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Answered

wont play songs automatically

  • October 22, 2025
  • 4 replies
  • 62 views
P
One Hit Wonder

So I am having an issue with mine where I click my favorite music track Playlist and it has over 600 songs on it and when I click it it plays one song then after that song it stops and wont play another song unless I get on the app and select another song for it to play. Im getting really annoyed because im trying to clean house and want to be able to listen to my music without having to grab my phone after each song and click another song for it to play. Why wont it just play the songs automatically out of the 600 songs on my Playlist? 

Best answer by CharlyMX

Hi ​@Paigelovesdogs2 


Try these basic tips:

• Clear the app cache in Settings -> Data & Storage -> Delete All. (If you have downloaded tracks, you'll need to redownload them.)
If it doesn't work →

• Increase the app cache in Settings -> Data & Storage.
If it doesn't work →

• Sign out of Deezer and sign back in with your email and password.
If it doesn't work →

• Uninstall the app and reinstall it from Google Play, Apple Store, or the Deezer download page.
https://www.deezer.com/explore/en/download/

If that still doesn't work, please contact support for help with the issue on your device.

Deezer's online chat is very good; the chat entrance is in the bottom right corner.

https://support.deezer.com/hc/en

Or via the Deezer contact form.

https://support.deezer.com/hc/en/requests/new

Best regards, and keep the music flowing.

    Alfredo.Deezer

    4 replies

    CharlyMX
    Superuser
    • CharlyMX
    • Superuser
    • Answer
    • October 22, 2025

    Hi ​@Paigelovesdogs2 


    Try these basic tips:

    • Clear the app cache in Settings -> Data & Storage -> Delete All. (If you have downloaded tracks, you'll need to redownload them.)
    If it doesn't work →

    • Increase the app cache in Settings -> Data & Storage.
    If it doesn't work →

    • Sign out of Deezer and sign back in with your email and password.
    If it doesn't work →

    • Uninstall the app and reinstall it from Google Play, Apple Store, or the Deezer download page.
    https://www.deezer.com/explore/en/download/

    If that still doesn't work, please contact support for help with the issue on your device.

    Deezer's online chat is very good; the chat entrance is in the bottom right corner.

    https://support.deezer.com/hc/en

    Or via the Deezer contact form.

    https://support.deezer.com/hc/en/requests/new

    Best regards, and keep the music flowing.

    I 💜 Deezer
    Alfredo.Deezer
    GropplerZorn
    D
    Roadie
    • Dogcat1991
    • Roadie
    • October 23, 2025

    I’m having exactly the same issue both on my Android phone and in my car (an Android-based MINI). Clearing app’s data, reinstalling it or relogging does absolutely nothing.

    On my phone I can see that the foreground service notification doesn’t always appear when you start playback - and that’s exactly when playback stops after one song. What helps there is restarting the app and starting playback over and over - sometimes you luck out. I don’t have a nice scenario for the car though since I cannot really kill an app there

    Alfredo.Deezer
    Jaime.Deezer
    Community Manager
    Forum|alt.badge.img+7
    • Jaime.Deezer
    • Community Manager
    • October 24, 2025

    Hi ​@Paigelovesdogs2 ​@Dogcat1991 I am sorry to hear that.
    This problem has been reported and our devs are working on a fix now.
    Thanks for your patience and apologies for the inconvenience

    Alfredo.Deezer
    Z
    Roadie
    • ZeeryALice
    • Roadie
    • October 27, 2025

    I am unable to listen to my fav test podcast...

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