Album details missing on iPad

DenysUA wrote:

 

Hi. As you can see, album pages on iPad are lacking artist and album titles, album details are empty too. All is good on web and iPhone. I’ve witnessed this on iPad 11 and iPad mini 6.

Hi ​@DenysUA 👋 

It seems like you would need to update your Deezer app to the latest version available on the App store 😁

I hope that helps! 

Hi Alfredo, thanks for checking this out. I’ve updated to 10.36.2. Now sometimes it’s ok, but most of the time the issue is still there unfortunately.

Hello ​@DenysUA 👋 

Have you also checked that you have the latest version of the iOS software installed in your devices? 👀

You can check it out in the Settings of your Apple devices 😁

If everything is OK, try the following steps:

1. Clear cache/data: Go to your phone’s settings and clear the cache or data for the Deezer app.
2. Reinstall Deezer: Completely uninstall and reinstall the app, ensuring you're using the latest version.
3. Check for updates: Make sure both your phone's OS and Deezer app are updated to the latest versions.
4. Try a different network: Switch between Wi-Fi and mobile data to see if the issue is related to the network.

No, didn’t help. All is up to date on my devices, and the web/iPhone works without issues.