AI support response keeps sending me to the same download link that does not work...I just get page not found 404 errors...over and over again..

Best answer by Bennid

Jaime.Deezer wrote:

Hi ​@awesomemac ​@lclyman ​@Bennid ​@bmarrs I have tested on my side and didn’t have any problem downloading now.
Could you please try again and let me know if it works.
Thanks and apologies for the inconvenience

 

Working now.  Thank you!

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6 replies

awesomemac
Deezer Legend
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  • Deezer Legend
  • 1504 replies
  • February 19, 2025

If I understand it correctly: you want to download Deezer for Mac and everytime you try, nothing works?

 

I’ve also tried and yes, it doesn’t work. I tried also other websites where you can download Deezer, but I get the same 404 message.

 

@Jaime.Deezer Can you please send this to the right people? If Deezer can’t be downloaded for the desktop (Mac and Windows) people might go somewhere else.


  • Author
  • Runaway Baby
  • 2 replies
  • February 19, 2025

I contacted support and supposedly they’re looking into it…the circles I went through with support and it’s AI support bot “Melodie” were frankly ridiculous. When an actual support person finally contacted me I was sent to the same non-working links...

And yes I am looking elsewhere...


  • Tiny Dancer
  • 2 replies
  • February 19, 2025

I’m just started to look into Deezer and move from Spotify… however, not a great initial feel based on a 404 trying to download the app :(


  • Tiny Dancer
  • 1 reply
  • February 20, 2025
Bennid wrote:

I’m just started to look into Deezer and move from Spotify… however, not a great initial feel based on a 404 trying to download the app :(

 

same here! This issue is making me think otherwise :/


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5191 replies
  • February 20, 2025

Hi ​@awesomemac ​@lclyman ​@Bennid ​@bmarrs I have tested on my side and didn’t have any problem downloading now.
Could you please try again and let me know if it works.
Thanks and apologies for the inconvenience


  • Tiny Dancer
  • 2 replies
  • Answer
  • February 20, 2025
Jaime.Deezer wrote:

Hi ​@awesomemac ​@lclyman ​@Bennid ​@bmarrs I have tested on my side and didn’t have any problem downloading now.
Could you please try again and let me know if it works.
Thanks and apologies for the inconvenience

 

Working now.  Thank you!


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