Why does Chromecast not work?

Hello everybody! 

This was reported but unfortunately I have not heard back from the development team. I have follow everyone in this post. 

Can you please send me a Private message with your user ID and the devices you cast to and from. I will relaunch the report with your information. 

Please do not share the info on your account on this thread 

I opened a request to help center two weeks ago. I sent an email this morning.

Your colleague said me that they are working to the issue.

Do you want my id anyway? 

Hi @Yula , I tried my best but couldn't figure out how to send a private message here?

You can click here: @Yula then in the next page you can click on button to send message

Hey @kid-a78, yes you can send them anyways so I can add them to the list of affected users, thanks. 

As an observation, this doesn't appear to be an issue with Cromecast in general but with specific third-party implementations of Chromecast. I have an actual Chromecast dongle, a Chromecast Audio dongle and a Chromecast with Google TV dongle, all from Google, and all work fine. I can also cast to my Sony TV which has the Google TV OS. It's a current model and presumably has the current Google TV OS, whereas I suspect some receivers and soundbars might not be updating anore it'll they're not current. 

Yes it is. But all others services (Spotify, tidal, tune in, castbox ecc....) Work fine with all devices.

More I have random problems with Chromecast audio devices, groups and sometimes, Google assistant on nest hub don't find devices when I ask it to play music from Deezer

I think the issue you're experiencing has to do with your HK Chromecast implementation and not Deezer. Deezer is still working with all of my Chromecast devices. 

I have a Pioneer, for example, and all Chromecast services work, and the only Deezer stopped working 10 days ago..

Looks like I'm going to have to take this back, at least partially. I just tried casting to my Chromecast dongle (1st generation, firmware 1.36.159268) and it failed. Rebooting the dongle didnt help. My Google TV devices still work...