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I used the wrong emails to setup my account. An email that isn't even mine. I still pay monthly, and have been for over 4 years but how can I retrieve and or correct my account when the option for Login with phone number isn't there? how can I change the email on my account if I don't have access to it?
Quando vou Fazer o pagamento que é em reais, aparece a Unica opcao em pagamento em dollares Americano, peço por gentileza solucionem meu caso
Is the quality of stations also better once subscribed to premium?
I used to have over 2000 favorite songs in my account. . Today I figured out most or all have disappeared. Inform me right now or will cancel Am paying every fucking month 4 this service!!!!
All I'm trying to do is change debit card info and it appears as if there's no way to accomplish this seemingly innocuous easy task with Deezer. Deezer wants me to sign up again which clearly, I don't need to do since I already have an account. I thought, okay I'll call customer service... I'm sure you see where I'm going with that. So this being my only option ( which I might add is ridiculous), I'm sending this in the hope that someone reads it in a couple of days and gets back to me to find out what the problem is so I'll explain the situation again, via email, and wait for a reply. This process should be completed I'm guessing by Wednesday of this week if I'm lucky. In the time it took to wear my little thumb out texting this I could have called, talked with an agent about his/her weekend, got all caught up on how things are going with the fam and dealt with my issue. By why do things the easy way when you can do things the Deezer way. I will give you guys credit for at least havin
I have reported it in this thread: https://en.deezercommunity.com/deezer-catalogue-66/report-here-artist-albums-songs-with-wrong-profile-page-69303 but it didn't get any response, so I 'm starting a new thread. There are two artists named L.U.C. Two albums have been misassigned - "Dialog 1"and "Kompromisy" They are assigned to this artist: https://deezer.page.link/W2cBrAbwWrxztnZf8 But in fact the correct artist is here: https://deezer.page.link/vM1Zp81dUBZdMnsw5
When will you finally prepare app for Apple TV. All other music streaming services have it , it will leading platform for tv set top boxes. It is really annoying and I see a lot of votes requesting such supported app.
I updated my subscription to Deezer family on Saturday and it’s now Monday and has not updated so we know how long this normally takes
Has anyone noticed Deezer is throttling the number of tracks by putting a number of seconds delay between tracks? It isn't a problem with the Internet connection, instead the track plays silently before restarting.
Hi! Notifications: Fresh tracks & news about the artists I like or might like Is there any way to remove "might like" part? The issue of Deezer notifying me about new releases based on what I MIGHT like is very annoying, especially because I don't get notifications about half of the artists I actually follow - I have to scan their social media to know that their new album or a single is out, and yet Deezer is notifying me about the releases of completely unknown/non-related to my taste artists, especially on Fridays. When I want to discover new things, I go to: Made for you - Discovery or simply use Flow.
There seems to be no option to download podcast to listen to offline. Can we get Deezer to make this an option???? Thanks
Add a function to search albums by EAN code
I'm not happy with how much I have to pay for this app when other are offering less an more choice... I've had this for so long now I feel the money of the app should come down as I. Paying £11 for this
Hello! I have a problem, I’m a pro subscriber. However it stops like every sec the music, telling me there is another device playing, when no others are connected… only my phone! I’m starting to think that its time to change app…
Hello, I have a problem with my account. I have partner offer with Yettel. from Serbia, but for some reason I can’t get Deezer Premium. It’s activated on Yettel app, so that’s not a problem. I hope you can help me, because I find deezer so important in my daily life. Thanks:)
Hi I got charged on my iTunes for the subscription in my Deezer SA, however when I go to the app, it says that is not available in the country, and show me a different subscription packages. What I can do?
Just looked at my bank account and seen I was charged 4 times today for this account and WANT to know why!
Please tell me what is the song in the ad Deezer free https://cloud.mail.ru/public/oSZs/y7FXGqRjz
Hi how to change Deezer Premium subscription for Deezer Premium Family?
I think it would be pretty cool to customize your flow experience. For instance I don't use the you and me part nor The Melancholy part so if I can replace that with another type of genre or feel of Music such as classical or anything else I think that would be pretty cool
Hey, not a fan of the Quiz panel on the home page. Glad it is fun for folks. I find it utterly annoying. If there is a way to remove it, please, do tell. If there is not, please accept this as a feature request to make the Quiz panel. I just want to play music. Thanks.
I use the deezer app on windows 11. When in deezer I click favorite (the heart) or don't recommend, I get a notification from the windows notification centre about it. I know I'm doing that because I'm doing that at the very same moment obviously. I don't want those notifications but I want to keep the notification with artist and tracktitle at the start of a new track. Is there any way I can accomplish that?
Hello! I wanted to point out a strange phenomenon that occurs almost every month on the monthly playlist that Deezer assembles of "supposedly" most played tracks for the previous month. There is always a completely unknown artist (or song) I've never heard of, less likely listened to that month or ever. I guess no algorithmically generated playlist can't be a perfect summary of my taste, since I don't share my account with anyone, it is quite annoying. And IF I have listened to a song once because it came up in FLOW, how can it make on my "Top songs" that month? I hope it's just an annoying bug. This month that "most listened song" is the only one without a heart.
Hi Deezer Team, There is a song, named ‘’Coeur Libre’’ sunged by Charlotte. Now Charlotte had a new album out last year named ‘’Humaine’’ but can’t find this album on your site??? My sincere Regards Patrick Szaj
I have a few favorite albums that I've been listening to a lot over the last few months. Now the lists are empty. Is there a limit on listening to tracks/albums? On the account from my partner all the songs are still there.
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