include

My podcast is not updating on your platform

  • 11 October 2018
  • 35 replies
  • 735 views
D
Rank
Hello,

I produce the School of Podcasting
https://www.deezer.com/us/show/44293

My show has more episodes, and your platform stops in 2017. How do I get your platform to show my latest shows. Also are you making a copy of my file, or are you connecting to my media host?

Dave

35 replies

H
Rank

Hey @Rudi, how are you?
 

Plase, help me with this issue..

The same problem described in previous posts is happening with my podcast, Deezer is not updating. I posted the fourth episode since yesterday, it's accessible through Spotify but hasn't updated on Deezer.


My podcast’s name is Talking to Improve Podcast by Heleno Alves
 
https://www.deezer.com/en/show/1942102

Thanks!

H
Rank

Hey @Heleno Alves da Luz 

All good here, thank you. Hope you're well too.

I can see that Episode 4 is actually available. Let us know if you need anything else :wink:

Hey @Rudi all good here too, thanks!

That’s ok man! Now I can see/hear my Episode 4!!

Thanks so much!

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @Oumaima Lou, thank you for your message.

Could you please send the link to your podcast - RSS Feed URL?

Jaime.
Rank
Userlevel 7
Badge +7

Hi @Martziano I have updated your podcast and I can see 3 episodes now.
Please let me know if everything’s fine now.
Thanks :) 

GropplerZorn
Rank
Userlevel 7
Badge +17

Hello there @maartenpodcast 

most of us here are subscribers and can’t address your issue.

open a support ticket here so you can be helped.

 

G

G
T
Rank

@Rudi this seems to be an ongoing issue, why? 

 

Please check the Third Coast Bass Radio Podcast and update. 

Rudi
Rank
Userlevel 7
Badge +7

Hey @Heleno Alves da Luz 

All good here, thank you. Hope you're well too.

I can see that Episode 4 is actually available. Let us know if you need anything else :wink:

Jaime.
Rank
Userlevel 7
Badge +7

Hi @mixtapeladoa the podcast has been updated now.
If the problem persists please let us know.
Thanks

O
Rank

Hello, 

 

I’m also having the same issue. My podcast Real Talk with Oumaima Lou has a lot of new episodes but they’re not showing up on deezer. 

 

Please help as my listeners are complaining. 

N
Rank

@Alfredo.  @Rudi Hi guys,

i have the same issue with my podcast. While it is updating on all other platforms - it is just not updating correctly on deezer. The title has a “?” that should not be there the the first episode is nowhere to be seen.

Podcast: https://www.deezer.com/de/show/3047332

Is it possible to take a look at this?


Thanks, Nicolai

 

O
Rank

Yes, here is my RSS and the link to my podcast on deezer. 

 

 

Jaime.
Rank
Userlevel 7
Badge +7

Hey @NicolaiR please get in touch with  our Customer Care team and one of our agents will help you to fix the problem.
Thanks 

L
Rank

Hello, I have the same issue, my podcast has more episodes: Zavarkeltés #3: Illegalitás és polgárháború csokoládéval - Titkosszolgálati Levéltár Podcast - Deezer

M
Rank

Hi there, 


The latest episodes of our show are not on Deezer: 

https://www.deezer.com/us/show/2934612

Can you help us out?

J
Rank

I don't create podcasts but listen.There is not one podcast i listen that's updating new episodes. What is the problem?

A
Rank

same problem here 0/

 

can you help me?

 

 

 

G
Rank

  https://feeds.simplecast.com/dMSdNzO2

Your Transformation Podcast

My podcast is not updating on your platform

 

Greg

Rafael.
Userlevel 7
Badge +7
Hi David, we don't know anything about making a copy of files as we don't have this kind of info here.
I can contact the right department and ask about the latests episodes. Just to make sure, you have newer episodes, but can't see them?
Rudi
Rank
Userlevel 7
Badge +7

Hey @Third Coast Bass Radio 

Episode 1 to 18 are here, is there any missing?

Rudi
Rank
Userlevel 7
Badge +7

Hey there, Greg @Gregory Favazza 

Thanks for reaching out to us. Your podcast seems ok (https://www.deezer.com/en/show/929512) could you be a bit more specific?

G
Rank

Hi same problem here. I admin this podcast and last episode #23 isnt showing

 

Ia appreciate your help!

L
Rank

Same problem here! This is my RSS: https://anchor.fm/s/5a1f03b0/podcast/rss

M
Rank

Hi @Jaime. I requested support to make my episodes appear quicker, Istill donpt see the 4th episode I finished uploading a week ago! How can we make your platforma quicker? I am SoftwareConsultant, I would like to offer some help here.

Leandro_Paulo
Rank

Hello, @Rudi and @Rafael. 

 

It seems that my podcast isn’t updating either. Here is its link: https://www.deezer.com/en/show/1346562

As you guys can see in the picture below, my show has already 2 episodes available on Spotify. 

However, just one is available on Deezer.

Can you guys assist me with this issue?

Thanks a lot,

 

Leandro

 

M
Rank

Hello, I have the same issue, my piodcast has more episodes and new look, but in Deezer is still as it is since day 1. I went to check in your documentation and it says that updates take up to 24 hrs. This time has definitely pass over 170 hours already. Can you please help me make it work? This is my podcast: 

https://deezer.page.link/9Avfh2igGoH1YWCy5

Reply


TERMS OF USE DEEZER COMMUNITY SITE