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One Hit Wonder
Sanjeev Das
One Hit Wonder
February 4, 2022
Answered

Why does Chromecast not work?

  • February 4, 2022
  • 111 replies
  • 4400 views

I am trying to cast to my Chromecast on Nvidia Shield. It starts up and then stops with a message that someone else must be listening. There is no one else. Why doesn't casting work?

 

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    Best answer by Yula

    Hello everybody, unfortunately no news yet. 

    Please send an email to our Support here: 

    https://support.deezer.com/hc/en-gb/requests/new

    They will add you to the list of affected users and you will receive an email when the problem is solved! 

     

    111 replies

    Show previous replies
    Rising Star
    kid-a78
    Rising Star
    February 12, 2022

    I speaked with Deezer support. They are working to solve the issue

      Placido09
      Hitmaker
      Placido09
      Hitmaker
      February 12, 2022

      🙏

      Crazy about music
      Roadie
      ha64_ams
      Roadie
      February 13, 2022

      Now deezer is mostly used for streaming in high Quality through chromecast… how is it possible that this option is broken? Why did you break a good working option?? Fix it! This is not a free app… we pay you good money for this!!

      Rising Star
      kid-a78
      Rising Star
      February 13, 2022

      We are waiting that Deezer developer fix this issue.

      I suggest also you to open request to Deezer support

      Placido09
      Hitmaker
      Placido09
      Hitmaker
      February 13, 2022

      Third day I can't stream via Chromecast and therefore listen to Deezer. Can someone please make this official?

      Crazy about music
      Rising Star
      kid-a78
      Rising Star
      February 13, 2022

      I'm sorry. I can't

      Rising Star
      kid-a78
      Rising Star
      February 15, 2022

      do you still have the issue?

        Placido09
        Hitmaker
        Placido09
        Hitmaker
        February 15, 2022

        Yes! The fifth day!!! of their service is not fully operational and Deezer has still not commented on this, which I consider to be scandalous behaviour towards his paying customers! I set up an account on Tidal and I'm transferring all the performers and playlists there. I expect compensation from Deezer.

        Crazy about music
          Rising Star
          Nussie800
          Rising Star
          February 15, 2022

          Still not able to stream Chromecast. Getting really frustrated. It is a paying service. Free Spotify works perfectly…. Still hoping that Deezer will fix it soon. 

          Rising Star
          kid-a78
          Rising Star
          February 15, 2022

          Have you opened a report to deezer help center?

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