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One Hit Wonder
Cazza
One Hit Wonder
Apr 27, 2018 9:06 AM UTC
Answered

Deezer won't play??

Hello, Just went to play as normal but wont play ?? please help !!
    Norm BrochnoAnswer
    Hitmaker
    Dec 14, 2020 2:40 PM UTC

    Hi Rudi,

    Thanks for the info. I did get it figured out. It did have something do with the wi-fi, as well I had a faulty SD card. Anyway, it's been working great since.

    Norm

    View in thread

    19 replies

    One Hit Wonder
    CazzaAuthor
    One Hit Wonder
    Apr 27, 2018 9:33 AM UTC
    Ive had no deezer for a week !! I'm out !
    Flo.Deezer
    Ultimate Superstar
    Flo.Deezer
    Ultimate Superstar
    Apr 27, 2018 4:22 PM UTC
    Hi there, sorry about that. Can you please clarify which device you are having problems with and what exactly is happening?

    That way we are better able to help you 😉
    Rafael.
    Ultimate Superstar
    Rafael.
    Ultimate Superstar
    Aug 8, 2018 8:41 AM UTC
    Hi there. If you still have any issue or question about it, please search for other similar topics here in our community 😉
    Roadie
    gkhar2
    Roadie
    Sep 3, 2019 6:37 PM UTC
    Hi same here.

    Cant play anything anymore. If you don't fix this i move to amazon. They know how to satisfy customers. What is wrong with you guys???

    Please give feedback fast....
    Rafael.
    Ultimate Superstar
    Rafael.
    Ultimate Superstar
    Sep 5, 2019 12:47 PM UTC
    Hi same here.

    Cant play anything anymore. If you don't fix this i move to amazon. They know how to satisfy customers. What is wrong with you guys???

    Please give feedback fast....


    To be able to help you we need more information about what is happening exactly. Do you get an error message? Have you done this troubleshooting here?
      Hitmaker
      Norm Brochno
      Hitmaker
      Dec 7, 2020 5:37 PM UTC

      Won't play music. The icon showing it is thinking keeps circling and the a dialogue box comes up that says "almost there, just a few more seconds", but nothing happens.

      Rudi
      Ultimate Superstar
      Rudi
      Ultimate Superstar
      Dec 8, 2020 3:45 PM UTC

      Hi there @Norm Brochno 

      Sorry that's happening. Could you try the following steps, exactly in this order, to see if it helps with your issue?

      • make sure you're connected to a wifi network
      • uninstall Deezer
      • clean your phone's cache
      • remove the SD card (if applicable)
      • turn off your phone
      • reinstall Deezer
      • open Deezer and download at least one album or playlist
      • reinsert the SD card (if applicable)

      Let us know how it goes :thumbsup_tone2:

      Hitmaker
      Norm BrochnoAnswer
      Hitmaker
      Dec 14, 2020 2:40 PM UTC

      Hi Rudi,

      Thanks for the info. I did get it figured out. It did have something do with the wi-fi, as well I had a faulty SD card. Anyway, it's been working great since.

      Norm

        Rudi
        Ultimate Superstar
        Rudi
        Ultimate Superstar
        Dec 16, 2020 12:36 PM UTC

        Hey @Norm Brochno 

        Great to hear! Thanks for coming back here and sharing with the community. Please stay in touch!

        And have a great rest of the week :relaxed:

        Guitar Hero
        djbetho
        Guitar Hero
        Jul 17, 2021 11:36 AM UTC

        Deezer won’t play in Browser or App after upgrade to Big Sur. Cleared cache, uninstalled and re-installed app and still no go. I like Deezer a lot but it’s unusable for me if there isn’t a fix. 

          Show more replies
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