Deezer Family and HiFi subscription

Hi there @Forbesy

Please check this topic to be up-to-date with the latest news on the subject! Also, register your vote 😉

+1 on the HiFi family plan -OR- Hifi flag on family accounts

Hey Deezer, do it! 😉

Hi!

I have had Deezer for years now. Inititally I had only one subscription/user and I had hifi. I then expanded my subscription to family so my wife and kids also could use deezer.

To my surprise this meant loosing hifi. I still dont understand why it has to be like that. I would gladly pay more for the family subsciption to get hifi.

I am at a point where I may be considering other services as hifi is rather important to me.
this unless you have some sort of plan to either have an alternative hifi subsciption, or at least make it possible for one user within the family have hifi. Mostly I will want to this at my home stereo.

best regards
EN

Hi @Ernst

I've put your post here because I thought it'd be good to share your opinion on the dedicated idea topic. We know how much our users want this and we're exploring all options. We'll be keeping everyone updated here.

Hi Deezer. You really should make this an option. Allowing 'family' or a significant other to share an account with different profiles whilst also allowing lossless streaming is a must. I have a tidal family account for less than $30. I won't be paying for both long term so unfortunately you'll be getting the flick soon.

Ok, no reply, no future.
Bybye Deezer, hello Spotify.

So sad.

I am currently on the 30 day high
def trial. Will be purchasing the premium family plan, for well, the family.
What is the fee structure for the premium family plan plus high def for me?

Hi @Timwalter we do not offer a combination of Hifi and Family, you can only have one or the other on one account. If you want both you will have to create one account for Family and one for Hifi and pay full price for both. There is an idea about this in our ideas forum that you can vote for, the link is above 😉

After many years, I began looking for a change from ho-hum Amazon Music and I found it in Deezer. I'll probably go with the 2 subscription plans but it will force me to always be looking at the competition to fit my needs.
Thanks for listening. Tim

@Timwalter

We totally get your point, and you shouldn't have to be looking around for another service. But your feedback is important and if you've voted for the idea, it'll make a difference.

Yes!Yes!Yes! This I want 🙂

I am also on a hifi plan, and definetely will not go back from that, but i also want to share deezer with my family, and it seems there is still nothing to be done about that..?

Hi @Junglemanden unfortunately we do not have any timeframe for this, but you are welcome to vote here for this 😉

So Hifi is worth it and you can actually hear a sound quality improvement on the right audio setups?

Hi @fedorachef please find out everything about Hifi here ;)

Please note that Hifi only works in combination with certain devices. Everything is explained in the linked article 😉

I opened a trial account, again.
I really like to listen to Music in Flac format--HiFi for those unfamiliar with "flac."

From the past interaction with customer support, I learned that HiFi is available for a single user.
I find that paying over 20 dollars and have just one active user is too much, and therefore I will not keep this subscription.

I would gladly subscribe if you could have at least 2 active users at once.
And no, I don't want family plan which only allows mp3 in 320kbps at best.

I would like to share my account with someone and split the payment in two which would
be a good price for me and many other potential buyers.

So, I will be checking Deezer occasionally hoping to see a change in account terms and HiFi plan.
Best luck.

Hey @vladimir1984

Thank you very much for your detailed feedback and input - please vote for this similar approach here.

I desperately need the family option on Deezer HiFi so my suggestion is as follows :

Give an option to choose one device as the Primary Device. The primary device is allowed to stream HiFi and all other devices default to Deezer Premium.

Hey @Vernen

Thank you for your input. I've moved your comment here so that you can add your vote to the existing idea 😉

change plan to the hifi of 12 usd but I only have access to the main perfin and not so to the secondary ones and I want to recover the other profiles

Hey @Rdrax! It's not possible to have family and HiFi on the same account I'm afraid, you can find further info on this topic. Please vote for it, it will definitely help 😉

I was planning on migrating to Deezer (from Spotify) because of Hi-Fi, but then realised Deezer Hi-Fi only works for 1 person. If there is a Hi-Fi Family plan, I'll be migrating to Deezer right away -but right now, I'll be postponing the move to Deezer because it's pretty similar to Spotify if there's no Hi-Fi.

Thanks for the feedback @Rey Noel Salcedo Linaac

This is pretty much on the cards now, so hopefully more updates soon.

It is really poor that Deezer is not supporting Sonos. There is not even a workaround available that my wife can hear her music in our kitchen. Seems like I also have to switch to Spotify if deezer is not willing to do anything against it...