My podcast is not updating on your platform

Hello,

same for me my podcast is not updating….episod 50 is out since 1 week now..

eric mixtape podcast

thanks

Eric

Hello @eric mixtape 

Thank you for reporting this.

I’ve checked your podcast on the system and the RSS feed seems to have some issues.

Please contact our Deezer Customer Care team with an updated RSS feed, so they can updated it on the system,

Enjoy Deezer! 

Hello,

Stange because on iTunes podcast it is up to date and I can see the release 50…

https://podcasts.apple.com/fr/podcast/erics-mixtape/id861340888

And this is the same RSS feed

what shall I do ?

thanks

eric

Hello @eric mixtape 

Please contact our Customer Care team; they will be able to help you to solve the issue.

Enjoy Deezer! 

@Alfredo.  @Rudi Hi guys,

i have the same issue with my podcast. While it is updating on all other platforms - it is just not updating correctly on deezer. The title has a “?” that should not be there the the first episode is nowhere to be seen.

Podcast: https://www.deezer.com/de/show/3047332

Is it possible to take a look at this?

Thanks, Nicolai

Hey @NicolaiR please get in touch with  our Customer Care team and one of our agents will help you to fix the problem.
Thanks 

It seems that my podcast isn’t updating either. Here is its

Hi there, 

The latest episodes of our show are not on Deezer: 

https://www.deezer.com/us/show/2934612

Can you help us out?

Hello there @maartenpodcast 

most of us here are subscribers and can’t address your issue.

open a support ticket here so you can be helped.

G

Hello, 

I’m also having the same issue. My podcast Real Talk with Oumaima Lou has a lot of new episodes but they’re not showing up on deezer. 

Please help as my listeners are complaining.