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Guitar Hero
Feb 25, 2025 10:42 AM UTC
Answered

Error MS0674 cannot play any music

Hi, 

I cannot play any songs. I have cleared the cache and data reinstalled the app and still the same issue. 

What can be done ? 

 

Kind regards ✨️

Alfredo.Deezer
Community Manager
Feb 27, 2025 2:51 PM UTC

Hi ​@nipst3r 

Can you let us know the model and device that you are using the for the Deezer app to check it out, please?

Also, if you can share a screenshot of the error message as well if would be great!

First, try to increase the smart cache bar to the max in the settings of your Deezer app and let us know how it goes 😁

 

4 replies

Alfredo.Deezer
Community Manager
Community Manager
Feb 27, 2025 2:51 PM UTC

Hi ​@nipst3r 

Can you let us know the model and device that you are using the for the Deezer app to check it out, please?

Also, if you can share a screenshot of the error message as well if would be great!

First, try to increase the smart cache bar to the max in the settings of your Deezer app and let us know how it goes 😁

 

Roadie
Apr 13, 2025 8:16 AM UTC

same issue not just on the phone but in browser I get same issue and get MS0610 on google chrom, just can listen to some radio’s :(

nipst3rAuthor
Guitar Hero
Apr 13, 2025 8:57 AM UTC

Hi, I have a Galaxy Z fold 6. 

 

So the solution that I found was to deactivate my VPN. I hope this can be fixed and the app can run with VPN on. 

Have a nice day.

Alfredo.Deezer
Community Manager
Community Manager
Apr 14, 2025 6:38 PM UTC

Hi, I have a Galaxy Z fold 6. 

 

So the solution that I found was to deactivate my VPN. I hope this can be fixed and the app can run with VPN on. 

Have a nice day.

Hi ​@nipst3r 👋 

Yeah, unfortunately, you would need to deactivate your VPN, I am afraid 😁