iOS

The music player on my deezer app doesn’t have colours and I don’t know that to do !! I don’t have monochromatic and I don’t have the dark mode!!!!  

I have started using Deezer a month ago, but seem to have a problem with updates of podcasts. New episodes don’t show up directly after they are published; “Podcasts > Latest episodes” is also not updated regularly.Other platforms, such as Spotify, don’t have this issue. How can I find a solution to this problem?Thanks in advance for thinking along.

 Hi. As you can see, album pages on iPad are lacking artist and album titles, album details are empty too. All is good on web and iPhone. I’ve witnessed this on iPad 11 and iPad mini 6.

On my iPad. Since the new layout was introduced I have noticed that when you type an artists in the search bar sort of ‘freezes’ and will not let you retype to search again. Have to completely come out of the iPad and start agin. Assume this a bug that will hopefully be fixed soon.  

So I am on iOS 18.6 with the latest Deezer App, but after a fresh App start it always defaults back to the standard audio quality. That same function works on Android very well. What am I doing wrong?(also tried the Beta, same behaviour)

For a couple of days I have a problem with Deezer on my Apple Watch serie 7.In Offline mode when I choose a downloaded playlist only one song will be played instead of the whole playlist. Also on the icon for Pause/Play (the circle) you can’t see the time is left and that the song is playing.Manually you can go to the next song but this is not the intention when you have a workout.I uninstall / install the app on my watch but that doesn’t help.Has anyone an idea?

I can’t replay an episode of Cafe da Manhã - a podcast in my list. It always go to another episode randomly and not the one I select. 

Hi,Recently every time I click shuffle on a playlist or favourite tracks, the song will start playing, but after about 45 seconds Deezer completely crashes and the music stops playing. I then have to go back in to Deezer as if I had completely closed the app, and find my music again. It also loses any previous songs that i have played, meaning any lineup that I had is completely lost. It is very annoying, as I then can’t listen to music for more than a minute, and then I have to restart my music, just to do it again in a minute. I have tried restarting my phone, deleting the app, signing out and back in, but nothing works. If anyone has an idea of what to do, it will be gladly appreciated!

There is a song I would like to play, I heard it in the new superman movie and I really liked it but it isn’t on Deezer. It’s Punkrocker (feat. Iggy Pop) and it does not allow me to play the song, I can see it when I search it up but it won’t play. I don’t know why…

It has become frequent that when I am using Deezer my phone increases in temperature considerably. I have an iPhone 14 Pro, and I have closed all other apps to make sure it is not another background activity- and it seems to be Deezer indeed. 

I have deezer app is linked to the home app (Apple) but cannot be linked to the alarm clock in the home app.  

Hi, I just bought a montblanc watch working on wear os, which is up to date, as well as my phone (iPhone 13), and can’t link my account (part of a Deezer family) to the watch. The only option proposed is « log in with phone » and when I click it I only get the message « hold your phone close to your watch to log in », and cancel or retry as only options. I’ve tried to delete and reinstall app, restarting both devices, installing deezer for the watch from the google play on my iPhone, but still nothing. Could you get me a solution for me to be able to use deezer on my watch ? 

I’m on iOS. Since the recent update I can’t add songs I’ve searched for to the queue. It only works when I’ve opened a pIaylist or an album page before going on the three dots. Does anyone know why it’s like this or how I can fix it? It’s just kind of annoying to me.

I’m pretty sure (more like 100%) I used to be able to look up a song, click the options on the side and play it next or add it to queue. Today this doesn’t work. What’s going on?

I tried changing it, and I can change it in the edit page but when I save the cover I chose, it doesn’t change the cover from the favorite tracks. I don’t know why, and j tried many times. Is this normal, like something they did or not.

Hello there I use to ask Siri to play “flow on Deezer” but recently there’s an error. She says “I need to stay in Deezer” why?? I cannot command it? Did something change on Deezer? all the settings are the same on Siri or my iPhone.  thanks in advance 

For some time now the search bar only works one time. When used, the search bar gets stuck at the top of the screen and can’t be used anymore. To use it again Deezer has to be shut down and restarted. When will this be fixed? We update Deezer as often as possible but without results.Right now I am concidering to leave Deezer and switch to Spotify due to this anoying error.

Can’t play tracks. No matter what device. What’s causing this?  Already tried updating changing passwords etc. 

when i add a song to queue, after my current song comes on my song in queue does not come on instead my playlist just carries on playing?

Hello i have two issues : the first one is that the « create » button to create a playlist is missing. Preventing me from creating new playliststhe second issue is that the button with 3 dots is missing from the track interface. Which prevents me from adding a new music to my playlist.How can it be fixed ? 

When I type playlist name there is no option to save it. Why is this?

Hello,i can’t search for any song, album or author with Deezer due to an error : The page did not load, this content is currently unavailable due to a technical error or poor internet connection. It’s been over a week I have this issueI can however listen to my playlist even though not downloaded or access other contents such as explore for instance.i have tried with several WiFi or 5g connections, with any result Do you have any idea How to fix it?thxD.

Hello! I’m using Deezer Premium in Ukraine (iPhone 14 Plus), but I don’t see the HiFi/FLAC audio quality option in settings, even when connected via Wi-Fi. Could you please help me enable it?

Hello,when playing a song from all my albums I get an unknown error after 2 or 3 titles:⬇️"Player notificationunknown errorDeezer: 2888299242"  

Shuffle all favourites not working AGAIN on iOS and not on the PC app either! Anybody got any ideas?