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Hitmaker
Hitmaker
December 20, 2017
Live

Deezer Family and HiFi subscription

  • December 20, 2017
  • 398 replies
  • 10293 views
it would be nice to have more then 1 user in hifi acount .
i use iphone and android and cant listen to music in both at the same time.
i think adding at least one more user would be a good thing .

what do you think?🎼
Pinned Reply By Rudi

We're currently testing this new exciting subscription offer in a few countries, for existing Deezer HiFi users!

Stay tuned for more info very soon :grin:

398 replies

Guitar Hero
October 22, 2018
@Anja link above does not work - states "Page not found".

How long until the Family Hi-Fi plan is available?

Thanks
Guitar Hero
October 22, 2018
Another upvote for a Family Hi-Fi plan
Flo.Deezer
Ultimate Superstar
Ultimate Superstar
October 22, 2018
Hi @Carlos6969 we do not have any date for this. Our team is looking into the possibility of creating such a subscription plan, but nothing is certain yet.

I have updated the link, it should work now 😉
Guitar Hero
October 23, 2018
Me too!
Roadie
October 23, 2018
I am also interested in a Hifi Family Plan.
Roadie
October 26, 2018
trying to add to HiFi family option but just got family instead of HiFi

Also in family, only one listener at a time- is it suppose to work like this?

Trying to move back to HiFi from Family doesn't work either.

Please advise.

Thanks
Anja
Deezer Staff
Deezer Staff
October 27, 2018
Hi there, happy to answer all your questions. First of all as of now there is no combined HiFi and Family subscription, meaning you can only have one.

Now that you're on the family subscription the secondary profiles can listen at the same time as you. But it's important that they first switch to their own profile after they logged in to the account. If they don't switch, they are listening on your profile at the same time which is not possible.

If you want to go back to HiFi, you need to first cancel your subscription with IOS and wait for that one to end. Once your account is reverted to free, you'll be able to subscribe to HiFi again 🙂
Roadie
October 27, 2018
Thanks Anja,

Some follow on questions:

So if I prefer HiFI - right now I need 2 separate accounts for my spouse and myself, each at $20 a month in the US ?

If I do go back by canceling and then re signing- do we loose the setups we already made with our selections?

Is there a scheduled time to have the quality of HiFi for us together on one account?

Thanks, Shimon
Guitar Hero
October 27, 2018
Absolutely, though it shouldn't be less of a value then Tidals offer is. Deezer has more music, I'd love to join Deezer, but for now Tidal has lossless everywhere and Family plus Hifi.

This is in here for months and obviously more a question of how to sell the product than development. I wonder if you're thinking about it, Deezer? Maybe? 🙂 I really hope so...!
Rafael.
Ultimate Superstar
Ultimate Superstar
October 28, 2018
Hi Shinon, we will not lose any content as long as you subscribe using the same email.
We don't have an ETA, but we are going to update this topic here as soon as we have any more news about HiFi and Family 🙂