Features & Feedback

Below is the response from Deezer support. After attempting to control it through Connect from iOS to tvOS, I realized that it isn't functioning at allHello xxxYes, you can control the Deezer app on your Apple TV using your iPhone with the Deezer app on iOS. This is possible through Deezer Connect. Here's how you can do it:1. On your iPhone, open the Deezer app and go to the player.2. Select the audio options icon located in the bottom-left corner.3. Select Deezer Connect.4. Choose your Apple TV from the list of available devices.Your music will then play from the selected device. Just make sure both devices are connected to the same Deezer account, connected to the internet, and the Deezer app is open on both devices.For more details, you can check out this 

Hello,I have this playlist from a long time and suddenly songs greyed out or blacked out! can you explain the problem? 

Why i cannot be on offline mode ??

There are specific artists that are in my Playlist that will not play (at all).There are songs that I want to delete from my Playlist.The option to delete the songs are not there.With the number of people that I have recommended to Deezer, and the number of your customers.I SHOULD NOT be contacting you with this minuscule problem.Deezer representative LET YOUR Quality speak for your company. PLEASE DO NOT INSULT MY INTELLIGENCE WITH A HALF ASS RESPONSE!

Lyrics button from all the songs disappeared and lyrics button was so helpful for me to sing and understand the song but now it's looking even boring too so please helpppp

Hello !I have an issue with de synchronised queue list, when I'm listening on my phone and want to switch on my desktop the songs are not the same but still start playing in both times.I would like to have a synchronist song interface to manage my desktop sounds from my phone and the same thing when i switch. I hope it's clear and understandingThanks

Device InformationiOS Version: 15.3.1Deezer Version: 9.6.0.3iPhone Model: iPhone 13Car Model: Hyundai Ioniq 2019 Limited. Issue at handI’m deathly scared of replying to text messages while I’m driving using Deezer. Any time a function on CarPlay uses Siri for something, the music pauses. Unfortunately, after the prompt the music does not resume on CarPlay. To actually get the music to resume, I’m forced to open Deezer on my phone and press the play button. Now, after the Siri prompt, the play button is in the play position so I click it twice to reset it. The timeline isn’t actually changing on the app, but it states its playing. Hopefully that steers you all in the right direction for fixing this. It’s been an issue ever since I got my iPhone 13 when it released, otherwise I’m forced to cancel my Hifi subscription.

No matter what I tried, I couldn't get Chromecast feature to work properly. I have a Xiaomi Android Tv Box with an ethernet port and a Google Chromecast 4K device with WiFi connection only. I have top of the line home network and an Internet connection but Deezer Cast feature never works properly with neither of my devices. I get interruptions after few minutes of casting and it stops playing after that.I have a Yamaha receiver with Deezer features built in but the Yamaha app is quite bad. I want to use Deezer's own app to remotely control the playback.We need a proper Deezer Connect feature anymore. I would love to control playback with my Yamaha device like i do with Spotify

When I  use Deezer on my cell phone (android), the heart button works fine.  When I  try to use the heart button in Android Auto, it doesn't seem to work.  It doesn't show a change in status of the heart button.  Any ideas?

Favorite tracks don't play in correct order in the Android app. I've been battling with this issue for a while now and don't understand why it hasn't been fixed yet, especially since I've seen it mentioned previously by other users.. but hey, the world is still spinning.. unlike my properly ordered playlist🙄

So normally when I’m out and about I use the Deezer app (on Android), and just this morning I discovered a change to the Downloads section.Up until yesterday my Downloads section was sorted A-Z by Artist, then Album. As of today that has been changed, and the list is no longer sorted at all. I reached out to Deezer support on this issue and this is what they responded to me with.“ Deezer is always looking for ways to make your music experience better, faster and more seamless.To achieve this, with the launch of the most recent version for Android 8.0.27, we have made a technical change by removing the A-Z sorting feature.This decision was made to prioritize speed and improve how quickly your Playlists and Favourite tracks load. We understand this may feel like a change to how

Stop ermee om bij het delen van een lied via whatsapp bvb zulke onnozele commentaar te schrijven“Ik heb een nummer voor jou gevonden... [song] van [artist]🔥 Luister nu op #Deezer“Ik wil dat niet.  Als ik een bijkomende commentaar wil schrijven dan zal ik dat wel doen.Anders wil ik gewoon die link sturen.  Eventueel met de afbeelding er bij en “[song] van [artist]”Meer niet. Ik deelde een lied met een vriend en kreeg antwoord:“waarom vind je dat een nummer voor mij?”“Neen, niet specifiek voor jou.  Ik vind dat een goed nummer en wilde dat even delen”Door jullie stomme commentaar maken mensen daar meer van dan zou moeten.  Dus stop met die onzin en hou het neutraal!

Like is said in the title. If I add new songs to a playlist that is marked as download it wont download the songs, not in WLAN not with mobile data and not after clearing cache and going in and out of offline mode. I read a few topics here that the problem is know since more then 2 years and in work. How is it possible to not find a soluation for it in this long time?

Hello, the last album of Sonata Arctica, Clear cold beyond is no longer disponible in their discography. Could put it back it been a long time i have not been able to hear it. Thx

 The monthly overview of the previous month that you always get at the beginning of the new month is not correct.  In the icon you will see 'my March top' and when you open it you will see 'my February top' and all 50 most listened to songs of February. 

I’d love to have a new button within the bottom bar that opens the currently playing playlist / album. Right now, when I listen to a playlist or album but continue browsing, there is no easy way to get back to that playlist.As much as I can see, you can maybe find it again in the recent search results but that only works if you actually used the search feature; and not if you got to the playlist purely by clicking through Deezer.Technically, there is the queue icon in the bottom bar, but that only shows previous and soon-to-be-played songs - and not the actual playlist.To summarize: I propose to add a button (either a fitting icon or the playlist / album cover) that brings the user back to the currently playing playlist. You could also add it to the songs-in-queue window instead, if you don’t want to add it directly to the bottom bar.

When hovering over the volume icon in the Deezer desktop app / on the website, a slider appears to increase/ decrease the song’s volume.However, the current slider is horizontal which means the user has to adjust the cursor’s positioning both on the X and Y axis to change the volume adequately. If the slider were vertical (positioned right above the volume icon), the user would only have to adjust the cursor along the Y axis and can therefore change volume much quicker, easier and smoother.This change is tiny, but would improve the UX quite a bit in my opinion, since the volume slider is a very frequently used feature. And that can add up really quickly. 

Starting 12-Dec-2024 Deezer stopped reporting album titles and album artists to third-party scrobblers.Mobile application, Android OS.

I have issues using my VPN provider with Deezer. As I understand it you don’t support VPN (wrong usage if terms though, you block it). This is a huge issue for those of us interested in security and privacy on the web. I manged to login to my account on my Android TV after temporary removing my subnet from my access list in my router, after logging in I could apply the settings again. Although, it seems to break from time to time requiring me do to the same step again. This is not OK!I’m about to finish my bachelor in IT-forensics and Cybersecurity, so I know the importance of this stuff. And disabling my VPN is out of the question. This must de allowed in some sort from the application. Spotify supports it (my friend tried it with his account at my home from the same device), and so should you.I’m a Deezer user for more then a decade, and I don’t wanna switch to Spotify. But not be able to use VPN to protect my privacy is a deal breaker for me. This issue need to be a

Hi, I honestly don't understand how most of the beta features already exist for years and are still not implemented in the stable version. I want to use crossfade but I don't wan't to use beta anymore because it can be very buggy. Why is this still a beta function while it's already been there for over 5 years?   

I know that not every song on Deezer has lyrics, but since a few days it seems like many songs have no more lyrics, although they had them before. What’s happening? 

Hello, Im a freelance software dev, trying to build a proof of concept app for a music label. Its a simple app that creates automatic videos with ai with music lyrics overlayed. I would need the deezer ansync api access to sync the lyrics with the audio. How can I get access to the ansync api? The contact form on the devs website is not working. Thank you.

I was reading the lyrics to Iron Maiden songs and the Japanese translations from most of their songs suddenly disappeared, is there a way to get them back? Are they coming back?

This feature is the primary way I consume music, half the time I hit it it tells me I have no liked songs or albums (see pic attached, clearly wrong) the other half of the time it only draws songs from my liked songs playlist or an album if that album was liked in the last week or so. How difficult is it to create a feature that just shuffles through liked albums and why can't literally any of the major streaming services deliver this?

hello team,i have got a deezer family account.Everytime when I open deezer with my user account the queue list from another family member will show up in my account. he said he only uses his specific user.Could you please help ? Is there a bug or is it helpful to reinstall deezer apps on phones? moreover the wrong queue list will also be shown in chrome browser - it is not just on iphone- thanks best regardsHenryk