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Deezer Family and HiFi subscription


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Flo.Deezer
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  • April 1, 2018
Hi @RS1 thank you fro your suggestion and sorry about the very late reply. Since there was already a topic with your idea about a Hifi (formerly Elite) Family plan I moved the two together ;)

Your inputs are very much appreciated!

  • Tiny Dancer
  • 1 reply
  • April 4, 2018
Hi,

I think this is a real deal breaker for many Hifi listeners as they often have more family members within one household.

Please do something about this, we are literally giving deezer an oppotunity to take our money for a service.

Best regards

Mikke

I definitely support this idea!!!
I got a wife and 2 kids and they don't care about FLAC quality but I do!

So please create a custom HiFi Family Plan because that's the reason why I didn't switch to HiFi plan yet... I'm sure you could have a lot of users willing to pay 5€ more for the HiFi subscription to get this flexibility.

Come on Deezer, sort it out or I am off!

Hey there, does the Deezer HiFi Subscription include the family plan? Or is there a way to add a user and pay a fee?

Trying to figure this out and can't find any help on this issue.

Thanks gain

This needs to be a thing!!! Get on it Deezer

Ana.
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  • April 7, 2018
hikerboy1990 wrote:
Hey there, does the Deezer HiFi Subscription include the family plan? Or is there a way to add a user and pay a fee?

Trying to figure this out and can't find any help on this issue.

Thanks gain


hey there, it doesn't but i moved your thread to this existing idea where you can vote and join the conversation for it to be implemented πŸ˜‰

ItΒ΄s very frustrating for me, too! πŸ˜₯

  • Tiny Dancer
  • 4 replies
  • April 9, 2018
Would like hifibut for family also ? Used to have multiple user account upgraded to hifi and know can’t access for family !

Ana.
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  • April 10, 2018
Nelso wrote:
Would like hifibut for family also ? Used to have multiple user account upgraded to hifi and know can’t access for family !


Check above, that's an existing suggestion πŸ˜‰

I am so frustrated to realize that we cannot change family profiles in Deezer for Sonos… for me it is a deal breaker. It doesn't seem to be so complicated… anyway pls hurry !!!

Ana.
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  • April 12, 2018
Hey everyone, thread Deezer Family and Sonos was moved into this one so we can concentrate all this requests on one idea.

This could stop me switching between providers of music.

  • 1 reply
  • April 15, 2018
I have a Deezer Hi Fi subscription, which is the premium account, but it has no option as Tidal does to add family members? Is there any plan to change the plans to include the option to add family members?

Noam Asulin
Deezer Legend
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  • Bezi since 2017
  • 2444 replies
  • April 16, 2018
With the HIFI plan you don't have the option to add Family members .

  • Tiny Dancer
  • 1 reply
  • April 27, 2018
Hello. In order to activate the family option I had to give up the HiFi option.
Is there any offer for both options?
Thanks,
Federico.

Anja
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  • Deezer Staff
  • 6123 replies
  • April 28, 2018
@FMF I moved your question to this topic as it was explained here already. I also suggest you vote for this idea

https://en.deezercommunity.com/ideas/899

We will let everyone here know, should there be an update πŸ™‚

  • Tiny Dancer
  • 2 replies
  • May 8, 2018
Hi! I now use Deezer hifi and my family want deezer to. Can i combined my hifi account with family account? Or do I need two different account? I would really keep my hifi quality. How do I do?

Ana.
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  • May 8, 2018
Fredde wrote:
Hi! I now use Deezer hifi and my family want deezer to. Can i combined my hifi account with family account? Or do I need two different account? I would really keep my hifi quality. How do I do?


Hey there, we don't have that option yet, but I moved your comment to the ideas forum where this is being discussed and you can vote for it to be implemented πŸ™‚

  • Tiny Dancer
  • 2 replies
  • May 9, 2018
Hi Ana! Thanks for answer.
If I get it right, I keep my existing hifi account and start/open a New Family account? If it possible to get some discount? Seems a bit strange to have to account. /Fredde

Can I have HIFI quality audio on a family subscription?

Flo.Deezer
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  • May 14, 2018
Hi @Steve.Funke please check for your answer at the top of this topic πŸ˜‰

  • 0 replies
  • May 15, 2018
Just discovered same issue (after upgrading to Family)...... Seems bonkers not to have the ability to switch profiles in Sonos, or force multiple users to use same username/password on other devices. Looks like I'm heading over to Spotify.

I have a HEOS system and we use this as our main way of listening to music. We have a deezer family account so everyone can have their own flow. Unfortunately we can only use the main members flow which makes no sense. It would be good if you could access all flows on Deezer family in HEOS.

Ana.
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  • May 20, 2018
Hey Justin, I moved your idea to this existing one πŸ™‚

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