My podcast is not updating on your platform

  • 11 October 2018
  • 33 replies
  • 697 views

Hello,

I produce the School of Podcasting
https://www.deezer.com/us/show/44293

My show has more episodes, and your platform stops in 2017. How do I get your platform to show my latest shows. Also are you making a copy of my file, or are you connecting to my media host?

Dave

33 replies

Userlevel 7
Badge +7

Hey @Martziano I have updated some settings in our system and your podcast should update on time now.
If the problem persists, please let me know 
Thnks :)

Userlevel 7
Badge +7

Hey @Lucas B I have updated your podcast now.
If you have any further queries please let us know :)

Userlevel 7
Badge +7

@Gabyhvidal it has been updated now.
Thanks for reporting it

Hi @Jaime. I requested support to make my episodes appear quicker, Istill donpt see the 4th episode I finished uploading a week ago! How can we make your platforma quicker? I am SoftwareConsultant, I would like to offer some help here.

Same problem here! This is my RSS: https://anchor.fm/s/5a1f03b0/podcast/rss

Hi same problem here. I admin this podcast and last episode #23 isnt showing

 

Ia appreciate your help!

I don't create podcasts but listen.There is not one podcast i listen that's updating new episodes. What is the problem?

Hello, I have the same issue, my podcast has more episodes: Zavarkeltés #3: Illegalitás és polgárháború csokoládéval - Titkosszolgálati Levéltár Podcast - Deezer

Userlevel 7
Badge +7

Hi @Martziano I have updated your podcast and I can see 3 episodes now.
Please let me know if everything’s fine now.
Thanks :) 

Hello, I have the same issue, my piodcast has more episodes and new look, but in Deezer is still as it is since day 1. I went to check in your documentation and it says that updates take up to 24 hrs. This time has definitely pass over 170 hours already. Can you please help me make it work? This is my podcast: 

https://deezer.page.link/9Avfh2igGoH1YWCy5

same problem here 0/

 

can you help me?

 

 

 

Yes, here is my RSS and the link to my podcast on deezer. 

 

 

Userlevel 7
Badge +5

Hi @Oumaima Lou, thank you for your message.

Could you please send the link to your podcast - RSS Feed URL?

Hello, 

 

I’m also having the same issue. My podcast Real Talk with Oumaima Lou has a lot of new episodes but they’re not showing up on deezer. 

 

Please help as my listeners are complaining. 

Userlevel 7
Badge +17

Hello there @maartenpodcast 

most of us here are subscribers and can’t address your issue.

open a support ticket here so you can be helped.

 

G

Hi there, 


The latest episodes of our show are not on Deezer: 

https://www.deezer.com/us/show/2934612

Can you help us out?

It seems that my podcast isn’t updating either. Here is its

 

 

Userlevel 7
Badge +7

Hey @NicolaiR please get in touch with  our Customer Care team and one of our agents will help you to fix the problem.
Thanks 

@Alfredo.  @Rudi Hi guys,

i have the same issue with my podcast. While it is updating on all other platforms - it is just not updating correctly on deezer. The title has a “?” that should not be there the the first episode is nowhere to be seen.

Podcast: https://www.deezer.com/de/show/3047332

Is it possible to take a look at this?


Thanks, Nicolai

 

Userlevel 6
Badge +3

Hello @eric mixtape 

Please contact our Customer Care team; they will be able to help you to solve the issue.

Enjoy Deezer! :nerd:

Hello,

Stange because on iTunes podcast it is up to date and I can see the release 50…

https://podcasts.apple.com/fr/podcast/erics-mixtape/id861340888

And this is the same RSS feed

what shall I do ?

thanks

eric

Userlevel 6
Badge +3

Hello @eric mixtape 

Thank you for reporting this.

I’ve checked your podcast on the system and the RSS feed seems to have some issues.

Please contact our Deezer Customer Care team with an updated RSS feed, so they can updated it on the system,

Enjoy Deezer! :bulb:

Hello,

 

same for me my podcast is not updating….episod 50 is out since 1 week now..

eric mixtape podcast

thanks

Eric

Userlevel 7
Badge +7

Hey @Third Coast Bass Radio 

Episode 1 to 18 are here, is there any missing?

@Rudi this seems to be an ongoing issue, why? 

 

Please check the Third Coast Bass Radio Podcast and update. 

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