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music stopping when i leave deezer app


Hello, every time I leave the Deezer app it cuts the music off, it never used to do this its only been a recent thing, it's bloody annoying! Can anyone help? 

Thanks :) 

Best answer by Noam Asulin

pedro peron wrote:

Same happening to me -- playback doesn’t stop immediately, but right at the beginning of the next song. It’s been a full month and support hasn’t been able to help me. They told me to uninstall, reboot, reinstall Deezer. Then it works, YAY! BUT just for a day or two. Then it goes back to the exact same behavior.

 

Check under deezer app how much cache is allocated for playback .It might be too low . Increase it .

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7 replies

Noam Asulin
Deezer Legend
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  • Bezi since 2017
  • 2437 replies
  • March 27, 2025

Have you checked the app isn't listed under battery optimization ? If it does , it should be removed from that list. 

Are u using the latest app version ? On which platform ? Beta or released?


  • Tiny Dancer
  • 8 replies
  • March 29, 2025

Same happening to me -- playback doesn’t stop immediately, but right at the beginning of the next song. It’s been a full month and support hasn’t been able to help me. They told me to uninstall, reboot, reinstall Deezer. Then it works, YAY! BUT just for a day or two. Then it goes back to the exact same behavior.

 


Noam Asulin
Deezer Legend
Forum|alt.badge.img+14
  • Bezi since 2017
  • 2437 replies
  • Answer
  • March 29, 2025
pedro peron wrote:

Same happening to me -- playback doesn’t stop immediately, but right at the beginning of the next song. It’s been a full month and support hasn’t been able to help me. They told me to uninstall, reboot, reinstall Deezer. Then it works, YAY! BUT just for a day or two. Then it goes back to the exact same behavior.

 

Check under deezer app how much cache is allocated for playback .It might be too low . Increase it .


  • Tiny Dancer
  • 8 replies
  • March 29, 2025

Thanks, I checked: 10 gigabytes. You can cache 5 whole full length 1080p movies with that. Or at least 50 albums.


  • Tiny Dancer
  • 8 replies
  • March 31, 2025
Noam Asulin wrote:
pedro peron wrote:

Same happening to me -- playback doesn’t stop immediately, but right at the beginning of the next song. It’s been a full month and support hasn’t been able to help me. They told me to uninstall, reboot, reinstall Deezer. Then it works, YAY! BUT just for a day or two. Then it goes back to the exact same behavior.

 

Check under deezer app how much cache is allocated for playback .It might be too low . Increase it .

 

Any other hint, Noam?


  • Tiny Dancer
  • 8 replies
  • March 31, 2025

Anyway: I increased it to 30GB and it keeps happening.


  • Tiny Dancer
  • 8 replies
  • March 31, 2025

Who marked the question as answered???? Noam’s is not the good answer, as I tried what he suggested and it didn't work. I'm starting to get reeeeeaally pissed off now


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