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One Hit Wonder
March 27, 2025
Answered

music stopping when i leave deezer app

  • March 27, 2025
  • 7 replies
  • 126 views

Hello, every time I leave the Deezer app it cuts the music off, it never used to do this its only been a recent thing, it's bloody annoying! Can anyone help? 

Thanks :) 

    Best answer by Noam Asulin

    Same happening to me -- playback doesn’t stop immediately, but right at the beginning of the next song. It’s been a full month and support hasn’t been able to help me. They told me to uninstall, reboot, reinstall Deezer. Then it works, YAY! BUT just for a day or two. Then it goes back to the exact same behavior.

     

    Check under deezer app how much cache is allocated for playback .It might be too low . Increase it .

    7 replies

    Noam Asulin
    Superuser
    Bezi since 2017
    March 27, 2025

    Have you checked the app isn't listed under battery optimization ? If it does , it should be removed from that list. 

    Are u using the latest app version ? On which platform ? Beta or released?

    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
    Guitar Hero
    March 29, 2025

    Same happening to me -- playback doesn’t stop immediately, but right at the beginning of the next song. It’s been a full month and support hasn’t been able to help me. They told me to uninstall, reboot, reinstall Deezer. Then it works, YAY! BUT just for a day or two. Then it goes back to the exact same behavior.

     

    Noam Asulin
    Superuser
    Bezi since 2017
    March 29, 2025

    Same happening to me -- playback doesn’t stop immediately, but right at the beginning of the next song. It’s been a full month and support hasn’t been able to help me. They told me to uninstall, reboot, reinstall Deezer. Then it works, YAY! BUT just for a day or two. Then it goes back to the exact same behavior.

     

    Check under deezer app how much cache is allocated for playback .It might be too low . Increase it .

    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
    Guitar Hero
    March 29, 2025

    Thanks, I checked: 10 gigabytes. You can cache 5 whole full length 1080p movies with that. Or at least 50 albums.

    Guitar Hero
    March 31, 2025

    Same happening to me -- playback doesn’t stop immediately, but right at the beginning of the next song. It’s been a full month and support hasn’t been able to help me. They told me to uninstall, reboot, reinstall Deezer. Then it works, YAY! BUT just for a day or two. Then it goes back to the exact same behavior.

     

    Check under deezer app how much cache is allocated for playback .It might be too low . Increase it .

     

    Any other hint, Noam?

    Guitar Hero
    March 31, 2025

    Anyway: I increased it to 30GB and it keeps happening.

    Guitar Hero
    March 31, 2025

    Who marked the question as answered???? Noam’s is not the good answer, as I tried what he suggested and it didn't work. I'm starting to get reeeeeaally pissed off now