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11 days ago

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Do you need help with Deezer on you iOS device? Ask your questions here!

288 Topics
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288 Topics

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tazo.javakhadzeTiny Dancer

asked in iOS

Music problem

hi, i’ve got a problem while i turn on mu sic. It plays just for one second and then stops

playback does not resume after phone call

As the title suggests, when I take a call whilst listening to Deezer, playback pauses as it should. However, when the call ends, playback does not resume. This only seems to have started since the latest IOS update (13). I have tried reinstalling the app but this has not corrected the issue. Can anyone help please. This is highly annoying. Many thanks

120511

6 months ago

Darjan MarkovicTiny Dancer

asked in iOS

search problem

This is the problem. In search it says “you are not online. We are unable to display all the results. My connection is good and deezer is in online mod. I dont know whats going on i did everything to fix this its still same.

cicmi42Runaway Baby

So, today i opened my normal playlist on deezer and 70% of the songs were gone, album covers and names of the songs were there but the coloring was greyed out. When i click on one of these songs nothing happens does anybody know whats the problem. Artist are Jala Brat and Buba Corelli if it helps

671

7 months ago

ZaznetkhersonLover

posted in iOS

Random app Crashes while offline listening at AppleWatch

When listening downloaded music at Apple Watch sometimes app have random crashes.

706

7 months ago

xkdufgyRunaway Baby

posted in iOS

Toggle between list and tile view not working in discography

The toggle that looks like it switches between list view and tile view in the album list of an artist does not do anything. Albums are always shown as a list independent of the toggle state. Is there a way to show larger tiles of the albums?

679

7 months ago

em1234Tiny Dancer

posted in iOS

only the first 46 songs on my favourite tracks will load

i have over 2600 tracks DOWNLOADED onto my phone in my favourite tracks, whenever i try to load them offline AND online, only the first 46 or so will load, and the rest wont load at all. my downloaded albums and playlists will work, but my favourite tracks are just an issue. please fix this or give advice on how to sort it.

8 months ago

MashaFaraRunaway Baby

posted in iOS

spontaneous tracks changes

Hello, my Deezer app on iPhone 15 spontaneously change from the music I listen to to other tracks. It blocks completely the app, and to make it work again, I have to reinstall the app. I made it three time just last week. never had this problem before. could you please advise, thanks

383

8 months ago

Josh hotchkissRunaway Baby

asked in iOS

lyrics

Ok so I have been a subscribed member for years now. today I went to check out the lyrics to a few songs and it told me I don’t have access to that feature. Subscribe now to enjoy this feature. I have been a member of Deezer since like 2018 I believe maybe longer. I don’t understand why it’s telling to subscribe when I am subscribed lol. Using the song below as an example.

693

8 months ago

Lungile MabumbuluRunaway Baby

asked in iOS

Can’t view fans on an album anymore on the new update

Can’t view fans on an album anymore on the new update, for my Apple iPhone XR

284

8 months ago

rope98Runaway Baby

posted in iOS

The deezer ios | Cannot see last element in lists

Preconditions:Create one list with more than 20 songs.Steps to reproduce:Open deezer application on the iphone Play some song Navigate to some playlist e.g. “Favorite tracks" Scroll to the end of the listActual result:The last element in list(song) is not visible and user cannot play it.Expected result: The last element in list is visible.Reproducible on:Iphone 11 (ios ver 17.2.1), Deezer 10.6.1.

8 months ago

Bennie.van.der.WaltRunaway Baby

asked in iOS

Random logout and deletion of downloaded tracks

Has anyone else experienced where the deezer app just logs you out? I would be listening to music just fine and then all of a sudden my music stops, I am then logged out, need to sign in again and need to re-download all of my offline tracks. Latest IOS version on iPhone 8+.

2678

8 months ago

Lyubomir.MarinovRunaway Baby

posted in iOS

Audio stops for no reason

I am using iPhone 15 pro w/ iOS 17.4 and recently I started to experience unusual stops while I’m listening. At first I thought it is a network issue, but the tracks are fully loaded or already downloaded to my device. is it an iOS issue or app issue?

281

9 months ago

jordachebTiny Dancer

asked in iOS

Can't install Deezer for desktop on Macbook M1

Hi Deezers!!I've downloaded Deezer desktop app on it's own page and after open the dmg file a message pops up saying:The disk you attached was not readable by this computer. Already tried to restart the machine and redownload it, but no success.Does anyone has been through it?

892

9 months ago

Leandro.de.Oliveira.FurtadoRunaway Baby

asked in iOS

Sem tradução das musicas

Estou sem tradução das musicas

121

9 months ago

ppahvRunaway Baby

posted in iOS

REPEAT issue when playing from car Bluetooth

Hi there,I'm coming back to you with an annoying problem that was described in this thread a few months ago:Basically, every time I start my car and connect my phone to Bluetooth, Deezer automatically puts the playlist in REPEAT mode. I always have to turn off REPEAT mode before driving.However, contrary to my message in the above thread, Deezer doesn't go back to REPEAT mode when Google Maps or Apple Maps give voice instructions.So I think the latest updates have partially fixed the problem, but they haven't solved the fact that Deezer defaults to REPEAT mode every time I start my car and play music via Bluetooth.Here's my configuration (as mentioned in the thread above): - I’m running Deezer 10.3.0.5 ;- iPhone 12 on iOS 17.2.1 ;- The car is a Mercedes C-Class C200 with Mercedes Infotainment (I couldn't find a specific name in the manual). According to the list of Bluetooth devices on my phone, the media centre is detected as MB Bluetooth. But it's clearly not MBUX as it's fitted with

864

9 months ago

BAPettyRunaway Baby

asked in iOS

Problem with playing music.

Is there a way to have Deezer stop randomly playing music? I will be listening to one of my playlist and then it will randomly stop and start playing a random song that I don’t even have downloaded or from some random radio or top hit playlist.

361

9 months ago

JustinAAronsonRunaway Baby

asked in iOS

Artist Discography missing

The discography for The Decemberists is missing from the artist page in iOS. All of their albums appear on the desktop app under “More Albums,” however this does not appear in the iOS app. I am using version 10.5.0.4 of the app. Thanks

StankaRunaway Baby

Hello,Why doesn't the timer on Deezer iOS degrade the sound, whereas on Androids we have degressive sound with the timer?It's so much nicer because we generally use this feature in the evening to fall asleep to music and not have to turn the music off ourselves. Now we're using the music that suddenly stops in the middle of the music...

331

10 months ago

pixmotionRunaway Baby

asked in iOS

Controls by bluetooth and 3mm headphones not functioning

Hello;Kind of gave up on this a couple months ago. I was hoping it was iOS or Deezer API that would eventually get fixed. iPhone used to work with my wired headphones fine. Now the playback will stop after 5 seconds. No button (volume up / down) work properly. Same in the car, it used to work perfect. Then after iOS 17 the playback stops after a few seconds. If I press the play on the car or the phone, it just plays 3 sec and stops. I have tested several other apps, like Apple Music, Napster, and Youtube. They are all working fine, controls work on the phone, headphones, or APP. Seems to me there was something broken in recent times in Deezers methods to the Apple API for controlling the playback. Since I have used both wired 3mm jack headphones (over a lightening connector) and the car bluetooth, it cannot just be one. It seems the ability to do play, volume up, down or skip API is not right.

131

10 months ago

Nathan PietRunaway Baby

asked in iOS

All my musics are grayed out. I can't listen any music on my Iphone

Hello, I’m from France and since 1,5 months, I living in Japan. Since I’m in Japan, I can’t listen any music on my Iphone. However, it works well on my computer (Macbook). The reason is that, on my phone, musics are all greyed out in my playlists and for music out of my playlists, it loads endlessly. I tried to log out and log in, remove the app and download it, change the country location but nothing worked… I’ve the last version of iOS and deezer. For my subscription, I’ve Deezer Family, and my brother has also an iPhone, but he doesn’t have any problem with it. If someone knows the reason….Thanks a lotNathan

555

10 months ago

Docteur976Runaway Baby

asked in iOS

deezer ios 17

Hi I hope you are well you can help me send me the Deezer link for iOS 17.0.4 crack steplait versions I all searched but I found the one of iOS 15 and it's not too compatible since when I turn off the phone it really closes. Help me please all my playlists are to deezer I'm new to apple

351

10 months ago

OSTPhileLover

posted in iOS

iOS, favorite tracks not available when offline

Hi everyone,I'm running iOS, Deezer 10.3.0, and my favorite tracks not available offline. I deleted Deezer and reinstalled, redownloaded my favorites and the problem persists. Anyone manage to solve this?

633

10 months ago

keribillenRunaway Baby

asked in iOS

Order of my favourite playlists

Hello I cannot find a way of fixing the order of my playlists.See screenshot.I tried A-Z ordering and what you see in the screenshots is the result. Clearly not correct. I have 145 playlists. The screenscrape shows the first 17. After this the ordering looks fine.I have this problem with the apps on my phone and Mac. I’ve tried replacing the incorrectly ordered playlists with new ones having the same names, but the same problem occurred. Not the most important problem in the World but it would be nice to fix it. Anyone seen this problem before? Anyone know how to fix it? Thanks.

CarNaplesTiny Dancer

How do I download Celin Dion's song “Ammore Annasciuto” ? That she sang in Las Vegas

111

10 months ago

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