I am trying to cast to my Chromecast on Nvidia Shield. It starts up and then stops with a message that someone else must be listening. There is no one else. Why doesn't casting work?
Best answer by Yula
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Hello everybody! 
This was reported but unfortunately I have not heard back from the development team. I have follow everyone in this post. 
Can you please send me a Private message with your user ID and the devices you cast to and from. I will relaunch the report with your information.
Please do not share the info on your account on this thread
Hi
You can click here:
Userlevel 7
+5
- deezer "Sonos/Master" Legend
- 391 replies
-
7 June 2022
Deezer closed my subscription!
They don’t give me a free pass until they fix the bug. But they close my subscription!!!!!!!
I can’t believe!
Please contact the support team. They will check it and tell you if there’s a reason like for example a payment problem.
https://support.deezer.com/hc/en-gb/requests/new
Deezer closed my subscription!
They don’t give me a free pass until they fix the bug. But they close my subscription!!!!!!!
I can’t believe!
Please contact the support team. They will check it and tell you if there’s a reason like for example a payment problem.
https://support.deezer.com/hc/en-gb/requests/new
I solved with support team
Now i will wait that dev team will fix the bug
Userlevel 7
+3
Unfortunately, it still doesn't work for me, I have Android
Still nothing here. We have a Harman Kardon Soundbar with a build in chromecast and nothing works with deezer, tried both Android and ios. Spotify works perfect. Please Deezer, fix this!
As an observation, this doesn't appear to be an issue with Cromecast in general but with specific third-party implementations of Chromecast. I have an actual Chromecast dongle, a Chromecast Audio dongle and a Chromecast with Google TV dongle, all from Google, and all work fine. I can also cast to my Sony TV which has the Google TV OS. It's a current model and presumably has the current Google TV OS, whereas I suspect some receivers and soundbars might not be updating anore it'll they're not current.
Yes it is. But all others services (Spotify, tidal, tune in, castbox ecc....) Work fine with all devices.
More I have random problems with Chromecast audio devices, groups and sometimes, Google assistant on nest hub don't find devices when I ask it to play music from Deezer
Userlevel 7
+3
I think the issue you're experiencing has to do with your HK Chromecast implementation and not Deezer. Deezer is still working with all of my Chromecast devices.
I have a Pioneer, for example, and all Chromecast services work, and the only Deezer stopped working 10 days ago..
I just installed the latest version this morning. It's still not working with my Gen 1 Chromecast...
Hi. My LG WK7 speaker with built-in Google Assistant (cast firmware version 1.36.157053) no longer plays any music from Deezer. I ask it to play music, it says it will, and then nothing happens. This has been the case since about February this year. Before then it was fine. Is this a Deezer problem? Thanks.
Same issue for me. All my Google home speakers working fine but my LG WK7 which has Gen 1 cast firmware doesn't work. It says "ok playing (insert band name) on Deezer", then nothing happens
do you still have the issue?
Have you opened a report to deezer help center?
Yes I reported it to Deezer with a request.
Userlevel 1
Still no fix?
since 12 Feb 2022 i also can’t transfer music from Deezer App (android phone and tablet) to Chromecast device (old model), connected to my AV receiver HDMI input: grey screen on TV and rolling circle on the phone only, then nothing. But it works with (new) Harman Kardon Oasis Citation device with builtin Chromecast support. No reaction to my request in Google Play. 
Hi Yula, any update here?
Hi,
now I would to say one thing.
At the beginning of this issue, I had a work around to use my pioneer speaker. I had to cast to group with speaker inside.
Good, NOW, from one week, also this possibility doesn’t work! Instead to fix the bug, Deezer worst the issue. Good Guys. That all for a paid service!
Userlevel 7
+3
Why do you want to change the speaker, why not change the provider? Deezer isn't the only player on the market. I went to Tidal.
Why do you want to change the speaker, why not change the provider? Deezer isn't the only player on the market. I went to Tidal.
How do you find Tidal to be compared to Deezer? Although I've been a subscriber since 2016 I'm thinking about moving on as well, since there's no point in having a HiFi service that I can't use.
I have Deezer from 2010.
I have my catalogue. And i have to use a service to migrate.
Then I use Google assistant that support only Deezer or Spotify. But I don't like Spotify.
But if the situation don't change, I will have to left Deezer for Spotify
Userlevel 7
+3
What? Unbelievable!!! Instead of improving its services, Deezer is totally degrading it. No moving forward, many shortcomings that no one can address. My patience has reached its peak and I'm off to Tidal, which is better at many things. farewell. Bye. Big disappointment.
Userlevel 3
+1
Hello everybody!
This was reported but unfortunately I have not heard back from the development team. I have follow everyone in this post.
Can you please send me a Private message with your user ID and the devices you cast to and from. I will relaunch the report with your information.
Please do not share the info on your account on this thread
Hi
You can click here:
Thanks
Regardless,
Userlevel 7
+10
Hey everybody!
Yes, I have noticed in other threads too that Chromecast does not seem to work, especially on Harman Kardon. We have reported it to our technical team.
I will keep you posted on the developments.
Do you have any news? I still have problems. It’s not possible
Userlevel 7
+3
I also have a problem on the Pioneer streamer
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