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My podcast is not updating on your platform

  • October 11, 2018
  • 51 replies
  • 1033 views

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51 replies


I don't create podcasts but listen.There is not one podcast i listen that's updating new episodes. What is the problem?


  • Roadie
  • March 14, 2024

Hi same problem here. I admin this podcast and last episode #23 isnt showing

 

Ia appreciate your help!


  • Roadie
  • March 15, 2024

Same problem here! This is my RSS: https://anchor.fm/s/5a1f03b0/podcast/rss


  • Guitar Hero
  • March 15, 2024

Hi @Jaime. I requested support to make my episodes appear quicker, Istill donpt see the 4th episode I finished uploading a week ago! How can we make your platforma quicker? I am SoftwareConsultant, I would like to offer some help here.


Jaime.Deezer
Community Manager
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  • Community Manager
  • March 17, 2024

@Gabyhvidal it has been updated now.
Thanks for reporting it


Jaime.Deezer
Community Manager
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  • Community Manager
  • March 17, 2024

Hey @Lucas B I have updated your podcast now.
If you have any further queries please let us know :)


Jaime.Deezer
Community Manager
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  • Community Manager
  • March 17, 2024

Hey @Martziano I have updated some settings in our system and your podcast should update on time now.
If the problem persists, please let me know 
Thnks :)


Hi. I have a problem with my podcast. It’s not updating new episodes since a month ago. My podcast is Mixtape lado A. This is the RSS feed: Mixtape lado a

And the link for Deezer is https://deezer.page.link/d7jwppPGCXZHRcHV9

 Thank you for your time. 


Jaime.Deezer
Community Manager
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  • Community Manager
  • April 16, 2024

Hi @mixtapeladoa the podcast has been updated now.
If the problem persists please let us know.
Thanks


I have same issue on mine , is not updating 

 


  • Roadie
  • May 31, 2024

It seems that my podcast isn’t updating either. Here is its link: 

As you guys can see below, my show has already 2 episodes available on Spotify. 

However, just one is available on Deezer.

Can you guys assist me with this issue?

Thanks a lot,


Jaime.Deezer
Community Manager
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  • Community Manager
  • June 2, 2024

@Fernando Outa @TRIXXO the podcast is up to date now on Deezer


Hi,

My podcast is not updating either. The latest episode has been up since last friday and it doesn’t show on Deezer :

 


Jaime.Deezer
Community Manager
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  • Community Manager
  • June 19, 2024

Hi @princeofsky the latest episode is available already.
Thanks


  • Guitar Hero
  • May 9, 2025

Hej, ​@Jaime.Deezer 
could you help with updating mine please : https://feeds.buzzsprout.com/2500421.rss

Episode Title and artwork are differents now + I add description.

Thanks in advance

 


Jaime.Deezer
Community Manager
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  • Community Manager
  • May 9, 2025

Hi ​@kangoo34 I have made some changes and should be updated now, please let me know.
Thanks :) 


  • Guitar Hero
  • May 15, 2025

@Jaime.Deezer thanks for last time. But I have the problem again. Is there a way to be sure that my podcast will be updated at a given date and time ?

I am releasing one episode a week, and it is not really userfriendly to have to come here and ask for a manual update.


  • Guitar Hero
  • May 16, 2025

@Jaime.Deezer thanks for last time. But I have the problem again. Is there a way to be sure that my podcast will be updated at a given date and time ?

I am releasing one episode a week, and it is not really userfriendly to have to come here and ask for a manual update.

@Alfredo.Deezer Perhaps ??

 


Jaime.Deezer
Community Manager
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  • Community Manager
  • May 21, 2025

I have updated your podcast in our system and everything should be working fine now.
If the problem persists please let us know.
Thanks


  • Guitar Hero
  • May 24, 2025

Hey ​@Jaime.Deezer Thank you.

But again, this week I have updated my RSS feed on Thursday and to the date the podcast is still not up to date on Deezer while it is done in one or two hours following the RSS feed modification on all other platforms. 

What Can I do avoid this latency ?

FYI: I am uploading the next episode this week end with a release date on Wednesday night.

Thank you.


Jaime.Deezer
Community Manager
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  • Community Manager
  • May 29, 2025

@kangoo34 it is up to date now.
apologies for the inconvenience


  • Roadie
  • June 17, 2025

Hi @princeofsky the latest episode is available already.
Thanks

Hi ​@Jaime.Deezer , one year later, I have the problem again. The latest episode of my show has been up for a month now, and it still doesn’t show on Deezer.

 


Jaime.Deezer
Community Manager
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  • Community Manager
  • June 17, 2025

It seem there’s been an error with it.
Please get in touch with our Deezer Support Team and one of our agents will help with your request.
Apologies for the inconvenience


ExitByDeath
Roadie
  • September 19, 2025

Hello,

I’m not sure if this is the right forum to ask for this kind of help, I apologize if it’s not. I recently added my podcast audio recordings to Deezer:

 

But it seems to not update it, my latest episodes are not fetched. I used the RSS feed from Spotify to submit my podcast audio recording to Deezer ( https://anchor.fm/s/10338f320/podcast/rss ), if you see the RSS feed, it contains new episodes, but those are missing from Deezer.

I don’t know what to do next or how to resolve this issue?

My second question is, will this problem keep coming on each update? I release twice a week. Maybe there is a setting somewhere I missed? 😐

Thank you for your time.