Windows/Mac Deezer Desktop/Web App - Bugs/Issues/Workarounds

Hello @Alblinux, you’re right, the issue is known on our side by our developer teams. I know it’s a problem on Linux with the browser, I’m not sure about how important it is on Windows.

Hi @STeeL835, I tried and then I couldn’t zoom in anymore until I found your other comment saying you need to press on Ctrl+Shift+[+] 

Same here...working fine up until today...window loads up briefly then disappears.  Start playing music then closes.  Not playing music and still closes.  Deeze hifi version 4.20.30   Windows 10.0.18363.  The app will not stay running for long ,,, then closes!

Hello @MickeyG, thanks for the feedback. Have you tried uninstalling the app, restarting the computer, downloading again the app from our website and installing it again?

Hi and sorry for my bad English

There are word ''Favourites'' and button ''shuffle my music'' under the menu and in '’Highlights'’ they are shown.

In other menu items they are not shown. There is only websites background

But if i click on the area of background, where in '’highlights'’ is located button, music starts playing  

Also i can select word ‘’Favourites’’ and copy(Копіювати) it

Sorry if I wasted your time

Hi @Rudi 

I’ve been using Deezer for a while (Android app and Windows desktop app), but lately few songs just stop.

When I try to select a later part of the song, an error is raised “An error has occurred, try again later”.

Sometimes it doesn’t show any error message (maybe because there was 1 sec. left)

Deezer 4.20.40 on W10

Is there any workaround to this issue?

Kind regards

Hello @Fabián Barón, try changing the audio quality in the audio settings, let us know how it goes 

BUG

Hi !

I use Windows Desktop App. Every day.

I’ve Deezer Family subscription with 5 profiles : “A”, “B”, “C”, “D”, “E”.

I’m “A”.

Recently, I’ve create “E” profile (from the App).

When I launch Deezer App, the default selected profile is “E”... 

Each time, I have to switch to “A” profile.

I tried to uninstall Deezer and reinstall from Microsoft Store… It’s the same thing… 

It's annoying… 

Have a great day !

Hello @Andrés Talavera, it’s because the authentication on the app uses the browser now, so I guess “E” is the one connected on the browser  So if you want to be connected as “A”, you need to connect yourself as “A” in the browser. Once you’re connected on the app, “E” can connect himself again on the browser but you should still be connected on the app.

Let me know how it goes!

Problemy, które widzę i są do naprawienia:

• Playlista regularnie się psuje pokazując np tak jak na screenie nr, a potem nagle 22, a sama playlista rozrosła się prawie dwukrotnie. Dopiero całkowite wyłączenie i ponowne włączenie Deezera powoduje, że wraca wszystko na swoje miejsce. Ale po jakimś czasie dzieje się podobnie.

  

• Przydałoby się tak jak w aplikacji na Androidzie płynne przechodzenie pomiędzy utworami oraz czasowy wyłącznik.
• Możliwość kopiowania i wycinania utworów za pomocą ctr+c i ctr+v oraz zaznaczanie ich klawiaturą.
• Dodatkowe możliwości sortowania poprzez odwrócenie listy i wygodniejszy sposób wrzucania piosenek do kolejki (np jednym przyciskiem)

HAving problems with the Desktop App. recently, the music is playing but there is no sound. Other sites have sound such as youtube. I’m using Deezer HiFi. Sound is not on mute.

Any suggestions?