My podcast is not updating on your platform

  • 11 October 2018
  • 19 replies
  • 427 views

Hello,



I produce the School of Podcasting

https://www.deezer.com/us/show/44293



My show has more episodes, and your platform stops in 2017. How do I get your platform to show my latest shows. Also are you making a copy of my file, or are you connecting to my media host?



Dave

19 replies

Userlevel 7
Badge +7
Hi David, we don't know anything about making a copy of files as we don't have this kind of info here.

I can contact the right department and ask about the latests episodes. Just to make sure, you have newer episodes, but can't see them?

  https://feeds.simplecast.com/dMSdNzO2

Your Transformation Podcast

My podcast is not updating on your platform

 

Greg

Userlevel 7
Badge +7

Hey there, Greg @Gregory Favazza 

Thanks for reaching out to us. Your podcast seems ok (https://www.deezer.com/en/show/929512) could you be a bit more specific?

Hello, @Rudi and @Rafael. 

 

It seems that my podcast isn’t updating either. Here is its link: https://www.deezer.com/en/show/1346562

As you guys can see in the picture below, my show has already 2 episodes available on Spotify. 

However, just one is available on Deezer.

Can you guys assist me with this issue?

Thanks a lot,

 

Leandro

 

Userlevel 7
Badge +7

Hey @Leandro_Paulo 

Thanks for reaching out and for your patience. Both your episodes are now available on Deezer :wink:

Hey @Rudi, how are you?
 

Plase, help me with this issue..

The same problem described in previous posts is happening with my podcast, Deezer is not updating. I posted the fourth episode since yesterday, it's accessible through Spotify but hasn't updated on Deezer.


My podcast’s name is Talking to Improve Podcast by Heleno Alves
 
https://www.deezer.com/en/show/1942102

Thanks!

Userlevel 7
Badge +7

Hey @Heleno Alves da Luz 

All good here, thank you. Hope you're well too.

I can see that Episode 4 is actually available. Let us know if you need anything else :wink:

Hey @Heleno Alves da Luz 

All good here, thank you. Hope you're well too.

I can see that Episode 4 is actually available. Let us know if you need anything else :wink:

Hey @Rudi all good here too, thanks!

That’s ok man! Now I can see/hear my Episode 4!!

Thanks so much!

@Rudi this seems to be an ongoing issue, why? 

 

Please check the Third Coast Bass Radio Podcast and update. 

Userlevel 7
Badge +7

Hey @Third Coast Bass Radio 

Episode 1 to 18 are here, is there any missing?

Hello,

 

same for me my podcast is not updating….episod 50 is out since 1 week now..

eric mixtape podcast

thanks

Eric

Userlevel 5
Badge +1

Hello @eric mixtape 

Thank you for reporting this.

I’ve checked your podcast on the system and the RSS feed seems to have some issues.

Please contact our Deezer Customer Care team with an updated RSS feed, so they can updated it on the system,

Enjoy Deezer! :bulb:

Hello,

Stange because on iTunes podcast it is up to date and I can see the release 50…

https://podcasts.apple.com/fr/podcast/erics-mixtape/id861340888

And this is the same RSS feed

what shall I do ?

thanks

eric

Userlevel 5
Badge +1

Hello @eric mixtape 

Please contact our Customer Care team; they will be able to help you to solve the issue.

Enjoy Deezer! :nerd:

@Alfredo.  @Rudi Hi guys,

i have the same issue with my podcast. While it is updating on all other platforms - it is just not updating correctly on deezer. The title has a “?” that should not be there the the first episode is nowhere to be seen.

Podcast: https://www.deezer.com/de/show/3047332

Is it possible to take a look at this?


Thanks, Nicolai

 

Userlevel 7
Badge +4

Hey @NicolaiR please get in touch with  our Customer Care team and one of our agents will help you to fix the problem.
Thanks 

It seems that my podcast isn’t updating either. Here is its

 

 

Hi there, 


The latest episodes of our show are not on Deezer: 

https://www.deezer.com/us/show/2934612

Can you help us out?

Userlevel 7
Badge +6

Hello there @maartenpodcast 

most of us here are subscribers and can’t address your issue.

open a support ticket here so you can be helped.

 

G

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