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One Hit Wonder
March 20, 2025

problem after loading android 15

  • March 20, 2025
  • 6 replies
  • 81 views

music stops to one or two pieces, after i loaded android 15.

This is annoying.

6 replies

GropplerZorn
Superuser
Superuser
March 20, 2025

confused tv land GIF by YoungerTV

Deezer Legend
Johanna IAuthor
One Hit Wonder
March 21, 2025
I play deezer on my Asus Zenphone. I just updated to Android 15. After the update, deezer plays 1-2 songs from the playlist at a time. Deezer doesn't turn off, but the playback stops. Quite an annoying feature.
Jaime.Deezer
Community Manager
Community Manager
March 23, 2025

Hello ​@Johanna I I am sorry to hear that.
Could you please update to the latest Deezer app version 8.0.34.5 and let me know if the problem persists?.
Thanks

Guitar Hero
March 29, 2025

Exactly the same happening to me. Support tells me to uninstall Deezer, reboot my phone, then reinstall it. It works YAY! EXCEPT THAT it just lasts 1 or 2 days, then it goes back to the same behavior. Just can’t take it anymore.

I am also using Asus Zenfone, and I think it started happening with Android 15.

Alfredo.Deezer
Community Manager
Community Manager
March 31, 2025

Exactly the same happening to me. Support tells me to uninstall Deezer, reboot my phone, then reinstall it. It works YAY! EXCEPT THAT it just lasts 1 or 2 days, then it goes back to the same behavior. Just can’t take it anymore.

I am also using Asus Zenfone, and I think it started happening with Android 15.

music stops to one or two pieces, after i loaded android 15.

This is annoying.

Hi ​@Johanna I ​@pedro peron 

Have you tried to clear the smart cache of your Deezer app in your settings?

I would also suggest you to increase the smart cache bar to the max to see if that helps 👍

 

Guitar Hero
March 31, 2025

Exactly the same happening to me. Support tells me to uninstall Deezer, reboot my phone, then reinstall it. It works YAY! EXCEPT THAT it just lasts 1 or 2 days, then it goes back to the same behavior. Just can’t take it anymore.

I am also using Asus Zenfone, and I think it started happening with Android 15.

music stops to one or two pieces, after i loaded android 15.

This is annoying.

Hi ​@Johanna I ​@pedro peron 

Have you tried to clear the smart cache of your Deezer app in your settings?

I would also suggest you to increase the smart cache bar to the max to see if that helps 👍

 

Hello Alfredo, I did try erasing all data, it didn't work. My current smart cache is set to 10GB (enough to cache 5 HD full-length movies, or 50 music albums). I tried increasing it to 30: no effect on the bug.

As I said, so far the only thing that has worked was uninstalling, rebooting and reinstalling, but again, it only worked for 1 whole day. Then it went back to the buggy behavior.