About my Deezer

Bonjour,Depuis plusieurs semaines, il est impossible de charger des musiques (sauf celles qui sont déjà téléchargées)Merci pour votre support.Cordialement 

Hi there, FAQ says that paying via google play subscription method is available for my country (new zealand) but doesnt show when I go to change payment method

hello. how can I change artist cover photo? and can I play any song from my favourites or from search since the beginning and till the end please thank you.

Anyone else had an email, stating there will be an increase in monthly subscription, from November, of £2.00? Apparently, Deezer are investing in HiFi quality sound, as a sweetener. I for one, will be moving on elsewhere

Hi, I have a subscription that I want to cancel but I forgot my account details and I have to pay over 24 dollars a month. Can u plz help because I don’t use deeper anymore waste of my money forever 

Please add Google Home / Alexa support for Norway. Spotify is popular, but it lacks support for lossless format. You already support so many platforms, home automation is increasingly popular in Norway and Deezer could find more subscribers here if you added Google Home (also Alexa). I also strongly support the existing request to have support for all the Nordic countries, but I created this thread as you wanted one for each country. Best regards Lars

Hi deezer team, You sent me mail that I got a free 6 months deezer premium but when I login to my account you say this offer not available in your country 😑 How it could happens 🤔 !?

Whenever a mix is playing, all queue options are disabled. While I understand that this is done to keep the mix consistent, I’d still like to add songs to the play queue and then resume to to the mix. Currently I either have to keep listening to the mix without adding the song or play the song that I want and lose my current mix.

               After the most recent update for Deezer for Android I no longer can adjust the EQ on my Pixel 6 Pro. I'm a Premium subscriber and having the ability to use the phone's EQ through the Audio settings was a pleasure. Those of you who's devices have a stock EQ will know what I'm talking about. There was first, the option to activate the EQ through a toggle switch… and right underneath it was the EQ settings tab (button or link or whatever it's called) which has now vanished from the app entirely. Please add this option back!!! 

How tochange my payment method from apple to direct on deezer 

Hello Deezer team, Recently I bought a new phone with a free trail plan with deezer for 4months.I correctly start it 2days ago but since today My plan was cancel with any reason. Could you let me know what is the problem please !?Thank you Bonjour l'équipe DeezerJe viens d'acheter un nouveau téléphone avec inclu dedans 4 mois d'essai Deezer. Je l'ais correctement activé il y a 2j mais depuis cet matin je suis repassé en gratuit sans raison.Pourriez vous me dire quelle est le problème svp ? Merci à vous 

I was once subscribed to your service sometime this year (2019) and was paying $5.99, which was a reasonable price for me being a college student. I cancelled my subscription recently because I was changing my payment option. However, when I tried to resubscribe, I am now being asked to pay $9.99. This is definitely out of my price range and I’m disappointed that the price changed without me being notified about it (unless there was some promotion going on that I was not aware of). I live in Jamaica and $9.99 when converted to my currency is way too much for me. My country cannot benefit from the student plan option so I am left without the subscription all together. Can you help at all with this? Thanks much for your response!   Lori

Hi, everytime I log into Deezer on Chrome my favorite tracks playlist option “sort by recent...” is broken on Android. As in the playlist goes backwards, playing oldest from newest.  It’s been doing this for a few years and having to clear my cache and re-download everything each time is getting boring, any idea on how to stop that from happening ?

Deezer continues sending me deals but they say I am not eligible, they won’t say why.  I’m not paying $9.99 or $14.99 when they are offering a $5.99 deal.  What’s their problem?  

I am not seeing most of the album art of the CDs I've already downloaded or the ones I'm streaming for that matter. Please help me with this.

Ho notato che l'importo dell'abbonamento che mi viene scalato automaticamente dal conto ,è aumentato.Non ho ricevuto nessun avviso circa il cambio di costo. Chiedo gentilmente spiegazioni  Cordiali saluti 

in my account I can no longer load the latest plays and I can not listen to the latest songs of those I follow Thanks

Now for 6 months ive been asked twice a month, to pay my subscribtions.I pay once a month…. and im fine.now a sudden Deezer declined my payment.for this month.whats going on?and why am I paying for 3 devices subscribtions while I use one? 

In the last 2 months I have been charged € 4.99, on top of the normal subscription fee of € 10.99. Do you know what it is and how to eliminate it?

Why is my music missing on one of my phones? I had been trying to open my account on an old phone, had all sorts of problems resetting passwords. l can get all my music on a different phone. On this phone, l keep re-installing deezer app but my music isn't there (except for 1 album). Can you help?

I can not connect to my Deezer family account, it has my mum and my dad in it can u help me?

Hello,I have about 9 months left of my year-payed Premium acccount. For some time I have been living in another country. Is it possible to change countries without having to cancel my current subscription? Is it strictly obligatory to provide a new payment method of my new country when changing countries? Many thanks in advance for help

Ik heb een nieuw telefoontoestel.Ik heb de telefoons laten configureren. Nu wil ik mijn muziek luisteren op mijn nieuwe toestel maar er staat dat ik geen deezer premium abonnement meer heb.Graag hoor ik van u

I have almost 600 tracks in my ‘favourite tracks’ playlist. I can’t download this playlist because of the huge space it would take on my phone. However, I only end-up listening to the 10-15 last songs I inserted in the playlist. I travel a lot these days and its a bit annoying not to be able to listen to my last fav songs.I would like if possible a dynamic upload feature allowing us to download the last few songs of the ‘favourite tracks’ playlist, and once these songs get crippled by new songs they get un-downloaded. Cheers.

I offer the improvement for and academical music representation on Deezer catalog which can improve listening and discovering experience.Here is my idea:Academical music representation in the catalog should differs from representation of regular songs.For regular songs we have such credits: Artist Track name AlbumBut academical music have such credits (as minimum):Track name Performer (Front-man/soloist/orchestra/band which performs the piece) (this type of entity is pretty close to Deezer’s “artist” entity) Author (composer which created the original composition (composed it)) (also close to Deezer’s “artist” entity) Work (composition) (one “work” can be performed by different “performers”) Recoding (the “Performer” and “Work” combination) (close to the Deezer’s “album entity”)Example:Track name:  “1. Introitus: Requiem” Performer: “Berli