Skip to main content
One Hit Wonder
Sanjeev Das
One Hit Wonder
February 4, 2022
Answered

Why does Chromecast not work?

  • February 4, 2022
  • 111 replies
  • 4400 views

I am trying to cast to my Chromecast on Nvidia Shield. It starts up and then stops with a message that someone else must be listening. There is no one else. Why doesn't casting work?

 

    This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link
    Best answer by Yula

    Hello everybody, unfortunately no news yet. 

    Please send an email to our Support here: 

    https://support.deezer.com/hc/en-gb/requests/new

    They will add you to the list of affected users and you will receive an email when the problem is solved! 

     

    111 replies

    Show previous replies
    Placido09
    Hitmaker
    Placido09
    Hitmaker
    February 17, 2022

    It's now 7 days since I can't fully use the service I subscribed to.

    Crazy about music
      Rising Star
      Nussie800
      Rising Star
      February 17, 2022

      Hey everybody!

      Yes, I have noticed in other threads too that Chromecast does not seem to work, especially on Harman Kardon. We have reported it to our technical team. 

      I will keep you posted on the developments. 

      Any news yet? @Yula 

        Guitar Hero
        Bleeker74
        Guitar Hero
        February 17, 2022

        Chromecast streaming has stopped working for a more than a week now. Please fix this Deezer! Casting is the main reason to have (paid) subscription. Casting was never great, but usually acceptable. Now that it has stopped altogether I’m considering switching to another service. 

          Roadie
          Dries Booten
          Roadie
          February 18, 2022

          I can’t cast to my NAD AMP1. Pleas respond, I don’t want to leave Deezer, but I see no advantages in it if I can not cast my music hifi. 

            Rising Star
            kid-a78
            Rising Star
            February 18, 2022

            Chromecast streaming has stopped working for a more than a week now. Please fix this Deezer! Casting is the main reason to have (paid) subscription. Casting was never great, but usually acceptable. Now that it has stopped altogether I’m considering switching to another service. 

            What speaker device?

            Guitar Hero
            Bleeker74
            Guitar Hero
            February 18, 2022

            I have 2 Harman/Kardon Omni20+ speakers

              Placido09
              Hitmaker
              Placido09
              Hitmaker
              February 18, 2022

              I'm beginning to wonder if Deezer will ever work again via Chromecast. So I created an account on Tidal and copied my entire library through Soundiiz, and I now have a 30-day trial hifi version, and playing via Chromecast works just fine.

              Crazy about music
                Rising Star
                kid-a78
                Rising Star
                February 18, 2022

                I'm beginning to wonder if Deezer will ever work again via Chromecast. So I created an account on Tidal and copied my entire library through Soundiiz, and I now have a 30-day trial hifi version, and playing via Chromecast works just fine.

                I think that I will transfer to Spotify. I tried with Spotify premium account and Chromecast work fine 

                I was also seeing soundiiz. I have to understand how transfer all my family profiles

                  Rising Star
                  kid-a78
                  Rising Star
                  February 19, 2022

                  Yesterday evening, on iOS, Deezer didn't find a Chromecast audio in my local network.

                  I also have problems with Google assistant with Deezer. Assistant sometimes don't find devices or groups

                   

                  This is the situation. Well done

                  Guitar Hero
                  Bleeker74
                  Guitar Hero
                  February 21, 2022

                  Still nothing. Just installed an update, but that did not seem to focus on fixing the actual problem. Going to try out Tidal. Also annoying that Deezer can’t seem to be bothered at all. 

                  Show more replies
                  TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement