My phone used to connect and resume play when I got into the vehicle. Now it doesn’t. I have to open the app and press Play. Is this a setting? How do I make it auto play?
Userlevel 7
+5
- deezer "Sonos/Master" Legend
- 391 replies
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20 June 2022
Which kind of phone?
Which OS? Android? iOS?
OS version?
Deezer version?
Which car audio system?
…we need input… 😉
Android Samsung S22 Ultra v.12
Deezer 7.0.6.46
Grom Audio
Userlevel 7
+5
- deezer "Sonos/Master" Legend
- 391 replies
-
21 June 2022
Was there another update except the deezer app last time? Grom Audio Firmware is up to date?
Have you tried restarting all devices and pairing phone and Grom Audio again?
Phone connects to Grom just fine. Phone calls work, Google maps works, Deezer works. Deezer used to start playing as soon as the phone connected to the vehicle(s). Now I have to open the app and press Play. Second vehicle is Premier. All firmware up to date. Yes, phone has been removed and re paired to vehicle.
Userlevel 6
+6
- Deezer Legend
- 225 replies
-
21 June 2022
Hello
I’m assuming that you’re running Android Auto on your Grom Audio Car Kit - if this is the case, you can go to your phone’s Android Auto Settings, scroll down until you find the settings below:
- Make sure both “Start Android Auto while locked” and “Automatically resume media” are both turned ON.
- Go to your Grom Audio Settings (in your car), find an option to enable Android Auto to start automatically, make sure it’s turned ON.
I’m not using Android Auto. That created a number of other issues. Straight Bluetooth connection to the Grom system. Everything worked just fine until recently.
No response?
Userlevel 7
+17
- Deezer Legend
- 885 replies
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1 July 2022
Hello there.
Most of the people on the forum, including the last person to try to help you, are not employees, but fellow subscribers such as yourself.
They’re not here “on the clock,” they check in when they can and when they feel like browsing the forum. Sometimes they will offer a suggestion and leave it at that. I know there are many times I’ve made what I feel are helpful suggestions, and I don’t revisit the thread again.
if you’re looking for dedicated help, I would suggest contacting deezer support and opening a ticket.
best of luck.
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