Deezer Family and HiFi subscription

Please hurry up with this sonos request

This is very frustrating, please update this.

I changed to family sub.. because it said hi quality sound and I assumed it would be the same as my HiFi plan.
My sound quality dropped. I have sent a message to Deezer support to change my plan back. Is there a way to change plans through the account settings?
i don’t want to cancel, just to change back to the level I had before I changed to family.

Hi there, you can't just switch back to HiFI, but if you've already contacted the support team, they'll help you cancel the Family one and then get back to HiFi 🙂

I would be great if you could switch dezzer family profiles in the Sonos app. So that the kids and other members coud acces thier playlists, flow etc when coneted to sonos speakers

Hey there, I moved your idea to this existing one. make sure you vote for it 😉

Hello there,

I have a family subscription and my whole family listen to deezer via a yamaha sound system, which is really great, but they all do so via the main account, i.e. mine, and this takes their music to my flow, which is not so great. It would be fantastic if the sound system could distinguish between the different profiles.

anyway, thanks for the great work! :)
Giovanni

Hey Giovanni, I merged your idea into this previous existing one, don't forget to vote for it 😉

Hi @RS1 thank you fro your suggestion and sorry about the very late reply. Since there was already a topic with your idea about a Hifi (formerly Elite) Family plan I moved the two together ;)

Your inputs are very much appreciated!

Hi,

I think this is a real deal breaker for many Hifi listeners as they often have more family members within one household.

Please do something about this, we are literally giving deezer an oppotunity to take our money for a service.

Best regards

Mikke

I definitely support this idea!!!
I got a wife and 2 kids and they don't care about FLAC quality but I do!

So please create a custom HiFi Family Plan because that's the reason why I didn't switch to HiFi plan yet... I'm sure you could have a lot of users willing to pay 5€ more for the HiFi subscription to get this flexibility.

Come on Deezer, sort it out or I am off!

Hey there, does the Deezer HiFi Subscription include the family plan? Or is there a way to add a user and pay a fee?

Trying to figure this out and can't find any help on this issue.

Thanks gain