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Who else is fed up with non playing downloads in offline mode ?

  • October 15, 2025
  • 2 replies
  • 28 views

This is stretching my patience to the limit !

Downloaded music does not play in offline mode anymore.

For every downloaded song I need to “deactivate” the offline mode.

Deezer, get your act together or you will loose many subscribers. 

2 replies

Jaime.Deezer
Community Manager
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  • Community Manager
  • October 19, 2025

Hi ​@AlanC I am sorry ti hear that.
Could you please let me know if you can’t play your download music in offline mode in your desktop app or mobile app (Android or iOS)?
I’ve have not been able to reproduce it on my side neither on iOS or Mac Desktop app.
Thanks


  • Guitar Hero
  • October 22, 2025

22/10 I’m the same.  I’m on the desktop app on a Macbook Air.  No updates pending that I can see. 
I have several downloaded playlists that have 2 problems, one is any tracks added after download, don’t get added to that downloaded playlist. And second, worse problem is that the downloaded playlists do NOT work offline. 

This is going to be a problem when I need 2 of the playlists in just over a weeks time.  

Someone had suggested turning off the deezer app and then turning off the wifi.  Then bringing the app back in offline mode - nope.  No playlists, downloads or otherwise come up - just a blank white screen with no options. 

This is a problem, and as Deezer is not a cheap option, I expect better from them.