About my Deezer

All of a sudden all my tracked marked E (explicit) are playing clean versions. The words are still there but the content is blanked out. I listened to them a few times before this started happening. I even removed and re-added to my playlist. Its distracting and i hate it! Any help would be appreciated.I already have Explicit content preferences set to allow for my account btw. 

I sent this message to customer support, but I'm not sure it ever reached a real person. This post is essentially a duplicate of the message I wanted to send to the Deezer team—or at least to someone working on the service who might actually get to read it.Dear Deezer Team,Today I logged into Deezer and discovered that the complimentary Premium subscription for users in Ukraine has come to an end.I simply wanted to thank everyone at Deezer who made this support possible. Over the past years, you gave people the opportunity to listen to music, no matter what they were going through or where they were. It was a kind and meaningful gesture, and I truly appreciate it.Although I'm sad to see this program end, I understand that it could not last forever. Now it's our turn to support you by becoming paying subscribers.Thank you for everything. I'll be staying with Deezer.With gratitude,Roman

Decades added to flow and auto play for mobile. 

Hello, I left Spotify to subscribe to Deezer, wishing to support a french company (as a French person), but, you apparently made the choice not to allow users to organize their music with folders, people who listens to a lot of music and hundreds of albums have the need to arrange them by topic. How can one find an album listened several years ago if one cannot put it in a well arranged folder on the shelf?I'm going to have to go back to Spotify, are you aware that by refusing this basic function, you're probably losing hundreds of thousands of customers?I imagine that in one way or another it must suits your business model, but... it's embarrassing. I'm writing you this message to find out if you agree that it's not possible to organize your music using folders, thank you in advance for your reply and have a nice day.

Hi.some months I decided to leave Spotify and try Deezer.I am going back to Spotify. I am shocked how bad the product development at Deezer is. Apps are absolutely unstable, I CONSTANTLY get Error messages that stop music. This happens both on iOS and Windows App, they are just buggy as hell.The oncept of queue on Deezer has been designed by some sick mind, it makes NO SENSE. Why on earth I should not be able to create my own queue is a huge mystery to me.Cross device function is not available (obviously).Sorry, but for the same money, Spotify gives me a looooot of stability and it is reliable.So I took my decision to leave Deezer and I am happy not to give money to such a bad service anymore!

I've been using Deezer as my main music streaming service for over a year. I transferred my entire library, spent a lot of time liking and disliking tracks to train the recommendation system, and tried to help it understand my tastes. My goal wasn't even to get perfect recommendations — I just wanted it to occasionally suggest phonk alongside the rest of my music.The problem is that Deezer now recommends phonk in about 90% of cases, even though only around 10% of my favorite tracks are phonk. It feels like the algorithm has overcorrected and is ignoring the overall balance of my listening habits.Almost everyone I know who has used Deezer says the recommendations are much worse than those from Spotify and especially Yandex Music, and unfortunately I completely agree. If Deezer wants to gain a meaningful share of the market, improving recommendations should be a much higher priority.There are only two reasons why I still use Deezer:Flow is a great feature. Deezer is included in my mobile

https://www.deezer.com/us/smarttracklist/inspired-by-2 page does not load content

For the last two days (8th July and this morning 9th July 2026), I have found that Deezer automatically starts playing me the first song on the “Brand New UK” playlist when I log in. I have not liked or subscribed to that playlist - it is not in my regular library. And I do not want odd playlists skewing the recommendations on my regular ones.I have looked through settings etc, but cannot seem to find a way to stop this auto-playing when I log in. Surely there must be some way to stop it, so that I can log in and take my time to pick what I want to listen to, not have songs start immediately that I don’t even want. Is this a bug that you can sort out? Or a tactic to try and boost plays/streams of prominent artists? (It’s currently trying to play me one of Madonna’s new songs, which are not my cup of tea). And is anyone else having this issue?

Hi! I just wanted to put up some issues I have and see if it's my usecase that's wrong or there is anyone else feeling the same.1. Queueing does not work on the Android app. This is irregardleas what source you are using (Flow, Playlists, just picking a song etc). Reading online seems to explain this as expected behaviour which feels...weird? 2. UI is a mish-mash of weird decisions.Why is the home page lacking things as simple as knowing what playlist I recently played (who even recalls album covers?!), And being 100% full of content that have not been decided by me, the paying user? 3. Podcasts show the latest episode, regardless if you have just started a new podcast. "Hey, you just started EP01, why not listen to EP232 instead?"And it's a chore to go back and find the correct one. 4 and the biggest issue for me:I came from Spotify which I got 2009 and had premium since. This means I might be a bit blind to some of the decisions made for Deezer.I got tired because it was not a music

Brand new to the platform and liking it so far, but I gotta be real with y’all - ain’t nobody that wants 11 different email subscriptions.  I just unsubscribed from all 11 notification options across 3 different communication methods (email, text, push notification). I clicked 33 buttons to opt out. Not great for user experience, ngl.  Other than that, I’m liking what I’ve seen so far! Thanks for being a solid alternative to Spotify. 

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Hello to the DEEZER community,For over 10 years, our group of friends has made extensive use of the ‘Recently Listened To’ option on our linked profiles. Has this feature apparently been removed, or has it simply been moved?It was always enriching to make new discoveries or to give each other an insight into what we were listening to. If, for data protection reasons, this is no longer to be a standard feature, then users should at least be given the option to enable it individually.For me – or rather, for us – this means losing one of Deezer’s absolutely key advantages. Other services also offer hi-fi quality.@DEEZER: what’s the current situation? 

Hello Deezer teamI have paid subscription for Hi-Res, so I’m your customer.In general, your product is not bad, but for a long time I have one request for you:please rewrite or change functionality of random mode or shuffle mode in your player for mobile and in web version for desktop.I have 1688 compositions in my favourite list, and it's not all that I have and want to add to this lisr.I’m not millenial and I know and love many artists and I have wide  musical preferences.But I must listen only 20-30 the same compositions every time when I want to listen something different in my list of favourites or into “Flow” mode.What is a shame?You have the issue more than 2 years and still nothing for changing the situation?And I’m not alone with it, look at complains on this forum.Can you change the algorithm for example in this manner: add internal counter into user metadata for each composition and count each play. And play next time another compositions from list of favourites which have l

I hate, hate, hate, hate the curating that Deezer does when I shuffle a playlist.  It thinks it knows what I want, but it does NOT.  I understand that this is something many, maybe even most users, want.  I do not.  I keep hearing the same songs over and over, and ALL I want is for a random shuffle, preferably one that doesn’t repeat a song recently played.  I have to believe this would be easy to implement, and use fewer resources than the curated list presently implemented.  I don’t expect the current shuffle to be replaced - just give us an option for random shuffle, PLEASE!

Hello,This is a long-standing issue over several versions, but continues to happen across stable and beta builds on Android.  When crossfade is enabled, and 1 track is being looped on itself, instead of crossfading the track into itself smoothly, it chops off the end of the song based on however long the crossfade is set to and abruptly starts the track over again. The request is to resolve the bug and make it smoothly crossfade back into itself.  Certain tracks lend themselves to be loopable for study and/or background music.  Thanks!

Hi!I recently released my first single and I share a name with another artist. My track has been mixed up with hers and I would love to get those separated correctly. Here's the profile of the artist in question: https://www.deezer.com/fr/artist/4796665The title "SOMETHINGNEW" is not hers, but mine. https://www.deezer.com/fr/album/509008151Would you be able to create a separate profile please ? With the same name “Sybille”?Thanks in advance for sorting this out!With kind regards!

Hey music lovers!  I’d love to discover some amazing playlists on Deezer. What’s your favorite playlist right now, and what kind of music do you usually listen to?Whether it’s relaxing music, workout tracks, road-trip songs, or your favorite artists, share your recommendations below! Let’s help each other discover some great new music.

 I get this message regularly. (I see threads here dated five years ago, so I thought I start a new one.) “Your computer seems to be offline. We'll keep trying to reconnect.”Deezer still works fine, curiously. I’m on a VPN, a very common practice for security How do I fix this?

I've been exploring different ways to find new artists and playlists, and I'm curious how everyone else discovers fresh music on Deezer.Do you mostly rely on Flow, curated playlists, genre mixes, album recommendations, or your friends' suggestions? Have you found any underrated artists or hidden gems recently?I'm also interested in knowing:Which genres do you listen to the most? Do you prefer playlists or full albums? What's one song you've discovered on Deezer that you think more people should hear?

I have a family account and invited my wife to be a member, but her profile is locked when I click members and I get an error message saying, "The member uses a different member to log in." What does that mean? What are the implications?

I used the Tidal HIFI service for a month, and the truth is that deezer leaves a lot to be desired, I'm fine with the hifi sound, but tidal offers albums with dolby atmos sound, and the audio is wonderful compared to a deezer hifi album .  I would like deezer to start implementing dolby atmos sound, because it's something from another world

Hello, My regular Flow no longer plays any Hungarian songs, even though I have many Hungarian tracks in my Favorites. My Daily Mixes and Favorites Flow both include Hungarian music, so my profile clearly recognizes my listening preferences. Is this a known issue with Flow, or is there anything I can do to fix it? Thank you.

I have solved my Deezer CarPlay issue of not playing more than 6 tracks, after which I have to offload the Deezer app from my iPhone and restart. (Not great while driving at 120). I simply used the free service from Apple Music to transfer all my tracks from Deezer to Apple Music and had 99% of my tracks transferred and downloaded to my iPhone within a couple of hours. Works like a charm on CarPlay, no longer any issues! Meanwhile I logged out of Deezer and removed the app from my iPhone, reinstalled it and logged back in in order to try to solve the CarPlay issues. Deezer now still takes often a few minutes to load up on CarPlay, and as well I have been downloading all my tracks to my iPhone for the past week and they are still not all in my phone. Yet Apple took 2 hours? I still prefer Deezer, but really….

So, I switched from Spotify to Deezer six months back, and it was the gravest mistake I have ever made. Without getting into basic functionalities that are so lacking, around two months ago I started getting constantly ‘An error occurred’ popup message, both on the desktop app and through the web browser. It had been rare on the android OS mobile phone, but it occurred there once or twice as well. I listen to music almost 24/7 and it is extremely annoying to have that error popping up literally every day for the last couple of months. Yes, yes, the app is updated to the latest, cleared cache, yada, yada, yada… fix your damn app. The only reason why I am reluctant to go back to Spotify is that I hate with every fibre of my being AI generated slop ‘music’, but if this persists, I am definitely quitting Deezer. 

Hello, I just subscribed to Deezer and I’m missing features, even though they are requested on this forum, have many votes, or are live (but already removed). I’m starting to wonder if Deezer is active in the development of their players.Right now, I’m doubting whether I should stop my subscription.