Features & Feedback

Hello there. I use Songkick to be aware of concerts in places around me. Songkick can scan some music libraries like Spotify but not Deezer. I think it is great to have concert recommendations based upon my music activity. Would Deezer plan to develop an integration with Singkick. Are there similar services as Songkick that Deezer integrates with?  NB : integratiin with Sonos is not working.These 2 integrations make reconsider Spotify vs Deezer.

Dark mode has recently gotten worse. It used to be that every screen except the album covers were dark. Now when I am playing an album, look at a playlist or the lyrics it appears in a background colour other than black. Makes it impossible to look at certain things in low light environments.Bring back total dark mode please.

When I opened Deezer yesterday on my Samsung phone, I had to log-in again - suggesting that the geniuses at Deezer had again “upgraded” the app. Since the last “upgrade” playlists, albums and artists appear randomly (not alphabetically) making finding an item extremely difficult.After yesterday’s “upgrade” the “downloaded music” tab under “Favorites” is empty - showing only grey areas with no content.I’ve been a paying user since 2017 and yesterday opened a Tidal account. Obviously the app is different and I’m still learning it’s peculiarities. The music quality (bitrate?) however is FLAC & Dolby Atmos quality.I truly wish the Millennials & Gen Z’s at Deezer get their act together. I do not want to leave! Martin PotgieterSouth Africa

This is a list of some obstacles preventing me from switching to Deezer. I am a longtime user of Tidal and Apple Music streaming services. Windows app doesn't close on the X button in the window title. This is a very, very longtime issue, and it is really annoying. There is no button to play all songs on an artist profile page. There is no option to set the default sorting of albums/singles to Release date or remember a changed sorting option on the artist page. There is no button in the sidebar to quickly go to the Favourite albums page (There are playlists even favourite tracks), but a link to albums is missing. Maybe offer the dropdown menu on the favourite icon in the sidebar with all tabs from the page Favourites? There is no dedicated page to list all new releases of my favourite artists. Is there any chance that at least some of the points will be resolved?

Good day!I have a problem with playing music in the web version. The error Failed to play appeared. MS0610The most interesting thing is that if I turn on VPN, this error disappears. If I turn off VPN, the music does not play, but podcasts work. I restarted the router, looked at the site certificate, disabled and enabled DNS, QUIC, etc. Overall, a lot was done, but nothing helped.The only thing that confuses me is that with VPN the music starts working, but without VPN it gives an error, while podcasts are available. How does it work? What is the reason?

I used to be able to sort my Playlist by artist, or alphabetically but all these options have disappeared.  Please help?

Cannot accedd downloaded tracks and albums

I feel like Deezer doesn’t do a great job tagging songs that have longer than usual names, this especially is apparent in Classical music, but I wanted to see if there was any possibility to resize the way Deezer displays the list of songs from a playlist/album to something akin to how Apple Music handles it.   Deezer UI - you notice a good portion of the song titles are simply cut off due to their length Apple Music UI, Even with the extended length of the track, the user is able to comfortably read the entire song name.  This doesn’t seem to impact the web apps as much as the mobile ones. Hope this can be taken into consideration. 

I use “New releases for you” a lot to find songs I like. However, it doesn’t function as a playlist - you click on one of the songs and it plays, then when the song has finished it starts playing other songs by the same artist. To progress to the next song on the list you have to click on to the next track. It would be nice if “New releases for you” could function as a playlist.

My computer becomes noticeably slower when Deezer is running. It’s most noticeable when there’s already a fair amount of other apps running. This is on a MacBook Air M1 computer.Whilst the CPU usage isn’t anything extreme, it does often sit at around 12% for “Deezer Helper (Renderer)” is simply playing music in the background.What is concerning is that when actively engaging with the app, CPU for that process readily jumps up to 40% +.That seems high to me … for activities that I would think are fairly lite weight. I get less CPU usage from massive applications like Adobe apps, etc. Here’s some examples: After clicking on Explore After clicking on Albums

On Android 13, latest version of Deezer does not show the sleep timer button when using flow. The flow feedback button takes its place.Is this correctable in any way? 

When does “new releases for you” show up in the New Releases of Flow?

Hey Deezer, Can't access any of my downloads.As I'm a frequent traveler, I rely on these.Solve it asap or I might move my account to your buddies from Sweden!Second time it happens! 

What has happened to notifications on new music of artists I follow? I was getting nice notifications of new releases and tracks to check out but now they don’t show up and the last one I received was for a song that doesn’t have any relation to the type of music I like. With this post I am NOT asking for help on configuring my device because I know that it is setup properly.  I also have used Sound Cloud and they provide notifications for new music without any issues.

My husband and I are trialling Deezer and there are a few features that are making it really hard to leave our current subscription - two features that are rather frustrating are the track mixes - LOVE the algorithm, but the inability to add songs to listen to next/add to queue (for flow as well) is incredibly limiting in my music experience (Ie I don’t want to stop/change a playlist, but just want to listen to a song my friend recommended so I can respond).The other feature that seems to be lover looked is the inability to turn a track mix into a playlist without going into EACH SONG and adding to a newly created playlist. It would be nice if at the top where it shows the song that launched the track mix had the option to “create playlist” as like a 40 song base and then we could add as well, or send it to a friend.

I’m pretty upset today because I searched for a song title from a video game, and down in the Podcast recommendations was actual nazi podcasts. So I’m sitting here thinking there’s gotta be a way to block and report this stuff, right?Nope. When you go to a Podcasts page, the only options are to Play, Share, or Add to Favorites. When I go to an artist’s page, on the other hand, we have that, plus “Don’t recommend this artist” and “Report a problem”.Recommending podcasts is all fine, I’m not into them myself, so I’m not going to dig into them. But promoting unrelated nazi podcasts when I’m just trying to find a song is actually insane, that’s not okay.

All the music I painstakingly imported now have lost their covers. So this recent update has not only removed our capacity to sort music, but also limited imported music? Is there anything else that's been changed? I'm so disappointed.

I've followed the instructions to upload MP3s to my music collection on Deezer using my PC and it's not working. This seems like a clunky way to do this anyway. Is there some reason Deezer can't just recognise and play MP3s already on my phone? Google's Play Music app does that, so I don't understand why Deezer can't be modified to do likewise. But, for now, the instructions for uploading MP3s aren't working for me, so any help would be greatly appreciated. Thanks, Ray

I don't understand why I can't forward through and pick a part of a song I want to listen to? There's no way to go forward or back? Not speaking about skipping songs or going back and forth in a playlist. I mean like if I want to skip ahead in a song to 20 seconds in. Why isn't that working?

Despite I enter the search term exactly, the results are inaccurate and very often the desired result is shown down in the list…Latest example: search for  “Andrew Odd”. There is an atrist with this name. The serarch result show all kind of Andrew-named artists, like Andrew Gold, Andre Ward, Andrew Bond, etc., only the 10th in the list is Andrew Odd.The same gos for track, except, here randomness is much higher, the track I’m looking for is much down in the list.Please correct the search engine, so that the exact matches must have the highest ranking and must be placed in the very beginning of the search result list.

My flow plays a liked track 1 of 5 tracks in favourite mode. How do I fix it. I want more favourite tracks.

When will Deezer have auto recommendations songs after you plays a single song.  

Hi there :)  apparently I cannot browse audiobooks nor podcasts because when I click on this message appears: " the page hasn't loaded, the content isn't available at the moment for a technical issue or because of missing internet connection", which can't be cause I'm browsing music with no problem. Is this a bug/will that be fixed? I can only see some audiobooks available clicking on "new audiobooks", but they're all in German, although I selected Italy as country, why is that? Can anyone help?  This makes the user experience pretty annoying. Thanks 

Private playlists show “anonymous” as the creators name, but link to the user profile which shows the full username. In my opinion this gives a false sense of privacy as users could think only the anonymous part gets shown. I know this is a very small issue, because why would you share a private playlist, but then again I don’t see the reason the user should be shared if it is a private playlist.  

I was wondering why some music can't be played.When I first started on Deezer there was also levellers song I like but it greyed out, I deletes it, thinking an error occurred, but searching for it, it couldn't find it.Now I have several songs from Andre Reu which have greyed out. Can they be obtained again?Why does this happen? I prefer they way Deezer is to Spotify, it is annoying, Deezer needs to be able to have the songs.