About my Deezer

Hey guys, My family account subscription is over and my son account ( Mathurin ) doesn’t appear anywhere on the app so he can’t find his playlists. Could you please help me ? Thanks,Hervé

All of my music has been deleted I had years of music saved up and one day it all just disappeared! Does anyone have any solutions for me?  

Hi, is there a car Mode option? With large icons? Going through settings--deezer labs i cant find it. Thanks

Compared with spotify the mixes for me are terrible. This is the one thing that makes me consdier going back to spotify or trying another music service. This is the one thing that stops me reccomending to friends and family and stops me from getting a family plan.   My flow will play 1 Jazz song then play a pop/punk song then a lofi song. I like all these genres but I dont want to hear them all in the same mix. When I listen to the other mixes I feel like I listen to the same songs every time I click on them. The mixes will often play the same song in one session of listening to the mix this usually happens after an hour or so. They will often include songs by the same artist for example 1 mix i had 3 songs by the same artist in 6 songs. If I wanted to listen to that artist I would put that artist on and if i hear a song and think "i want to listen to more of that artist I can click and start palying that artist. Addition of the ban artist and don't reccomend this song is very welcome

Tamer Hosny new album not showing to me in search or by link In many Accounts 

When ever I want to pay with my card they tell me this (We are unable to complete your transaction.For more information, please consult our FAQ .)  so what is the problem?

Je souhaite procéder a une résiliation de mon compte

I have my favorites in order of recently added. However recently when I play the first song, it's stops after it and advises I can't go 'right to the next song as its the last on te plYlist even though its top? Anyone have any suggestions on how to fix? I've re downloaded the app, I've changed the order etc.

Dear deezer team,       Please release deezer in india we would like to welcome it we need deezer also i found out some indian songs available in deezer it is available in our neighbouring countries like bangladesh , srilanka but why not india ? so i request you to release deezer soon in india. regards,natchathira payaan

Found something odd. I am using the web browser version of Deezer. I searched for a song through the search bar, set it to play. Then I clicked on the song's album page, and then when I tried to add it to the listening queue, I was not able to. I tried clicking on the 3 dots next to the big red play button, but the option was not there in the 3 dots menu. I also tried just selecting all the songs and then try to add those as a set to the queue, but the option is still not there.Now get this: While still on the album page, when I then clicked on either play for the album, or on any of the songs, then I was able to to add the album to the listening queue! This took me a while to figure out, while trying to recreate the conditions and change bits until I found the issue. Seems like a bug, because I see no reason to have that as a feature. Is this a known issue?

Hello everyone. This is an idea that is in the Spanish-speaking community. I don't know if it has already been proposed. If so, can you tell me to vote for it? I would like to propose one thing.I don't know if someone else thinks it's a good option but it would be very comfortable for me. And it is when you enter your artists that you follow the songs that you have marked as favorites. I know that if you do it from the favorite songs you can filter it by artists. But I see that there are more steps to be taken.I know that Spotify has the option when you enter an artist you have an option that tells you what songs you have marked. I recently saw the Apple Music option that does the same for you (attached screenshots) and at the end it lets you see more songs by the artist.I personally like to know what songs and what albums are from the artists I have. In such a way that when I enter an artist that I follow, I can know which albums I have already listened to / select the songs so as not

There are songs we like and there are songs we LOVE. Please, put more options.

With Grand theft auto 6 being in development. I think it would be an extraordinary way to get market share by being the exclusive music service for their in-game radio. A lot of people don't know about you. That would definitely change.

Hi, i was wondering if there is a way of controlling Deezer on one device when it’s playing on another?Example, i have Deezer on my iphone, my Macbook and my Intel Nuc. I’m in the kitchen on my Macbook listening to music (via multiroom) being played in the living room on the Intel Nuc via 28” touchscreen and connected speakers. Can i pause, play, skip a track etc on Deezer on the Macbook in the Kitchen the way you can with Spotify?

A few King Crimson albums suddenly disappeared from Deezer. Discipline, Beat, Three of a Perfect Pair, Thrak, The Construction of Light, The Power to Believe.Why?

Hello,I wanted to ask why deezer goes to pause mode when I for example open instagram. Earlier I could listen music and use every other app. Deezer would run in background. Now this option is not possible.  With respect.  Vasilije

I wanted to log in to my Deezer account when I notice it was directing me to open a new account which I did with same email address now I’m unable to log in to my old account 

I select an album recommended to me and when I listen to it, it keeps switching to my flow. The change in pace is kind of spoiling my workouts.Is there a way to fix it?

I have had more some to my Favourites,but it doesnt download them,I have a total of 1473 songs but the new ones I added wont download.Any suggestions please?

Removing a track from the queue pops up a "[track name] was removed from the queue." toast. While this toast is on-screen, it is impossible to remove additional tracks via swipe. This makes pruning of the queue a massive chore, as every single track removal requires a 3-5 second wait, during which you’re likely to inadvertently *select* the track you actually wanted to remove.This is per the latest release of the Android app available to me: 7.0.8.53

Hello,My husband has a family account, but I cannot use it. Can you please assign my account Rakhima.kurmasheva@gmail.com to be part of family account.

artist/11539187artist/6299362artist/1659407they are one same person

Lost premium access

on 18 July I paid 17.99 euros for the deezer family. also on 18 July I requested the cancellation of the subscription. as no refunds will be made and consequently my subscription is still valid until the end of the month, why is my subscription still deezer free today?    

Using the latest Deezer app on my mac, streamed via Airplay (2 I think) to a Marantz PM9000N, the sound quality is terrible - I get noise, glitches, etc.. really poor - the Tidal app from the same machine to the same app etc, is perfectly fine, as is Apple Music and Amazon Music - just Deezer. Really really poor. No idea why, or what I can do about it, other than dump Deezer (which I’m sorely temped, but its got a good catalogue).