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One Hit Wonder
Mar 20, 2025 5:27 PM UTC

problem after loading android 15

music stops to one or two pieces, after i loaded android 15.

This is annoying.

6 replies

GropplerZorn
Superuser
Superuser
Mar 20, 2025 9:10 PM UTC

confused tv land GIF by YoungerTV

Deezer Legend
Johanna IAuthor
One Hit Wonder
Mar 21, 2025 10:01 AM UTC
I play deezer on my Asus Zenphone. I just updated to Android 15. After the update, deezer plays 1-2 songs from the playlist at a time. Deezer doesn't turn off, but the playback stops. Quite an annoying feature.
Jaime.Deezer
Community Manager
Community Manager
Mar 23, 2025 1:32 PM UTC

Hello ​@Johanna I I am sorry to hear that.
Could you please update to the latest Deezer app version 8.0.34.5 and let me know if the problem persists?.
Thanks

Guitar Hero
Mar 29, 2025 2:19 PM UTC

Exactly the same happening to me. Support tells me to uninstall Deezer, reboot my phone, then reinstall it. It works YAY! EXCEPT THAT it just lasts 1 or 2 days, then it goes back to the same behavior. Just can’t take it anymore.

I am also using Asus Zenfone, and I think it started happening with Android 15.

Alfredo.Deezer
Community Manager
Community Manager
Mar 31, 2025 7:08 PM UTC

Exactly the same happening to me. Support tells me to uninstall Deezer, reboot my phone, then reinstall it. It works YAY! EXCEPT THAT it just lasts 1 or 2 days, then it goes back to the same behavior. Just can’t take it anymore.

I am also using Asus Zenfone, and I think it started happening with Android 15.

music stops to one or two pieces, after i loaded android 15.

This is annoying.

Hi ​@Johanna I ​@pedro peron 

Have you tried to clear the smart cache of your Deezer app in your settings?

I would also suggest you to increase the smart cache bar to the max to see if that helps 👍

 

Guitar Hero
Mar 31, 2025 8:51 PM UTC

Exactly the same happening to me. Support tells me to uninstall Deezer, reboot my phone, then reinstall it. It works YAY! EXCEPT THAT it just lasts 1 or 2 days, then it goes back to the same behavior. Just can’t take it anymore.

I am also using Asus Zenfone, and I think it started happening with Android 15.

music stops to one or two pieces, after i loaded android 15.

This is annoying.

Hi ​@Johanna I ​@pedro peron 

Have you tried to clear the smart cache of your Deezer app in your settings?

I would also suggest you to increase the smart cache bar to the max to see if that helps 👍

 

Hello Alfredo, I did try erasing all data, it didn't work. My current smart cache is set to 10GB (enough to cache 5 HD full-length movies, or 50 music albums). I tried increasing it to 30: no effect on the bug.

As I said, so far the only thing that has worked was uninstalling, rebooting and reinstalling, but again, it only worked for 1 whole day. Then it went back to the buggy behavior.