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Hitmaker
Hitmaker
December 20, 2017
Live

Deezer Family and HiFi subscription

  • December 20, 2017
  • 398 replies
  • 10293 views
it would be nice to have more then 1 user in hifi acount .
i use iphone and android and cant listen to music in both at the same time.
i think adding at least one more user would be a good thing .

what do you think?🎼
Pinned Reply By Rudi

We're currently testing this new exciting subscription offer in a few countries, for existing Deezer HiFi users!

Stay tuned for more info very soon :grin:

398 replies

Ana.
Ultimate Superstar
Ultimate Superstar
March 19, 2018
Same for me. Want the elite account for the Sonos but then a family plan as an extra for everyone else. -

Don't forget to vote for the idea https://en.deezercommunity.com/got-an-idea-9/hifi-more-users-in-hifi-3990
Roadie
March 20, 2018
Do you have the same kind of profils in hifi-subscription as in the family-subscription?
And do paying users(premium+) dont get a free preview of the hifi-subscription? 😋
Ana.
Ultimate Superstar
Ultimate Superstar
March 20, 2018
Do you have the same kind of profils in hifi-subscription as in the family-subscription?
And do paying users(premium+) dont get a free preview of the hifi-subscription? 😋


Hey there, I moved your topic to this one where you can vote for the hifi family subscription to be implemented :)

There is a hifi 30 day free trial but for that your account needs to be on free, you can't get that while your premium is active 👍
walker
Hitmaker
Hitmaker
March 21, 2018
I think that the problem is that most mobile devices aren't ready for HiFi yet. It happens to me: I'm paying 20€/month for HiFi in Deezer, but I know that when I'm playing at my Mobile Phone, Deezer uses MP3 in HQ, and only Flac when I'm using PC or sound systems.

Maybe the expensive handys integrate the chip,DAC,drivers,etc , but cheaper ones and mid-range won't be able to play at 1411kbps.

Anyway, I agree with you, a Family Plan that cost 5€/each one would be great, 15€ less at month!
Astell&Kern Norma SR15 + Sennheiser Momentum M2 AEG + Sennheiser HD 598 + Sony WH-1000XM2 + Sony WF-1000xm4 + own 2249 Hi-Fi/-Res Tracks + Deezer Freemium. Let's play!
Roadie
March 22, 2018
Agree to all - it makes no sense not to offer an HIFI upgrade option as part of the Family subscription option. Another alternative that would work for us, would be to reduce the price of a standalone single user HIFI subscription for those already having a Family subscription, so that we would have the HIFI in parallell with the Family sub, but not having to pay the full price for both. Come on, Deezer, make this happen.
Roadie
March 23, 2018
Former thread closed as "solved", sorry?
As it's no technical development required, but only a simple monthl package and price to be defined, should take month's.
Currently, I'm checking other the others sharing the market, and will most probably exit Deezer within next month for this stupidity... annoying.
Unfortunately, Spotify does not seem to have HIFI option ready yet, but you should be afraid, once they have... For the time being, TIDAL might be the better option.
C'mon folks...
One Hit Wonder
March 24, 2018
I would be great if you could switch dezzer family profiles in the Sonos app. So that the kids and other members coud acces thier playlists, flow etc when coneted to sonos speakers
Ana.
Ultimate Superstar
Ultimate Superstar
March 24, 2018
@njesnakomez I move your topic to the existing idea topic, where you can discuss this with other users and vote for it to be implemented 🙂
One Hit Wonder
March 25, 2018
Hello there,

I have a family subscription and my whole family listen to deezer via a yamaha sound system, which is really great, but they all do so via the main account, i.e. mine, and this takes their music to my flow, which is not so great. It would be fantastic if the sound system could distinguish between the different profiles.

anyway, thanks for the great work! :)
Giovanni
Guitar Hero
March 30, 2018
I changed to family sub.. because it said hi quality sound and I assumed it would be the same as my HiFi plan.
My sound quality dropped. I have sent a message to Deezer support to change my plan back. Is there a way to change plans through the account settings?
i don’t want to cancel, just to change back to the level I had before I changed to family.