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One Hit Wonder
Cazza
One Hit Wonder
April 27, 2018
Answered

Deezer won't play??

  • April 27, 2018
  • 19 replies
  • 557 views
Hello, Just went to play as normal but wont play ?? please help !!
    Best answer by Norm Brochno

    Hi Rudi,

    Thanks for the info. I did get it figured out. It did have something do with the wi-fi, as well I had a faulty SD card. Anyway, it's been working great since.

    Norm

    19 replies

    One Hit Wonder
    CazzaAuthor
    One Hit Wonder
    April 27, 2018
    Ive had no deezer for a week !! I'm out !
    Flo.Deezer
    Ultimate Superstar
    Flo.Deezer
    Ultimate Superstar
    April 27, 2018
    Hi there, sorry about that. Can you please clarify which device you are having problems with and what exactly is happening?

    That way we are better able to help you 😉
    Rafael.
    Ultimate Superstar
    Rafael.
    Ultimate Superstar
    August 8, 2018
    Hi there. If you still have any issue or question about it, please search for other similar topics here in our community 😉
    Roadie
    gkhar2
    Roadie
    September 3, 2019
    Hi same here.

    Cant play anything anymore. If you don't fix this i move to amazon. They know how to satisfy customers. What is wrong with you guys???

    Please give feedback fast....
    Rafael.
    Ultimate Superstar
    Rafael.
    Ultimate Superstar
    September 5, 2019
    Hi same here.

    Cant play anything anymore. If you don't fix this i move to amazon. They know how to satisfy customers. What is wrong with you guys???

    Please give feedback fast....


    To be able to help you we need more information about what is happening exactly. Do you get an error message? Have you done this troubleshooting here?
      Hitmaker
      Norm Brochno
      Hitmaker
      December 7, 2020

      Won't play music. The icon showing it is thinking keeps circling and the a dialogue box comes up that says "almost there, just a few more seconds", but nothing happens.

      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      December 8, 2020

      Hi there @Norm Brochno 

      Sorry that's happening. Could you try the following steps, exactly in this order, to see if it helps with your issue?

      • make sure you're connected to a wifi network
      • uninstall Deezer
      • clean your phone's cache
      • remove the SD card (if applicable)
      • turn off your phone
      • reinstall Deezer
      • open Deezer and download at least one album or playlist
      • reinsert the SD card (if applicable)

      Let us know how it goes :thumbsup_tone2:

      Hitmaker
      Norm BrochnoAnswer
      Hitmaker
      December 14, 2020

      Hi Rudi,

      Thanks for the info. I did get it figured out. It did have something do with the wi-fi, as well I had a faulty SD card. Anyway, it's been working great since.

      Norm

        Rudi
        Ultimate Superstar
        Rudi
        Ultimate Superstar
        December 16, 2020

        Hey @Norm Brochno 

        Great to hear! Thanks for coming back here and sharing with the community. Please stay in touch!

        And have a great rest of the week :relaxed:

        Guitar Hero
        djbetho
        Guitar Hero
        July 17, 2021

        Deezer won’t play in Browser or App after upgrade to Big Sur. Cleared cache, uninstalled and re-installed app and still no go. I like Deezer a lot but it’s unusable for me if there isn’t a fix. 

          Show more replies
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