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Rockthorne
Guitar Hero
March 12, 2025
Answered

Search function on IOS (Specifically IPAD) not working properly

  • March 12, 2025
  • 11 replies
  • 321 views

On my iPad. Since the new layout was introduced I have noticed that when you type an artists in the search bar sort of ‘freezes’ and will not let you retype to search again. Have to completely come out of the iPad and start agin. Assume this a bug that will hopefully be fixed soon.  

      Best answer by htalloush

      The issue still exists on iPad, but there is a work around, you can search and as long as you won’t press “return” in iPad keyboard at the end of the search bar, then your iPad won’t get stuck and you’re able to clear the search bar.

      11 replies

      Jaime.Deezer
      Community Manager
      Jaime.Deezer
      Community Manager
      March 23, 2025

      Hi ​@Rockthorne could you please updated your Deezer app to the latest iOS version 10.34.0 (10.34.0.4) and let me know if the problem persists.
      Thanks

       

      Guitar Hero
      RockthorneAuthor
      Guitar Hero
      March 25, 2025

      Hi. Thanks for your reply. I have updated to the latest version, but I’m having the same problem when using on iPad

        Jaime.Deezer
        Community Manager
        Jaime.Deezer
        Community Manager
        March 27, 2025

        I’ve been informed that there is an ongoing issue on iPad which is under investigation. However, I can’t provide an ETA for a fix. 
        Thanks for your patience and apologies for the inconvenience

        Guitar Hero
        RockthorneAuthor
        Guitar Hero
        March 28, 2025

        Ok thanks.

        hope it gets fixed soon. Deezer currently is pretty much unusable with iPad. 

          Hitmaker
          htalloushAnswer
          Hitmaker
          April 8, 2025

          The issue still exists on iPad, but there is a work around, you can search and as long as you won’t press “return” in iPad keyboard at the end of the search bar, then your iPad won’t get stuck and you’re able to clear the search bar.

            Alfredo.Deezer
            Community Manager
            Alfredo.Deezer
            Community Manager
            April 9, 2025

            The issue still exists on iPad, but there is a work around, you can search and as long as you won’t press “return” in iPad keyboard at the end of the search bar, then your iPad won’t get stuck and you’re able to clear the search bar.

            ​@htalloush 👋

            Thanks for sharing this workaround with us! 😎

            Guitar Hero
            RockthorneAuthor
            Guitar Hero
            May 16, 2025

            Is this issue ever getting fixed??! I used to really enjoy using Deezer on the iPad as opposed to my phone. But it’s been completely unusable for months! Clearly there aren’t many users that play music via their iPad, because I’ve not seen many other comments on this. 
             

            oh and by the way that workaround (above) doesn’t work for me. 

              Roadie
              Danyill
              Roadie
              August 6, 2025

              How is this not fixed yet??? It’s been over 4 months now… The work around doesn’t work either. Very frustrating and unprofessional.

                Roadie
                LcGoKanda
                Roadie
                August 14, 2025

                Hey there. We need a fix. This is a stupid 80´s bug. Don’t understand how it still not fixed for months. 

                  Roadie
                  Donaldus
                  Roadie
                  August 16, 2025

                  Same here for me since months, am based in Switzerland.  Search bar on iPad freezes after performing one search. The above mentioned workaround does not work for me either. Only killing the app helps to then again be able to perform one search. Unacceptable.  Latest IOS version and Deezer app version 10.44.1 (10.44.1.1). Am Deezer customer since more than 10 years → if that will not be solved within next 4 weeks I will change to spotify. 

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