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The song that impacted you the most -THE THREAD 🔉

6 days ago

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Jaime.Community Manager

published in Subscription and payments

Breaking News: Global Deezer Outage

The service is up again and can be used but we are monitoring the situation.Please do not hesitate to reach out if your should encounter recurring issues. Thank you for your patienceWe're experiencing a global server issue at the moment. You may not be able to log in or access all your music content.We are working hard to resolve our server issue which is impacting our app, please bare with us while we try to restore usage.For the latest updates on the problem please visit: https://support.deezer.com/hc/en-gb/articles/5926825549085-Global-Deezer-Outage-

62921

1 year ago

Luke HollingsworthRunaway Baby

asked in Your account, favorites and playlists

cant delete account

Hi I'm trying to delete my Deezer account but I can't do it.

5 months ago

Name.UserRunaway Baby

asked in Features & Feedback

Pride should not be a 1st priority category among mood choices.

All those LBGTQ+ are minorities, it has like small percentage of people. Why should it be promoted to first place? I just feel validated kind of psychologically mind raped each time I have to see promotion of something like that. It would be perfect to be able to choose to switch off that suggestion all together. But if there is no choice to switch it off, then how about to place it at the end of a list? I mean all people can need “motivation, party, chill, focus” and so on, but just a tiny percentage belong to Pride something.Pride and greed also are basically the only two sins that exists in short in my understanding also. So that’s it, just don’t put the least usable thing in a place that is accessible the fastest. It’s just going against logic and going against efficiency.Or was this decision based on someone’s feelings, instead of logic and order? I’m just tired of that goo.

10 months ago

Anonymous

asked in Your account, favorites and playlists

Delete deezer community account

Could a mod please delete my deezercommunity.com profile/account. Very strange to not let users change their username, and even stranger not being able to delete my own account… Thank you.

5 months ago

BellaGabby91

asked in Features & Feedback

Converting to MP3 on Deezer

I am new to Deezer and wanted to know how to convert my downloads to MP3. I have Sam Pro so i would like to load my songs to my device.

3 years ago

AVXlnceRunaway Baby

posted in Features & Feedback

chewie_nzRunaway Baby

asked in Subscription and payments

paying via google play subscription?

Hi there, FAQ says that paying via google play subscription method is available for my country (new zealand) but doesnt show when I go to change payment method

1 year ago

Holly GibsonTiny Dancer

asked in Features & Feedback

song catcher no longer works

This feature hasn't been working for a month, it looks like it's trying to recognise songs but but shows no match as if it can't hear anything.

2 months ago

PotatoOverlordLover

posted in Your account, favorites and playlists

Troubles with Tune My Music (fav transfer) and favorites

Hello! I’ve been moving my stuff over from Spotify to Deezer using Tune My Music integration in your player, noticed something that may pretty much spoil this feature for newcomers. And mark my words you will have quite a lot soon with Spotify’s new redesign :D There are three issues I have experienced, both seem to be related to possible mismatches in your album database. Not all favorite albums (as in albums transferred over from Spotify library) that ended up in my library had a “heart” icon. So like, they were in my albums library but they were not “favorited”. If I press the heart sign - it remains there, no changes, if I remove the heart - album disappear from the library. So the issue is that around a third of the albums transferred over were somehow added to my library without being “favorited”, which is kinda strange and confusing :D Now a more impactful issue - some of the albums that got transferred over do not “open” when you click on them, they just load for eternity. It s

1 year ago

Tiaan.du.Preez

asked in Your account, favorites and playlists

Music on my Flow that I don't like

So the last three weeks my flow has been off kilter. It looks like one genre of music keeps popping up that I don't like and despite unliking them consistently they keep popping up. I've gone through my favourites to see if anything there could be the culprit but I just can't find it. Is there a way to see what songs made Flow think I'd like that song. Then I can unlike that from my favourites. Thank you in advance.

1 year ago

kaangiray26Runaway Baby

posted in Features & Feedback

Help wanted - Deezer Javascript SDK is no longer maintained!

I was devastated to hear from the Deezer team that the Deezer Javascript SDK is no longer maintained. This hits hard because I was working on an open-source non-commercial alternative web player for Deezer that had extended features like group session for listening to music with friends at the same time and I can’t make the library work on mobile browsers because of the Deezer’s restrictions on userAgent.Therefore, I think that Deezer should make their javascript library open-source to let other people contribute and maintain the code or just continue maintaining the code themselves.I believe this is a serious problem, because giving developers easy access to the library is an important step to let others work and come up with new features that can improve the Deezer experience for all users.If you also believe in the case, please leave a comment and raise an awareness on the topic.I wish everyone a great day :)

7 months ago

Cazza

asked in Your account, favorites and playlists

Deezer won't play??

Hello, Just went to play as normal but wont play ?? please help !!

1 year ago

pedro9000Runaway Baby

posted in Features & Feedback

Please include an option to remove Podcast Tab from Deezer

I am not interested in listening to podcasts on Deezer. I already have plenty of other apps for that. Please include an option to disable or at least hide the podcast tab. I already left Spotify because of how they keep pushing podcasts down your throat. Looks like Deezer is headed in the same direction. I am already considering cancelling because of this change.

1 year ago

Débora PiragineRunaway Baby

asked in Features & Feedback

ads on Premium during Podcasts

I've had Deezer Premium for over a year now and for the past 2 weeks, I've been getting adds every time I start listening to a podcast. What's the point of paying for a Premium subscription when I can't get rid of the adds 100%?

10 days ago

R.W.Lover

asked in Your account, favorites and playlists

Adding Mixes to Favorites

How do I add Mixes to my favorites list? I've been trying to figure this out for about a year now..the other day, completely by fluke, I was able to add a Mix to my favorites list.. now I can't figure out how I opened the Mix in order to click the heart to add to favourites..usually when I touch a Mix it won't open up, it just starts playing, it won't let you see the songs in the list, only the song that's currently playingI don't have a computer, so everything I do on this app is done on my android, so please don't suggest I use a desktop.

1 year ago

corjimsRunaway Baby

posted in Features & Feedback

Open Deezer links in mobile app

When I open a Deezer website link for a song, I should be able to open it with my Deezer app For a specific example, I'm on Android 13 using a Pixel 7. I have Deezer version 7.0.25.49. When I click on https://deezer.page.link/b8ywrXxhuLtnk47f6, it always opens in my default browser instead of the Deezer app. Even the “open in app" feature is greyed out. I think this is similar to But that request is for the desktop app. I cannot find any threads about this feature on the mobile app.

4 months ago

pm2662Runaway Baby

asked in Your account, favorites and playlists

Unable to browse music in Sonos

Just today, I cannot browse Deezer playlists in my Sonos app. What happened? How to fix

2 years ago

dgoorevitchLover

asked in Features & Feedback

What's the difference how many devices if you only listen on one at a time?

What difference does it make if I have deezer on my laptop, desktop (virtual), and phone and desktop (real) if I only use one at a time? It is only because Deezer broke its promise to have gapless play on the web/desktop app that this is necessary anyway, I can only listen to opera on my home stereo by installing a virtual android system on my laptop/desktop machines because the mobile app has gapless play.

4 months ago

Anna.NieuweboerRunaway Baby

asked in Subscription and payments

Mijn deezer loopt vast

Goede middag ik heb een probleem met mijn deezer.Als ik de qpp open is er niks aan de hand, maar zodat ik wat wil afspelen loopt het alleen maar vast. Ook als ik wofo heb maakt niet uit het loopt steeds vast. Ik vond deezer een hele goeie app voor muziek. Dit is dan natuurlijk heel zonde. Ik betaal er wel voor dus zouden jullie hier war aan willen doen of mij kunnen helpen

1 year ago

marlénou

posted in Your account, favorites and playlists

Deezer can't go to the next song of any playlist

Hello all, I have a recurring problem with Dezeer player on Firefox and Google Chrome, and on Deezer app for mac OS X. Everytime I want to listen a playlist, either one of my playlists, an entire album or any playlist "inspired by...", Deezer keeps playing the first song of the playlist again and again, and can't go to the next song. When I clik on the "next" button, it stops playing, and restart the song... just as if there were only one song in the playlist. The only playlist that works correctly is the flow... That's very frustrating. I tried to empty cache and cookies of my navigators, but it didn't solve the problem. Have anyone got this problem and solved it ? Thank you in advance, marlénou

5 months ago

m4a4Lover

posted in Features & Feedback

Notifications from artists I did not like?

Why did I just get a bunch of notifications from artists I did not like? I though the whole point of liking an artist is that you can stay up to date on their stuff, why am I seeing artists I don’t really listen to (or have never listened to) give notifications for songs I wouldn’t want to listen to?

10 months ago

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