Deezer Family and HiFi subscription

Is there a plan in the very short term to allow access to family profiles in SONOS. It is very frustrating and may push many of us to move to Spotify. Perhaps you should change the logic to 4 accounts in a family plan instead of 4 profiles.

Is there a plan in the very short term to allow access to family profiles in SONOS. It is very frustrating and may push many of us to move to Spotify. Perhaps you should change the logic to 4 accounts in a family plan instead of 4 profiles.

Hi there, there are not short term plans as of now. But I'd suggest you vote on this topic

https://en.deezercommunity.com/got-an-idea-9/deezer-family-integration-inti-hi-fi-systems-5463

The more votes it gets, the earlier our tech team sees that this is something a lot of users want and need. 🙂 We regularly pass this feedback on to the team 🙂

Just want to add my voice to the choir asking for Deezer Hifi family subscriptions. Here is a copy of part of my exchange with Deezer support setting out my thoughts and their reply. I have to believe that Deezer is working on implementing this to match the competition.


Melissa (Deezer Support)
2 Feb, 17:15 CET
Hi Stephen,
Thank you for your message.
Unfortunately we don't offer this service (yet!).
However, you can share your suggestions on our forum:
https://en.deezercommunity.com/
Don't hesitate to reply to this email if you have any further questions.
Kind regards,
Melissa
[img]https://i.imgur.com/cWOD1S4.jpg[/img]
[img]https://i.imgur.com/R3lVFVu.png[/img] [img]https://i.imgur.com/7zHL9qi.png[/img] [img]https://i.imgur.com/1pbRwB8.png[/img]
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1 Feb, 20:18 CET
Thanks Melissa. I have one other consideration for your marketing department that I discovered only after I sent my initial email.
I checked on the pricing for Tidal and they offer a family subscription for their hifi equivalent to Deezer hifi for $29.95. If I were to subscribe to Deezer hifi for $19.95 the only options I would have to keep my wife with Deezer (other than the free version which is inadequate for her) would be either to pay for another premium+ subscription for her for $9.99 with its compressed format or to buy her a separate hifi subscription for $19.99 to get her uncompressed format. Tidal offers the option of uncompressed format family subscription for $29.99 which gives me hifi sound for both of us for the same as I would have to pay Deezer for one subscription with and subscription without hifi. I like some of the Deezer features and I will be happy to subscribe to Deezer when they can offer the same sound value at the same price as Tidal. In the meantime I’ll save the $120/year and go with the competition.

Just want to add my voice to the choir asking for Deezer Hifi family subscriptions. Here is a copy of part of my exchange with Deezer support setting out my thoughts and their reply. I have to believe that Deezer is working on implementing this to match the competition.

Happy to pass your feedback on to the team again 🙂 I'd also suggest to create a topic in our ideas forum so that other users can vote for it. The more votes an idea gets, the sooner the team sees that that's something that needs to have a higher priority 🙂

Exactly. I can not understand why Deezer waiting while all user who want to enjoy high-quality music with family have to move to TIDAL.

It's not possible to have both at the moment.

But you can vote here https://en.deezercommunity.com/got-an-idea-9/index2.html?sort=votes.desc

you can vote here https://en.deezercommunity.com/got-an-idea-9/index2.html?sort=votes.desc

you can vote there https://en.deezercommunity.com/got-an-idea-9/index2.html?sort=votes.desc

This would be very appreciated. We wanted to switch to Hi-Fi plan, but the system rejected our payment, and it turned out the only way was to cancel Family subscription and switch to Hi-Fi. But that gets us a shared history instead of multi-user.

Same for me. Want the elite account for the Sonos but then a family plan as an extra for everyone else.