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Can’t turn off shuffle on iPhone

  • August 25, 2025
  • 5 replies
  • 69 views

I can’t seem to turn off shuffle on my playlists. They all are preset to shuffle and when I click on the shuffle icon on the right, all it does is ‘play’ or ‘pause’ the playlist. I’ve had a look through settings but can’t seem to find how I can change this.

 

Best answer by Nina Nebo

 

 

Hi ​@Porkybits !

To turn off Deezer shuffle on your iPhone, tap the currently playing song bar to open the now playing screen, then tap the shuffle icon (intertwined arrows) to turn it off. The icon will change color (on) to a different color (off), indicating shuffle has been deactivated. 

The ability to deactivate shuffle for all content is restricted to Premium subscribers. Deezer Free users can typically only deactivate shuffle for certain playlists.
 

see also helpful link 

 

Problems With Playing Music On Mobile

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

 

5 replies

  • Roadie
  • August 25, 2025

Je parle français que de passe t’il ?


Nina Nebo
Superuser
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  • Superuser
  • Answer
  • August 25, 2025

 

 

Hi ​@Porkybits !

To turn off Deezer shuffle on your iPhone, tap the currently playing song bar to open the now playing screen, then tap the shuffle icon (intertwined arrows) to turn it off. The icon will change color (on) to a different color (off), indicating shuffle has been deactivated. 

The ability to deactivate shuffle for all content is restricted to Premium subscribers. Deezer Free users can typically only deactivate shuffle for certain playlists.
 

see also helpful link 

 

Problems With Playing Music On Mobile

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

 


  • Author
  • One Hit Wonder
  • August 25, 2025

Hi ​@Nina Nebo , my issue is when I try to tap on the purple shuffle icon, it doesn’t ‘deselect’ shuffle. It only acts like a ‘play’ or ‘pause’ button instead of a shuffle button.


Alfredo.Deezer
Community Manager
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  • Community Manager
  • August 26, 2025

Hi ​@Nina Nebo , my issue is when I try to tap on the purple shuffle icon, it doesn’t ‘deselect’ shuffle. It only acts like a ‘play’ or ‘pause’ button instead of a shuffle button.

Hi ​@Porkybits 👋 

The Shuffle button in “blue” activates the playing of the tracks in shuffle mode, so all the tracks will start to play on shuffle mode. If you need to deactivate/activate the shuffle mode, you can click on the little shuffle button at the right bottom corner in your player screen on the app 😁

 


  • Author
  • One Hit Wonder
  • August 27, 2025

Hi ​@Alfredo.Deezer,

Thanks for your reply. My issue is with my playlist shuffling and I don’t want my playlists in shuffle mode. The individual songs do not have shuffle selected:

 

It’s the playlist that has the purple shuffle icon selected. When I click on the purple shuffle button, it doesn’t de-select shuffle, it only plays or pauses the songs. This is the button I’m referring to: