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Do you need help with Deezer on you Android device? Ask your questions here!

  • 809 Topics
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809 Topics
C
One Hit Wonder
ca61inoOne Hit Wonder
asked in Android
mp3 and not flac

Deezer premium member, very good connection, android app, hifi setting but my music is always only MP3 !....? Why?

1056
C
One Hit Wonder
J
One Hit Wonder
JazzyjOne Hit Wonder
asked in Android
android automotive shuffle function missing

Hi, As a new subscriber to Deezer I am very happy so far with android automotive os app on my Renault megane etech, works really well, had used tidal before but fed up with buffering issues ended up going to Spotify, crap audio quality but reliable performance. I can tell the increase in audio quality now with Deezer and am very happy. Only 2 things are an issue, no shuffle function for playlist and after getting out and returning to car, playlist does not continue playing and I have to go into app and start playlist again. Any advice greatly received.

712
Leonídia.Deezer
Ultimate Superstar
J
One Hit Wonder
JoKellOne Hit Wonder
posted in Android
Song titles not showing on Garmin anymore

Hi, I'm not longer able to see the song titles (but I can still pause and turn up/down the volume) on my Garmin watch. The only recent change has been a system update on my Samsung phone but other apps work fine, ie, I can see the song titles playing on my phone when I use YouTube or another music app. I've tried uninstalling, clearing the cache, restarting. Nothing seems to work. Any help would be appreciated. Thanks

5428
Leonídia.Deezer
Ultimate Superstar
N
One Hit Wonder
nenad panicOne Hit Wonder
asked in Android
Account11111901

Please, i dont know do how can i find out if my old acconut is deleted or it exists still?? I now buy premium deaser and it deleted every of my liked song. The question is now is this my old account that i used because i put in one mail and it may be on another and the second question is if this is my old acoount that i loged out yesterday can you bring my songs back

151
Nina Nebo
Superuser
N
One Hit Wonder
nenad panicOne Hit Wonder
posted in Android
account

Please, i dont know do how can i find out if my old acconut is deleted or it exists still?? I now buy premium deaser and it deleted every of my liked song. The question is now is this my old account that i used because i put in one mail and it may be on another and the second question is if this is my old acoount that i loged out yesterday can you bring my songs back

51
Nina Nebo
Superuser
L
One Hit Wonder
Lorenzo BiancalanaOne Hit Wonder
asked in Android
Music Cast freezes / lags

Hi everybody, I am experiencing frezing and lags with the Muscic Cast app for android and my Yamaha NP-303. Normally I haven’t had issue so far (apart randomly some songs restarting and a few more issues) but it’s in these last three/four days that the system hjas become instable. I made facorry reset of the player, re loaded the latest sfirmware, installed the app.. /android) but no imptovement. I don’t know if is an issue with the app or deezer (or the player) ...everytrhing runs flawlessly for a while and immediately after..lags or stuck..than again for a while all seems and so on...the system works somehow “at waves”. Anyone experienced tihis recentrly? Any idea? Thanks in advance Lorenzo

401
awesomemac
Superuser
D
One Hit Wonder
DmDiamondOne Hit Wonder
posted in Android
Deezer just stops

I don't understand why Deezer stops and asks me to relog in.

121
E
Rockstar
Noam Asulin
Superuser
Noam AsulinBezi since 2017
posted in Android
Album page refreshes when navigating back to it

Hi For a while now , in multiple versions the albums page refreshes automatically . I’ll demonstrate it by the following scenario : Go to the albums section under favorites tab scroll down to select an album to play . Enter that album page Go back to the albums page Result : Albums section is refreshed and goes back to the beginning It doesn’t save the latest location . That is really annoying , Deezer version - Beta - 7.1.0.36 Android version -11 It happens for about 6 months now , even more . Thx .

15518
Leonídia.Deezer
Ultimate Superstar
P
One Hit Wonder
patostar899One Hit Wonder
posted in Android
I am using my FiiO M11S device, I have a problem with viewing playlists.

I am using my FiiO M11S device, android 10, I am having this annoying issue, I can't scroll down to see full playlist songs as you can see in this video, some playlists I can scroll down, it doesn't work properly, but I can scroll down to see albums songs without any issue, so I had to delete this newest Deezer version and now I am using version 7 which works great without any problem, this issue only happens after they did the redesign and new layout. Deezer issue on FiiO

441
Leonídia.Deezer
Ultimate Superstar
D
One Hit Wonder
Dominic3000One Hit Wonder
asked in Android
Download Music not loading in offline mode

So for a while now I've been have a problem with deezer and the offline mode They advertise that you can download and listen to your music offline provided that you're a paid subscriber. So my question is why cant i listen to my downloaded music offline even my favorite list shows me an error when im in offline mode and I'm a paid subscriber can someone please give me an answer Because at this point I feel like deezer is a rip off coz you pay every month download your music with your data then still have to use your data to stream music even after it's been downloaded which is not okay its like paying a double subscription or even more

463846
Leonídia.Deezer
Ultimate Superstar
S
One Hit Wonder
Stefan JovicOne Hit Wonder
asked in Android
QUEUE BUTTON DOESNT WORK

My "add to queue" button doesnt work, I put song in queue and after that it comes random song from my playlist, I use deezer phone app, and its really bad.

1011
Nina Nebo
Superuser
J
One Hit Wonder
Joe AOne Hit Wonder
asked in Android
Not showing on lockscreen

I have a Blackview BV6200 using Android 13. Deezer player not showing on lock screen even when in use. Have allowed all permissions, installed widget on home screen but still get no sign of Deezer to allow for playback, skip controls or song information.

1201
awesomemac
Superuser
A
Hitmaker
AceTheAceHitmaker
asked in Android
Pay to listen?

I want to play My Favourites playlist. I play it on shuffle but recently a problem has occurred. Now I keep being told that I HAVE to have Deezer premium to listen to certain tracks, which is false as I listen to those same tracks when in any other playlist. Is this a bug or feature? Is anyone else experiencing this? How can I solve it WITHOUT paying for premium?

10911
awesomemac
Superuser
P
Hitmaker
PaulTwHitmaker
asked in Android
When opening Deezer android app it defaults to a song i have NEVER played or asked for?

When opening Deezer android app it defaults to a song from some 80s Europop dance rubbish, stuff I never listen to. When I open the app my last played song is showing on the play bar but changes in a fraction of a second to this rubbish? Why does it do this?

734
awesomemac
Superuser
J
Guitar Hero
jirkavGuitar Hero
posted in Android
The Deezer Android app does not download tracks in HiFi

Hello. For the last few years, I am using a HiFi subscription plan and everything was relatively fine. All my downloaded (on my smartphone) tracks were marked by a small HiFi label on the bottom left corner and the sound was nice. Recently I have been forced to reinstall my buggy Deezer app (I was not able to open it) and since then I've been dealing with low-quality of downloaded tracks. Although I have set the quality of the downloaded songs to HiFi (and also for streaming), only a few of them are labelled as HiFi when they are downloaded. Even the storage usage on my smartphone is circa half, so I'm convinced tracks are not really downloaded at the highest quality. I am pretty sure that all my favourite tracks are available in HiFi (the same track played on my notebook - desktop app and from the browser - is HiFi labelled). What is interesting if some downloaded track is labelled as Hifi, this label will disappear soon (e.g. the next day I can not see it). I have tried to reinstall

45112
A
Guitar Hero
J
Guitar Hero
Jan vdBGuitar Hero
posted in Android
Restricted artist shown in kids profile

Family members using a kids profile receive no search results when searching for artists which fall under child protection restrictions (e.g. the band Korn). However, in the proposal section (Favorites > Artists > + Add artist) there are no restrictions whatsoever and proposed artists can be added to favorites from there. Once any of the “restricted” artists have been added to favorites the algorithm does the rest and more “restricted” artists are proposed. Songs with explicit lyrics can be played and the lyrics can be displayed. See attached gif. Also, Google Assistant can be used to bypass restricted search terms. E.g. ask Google Assistant to “play Korn in Deezer” on a kids phone running Google Family Link and a kids profile of Deezer. This is a major design flaw in child protection and must be fixed immediately.

8511
Jaime.Deezer
Community Manager
G
Hitmaker
Gatis Marusens
asked in Android
fix code.

When editing profile you dont see normal text , at the top Gateaway 502 shows. Once profile complete it goes back then.

334
G
Hitmaker
J
One Hit Wonder
jannehuituOne Hit Wonder
posted in Android
player shuts down

My deezer player (phone app) shuts down on it's on and there has been many problems after the latest update. Changing tracks takes very long and when connected with bluetooth to my car it doesn't show the tracks name...etc.

221
awesomemac
Superuser
K
One Hit Wonder
Kb333One Hit Wonder
asked in Android
new version 8.0.2.89 abruply plays music on my phone

Ever since downloading the new version, the app will frequently start playing music on my phone without being prompted to. Please help with a fix.

281
awesomemac
Superuser
B
One Hit Wonder
Boban MitićOne Hit Wonder
asked in Android
greska

Ne mogu da idjem u aplikaciju danima,pokazuje gresku u povezivanju

151
Nina Nebo
Superuser
D
One Hit Wonder
DfortunaOne Hit Wonder
asked in Android
API

I have had Deezer for years and a couple times a year some strange issue happens but this one is new to me. I was just listening to Deezer last night and now today it's not working and it says API permission needed what the hell does that mean and how do I deal with this issue because I can't play any of my music now

1182
Leonídia.Deezer
Ultimate Superstar
M
One Hit Wonder
mouceeltOne Hit Wonder
asked in Android
login issues

hi

181
Nina Nebo
Superuser
G
Hitmaker
Gatis Marusens
posted in Android
Problem with favourites section loading! Help someone?

I have a problem with loading up favourite tracks, playlist, then pressing Edit its showing white screen and not loading even when walking somewhere where connection should be Excellent as I have been able to delete before without a problem when removing tracks. Not sure if its the Favourites UI problem. Technician would be nice to get an answer.

171
Jaime.Deezer
Community Manager
S
One Hit Wonder
s1xkill3rOne Hit Wonder
posted in Android
MyMp3s is showing infinite loading on Android

I am trying to upload my mp3s to the cloud via mobile, but infinite loading is showing. I know that feature is working on PC, but this was the reason to quit Spotify. 2 weeks ago this method worked. Now, why it is not working? I will switch back to Spotify if this is not working,

305
Jaime.Deezer
Community Manager
S
One Hit Wonder
SlysliverOne Hit Wonder
posted in Android
Can't see playlists songs

After the recent deezer changes I can't see my playlists. I just get the top 4 pictures and can't scroll past them. I'm assuming this is a screen ratio issue for wide screen android? What can I do or can this get patched?

52610
N
Roadie

Hits of the moment

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